Four Points by Sheraton Norwood Conference Center, Chelsea

About Four Points by Sheraton Norwood Conference Center

The Four Points by Sheraton Norwood Conference Center in Chelsea is a modern and clean hotel with comfortable beds and pillows. The hotel offers a variety of amenities including a restaurant, fitness center, business center, laundry, and dry cleaning services. Nearby landmarks include restaurants, bars, a mini-golf course, a mall, and shopping options. Overall, the hotel offers a pleasant stay with a great location and clean rooms.

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All Facilities for Four Points by Sheraton Norwood Conference Center

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Allergy-free room, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Special diet menus (on request), Vending machine (snacks), Vending machine (drinks), Restaurant, Bar.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	ATM/cash machine on site, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking, WiFi available in all areas.
Transport	Shuttle service, Shuttle service (free), Bicycle rental.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Fitness/spa locker rooms, Indoor pool (all year).
Outdoor & View	Terrace.

Guest Ratings For This Property

9.0

Based on 165 Reviews

100% verified reviews

Comfort

9.5

Cleanliness

9.5

Value For Money

8.5

Facilities

9.3

Guest Reviews

Bradley

young couple

9.0

Superb

Everything and everyone was very nice

Parking can be bad during events

Published on 17 Oct 2023

Kathleen

family with young children

8.0

Very good

Room for Improvement

Location, cleanliness for the most part. Good restaurant one bistro

Staff attitude. Most were friendly but when I brought up that housekeeping missed a scheduled visit, I was told separately by both staff that I must have had do not disturb out - I did not. Then I was told every other day service, which I knew, and they missed a scheduled day. We arrived 9/30 and all was well until the last Sunday. Whatever happened to the customer is always right? I had to insist on the promised service. We were out of TP with no spare roll!

Published on 12 Oct 2023

Anonymous

young couple

10.0

Exceptional

I had a great time I loved the shuttle

Its so clean

Published on 12 Oct 2023

Kristin

young couple

10.0

Exceptional

Wonderful overnight stay for a family wedding. Clean room, pretty function hall and very nice staff.

Very clean.

Published on 11 Sep 2023

Sheila

young couple

9.0

Superb

Comfortable and taken care if. Very friendly and k8nd.

Breakfast was excellent. The selections were delicious a n d tasted wonderful.

The reason for a 9 was we were not notified before our stay that the water would be shut off for up to 6 hours. But they made up for the inconvenience with free breakfast and night. They really went out of the way to keep us at the hotel. I respect how they took care of us.

Published on 16 Aug 2023

Camilla

family with young children

8.0

Very good

Nice but overly priced for room size and no breakfast.

Nice gathering spaces.

The room was small for the price. Free breakfast would be nice

Published on 11 Aug 2023

Lynn

young couple

10.0

Exceptional

Everything was perfect and the staff was the best we have seen in a very lone time.

One thing that we didn't like was the ice room on our floor had vending machines and it was empty. You could not get a soda or anything out of it. Also....it would be nice if the new vending machines had the price of what is in it on it.....

Published on 11 Aug 2023

Alessandra

family with young children

10.0

Exceptional

Wonderful

Very accommodating, very clean, nice design, comfortable bed

Published on 23 Jul 2023

Danielle

family with young children

5.0

Passable

For a wedding nearby.

It was fine. On a highway type road plenty of things around. Close to Boston.

Nothing it was a pretty standard hotel.

Published on 08 Jul 2023

Jack

young couple

8.0

Very good

Very good buffet breakfast was included. The room itself was fine.

Not crazy about the pillows! Also the fact that the room is not cleaned (new towels, empty waste baskets, etc.) every day -- but this seems to be the trend in hotels sadly.

Published on 17 Jun 2023