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Embassy Suites Louisville Downtown

Downtown Louisville (1 kms from Muhammad Ali Center)

Ranked 15 out of 49 best hotels in louisville

8.7
(711 reviews)

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All Facilities for Embassy Suites Louisville Downtown

Category Facilities
Activities Happy hour.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
Room Amenities Air conditioning, Safety deposit box.
Food & Drink Kid-friendly buffet, Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Vending machine (drinks), Room service, Bar.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Daily housekeeping, Laundry.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas Shared lounge/TV area, Games room.
Reception services Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
General Private parking, Parking on site, Parking, WiFi available in all areas.
Physical distancing Cashless payment available, Contactless check-in/check-out.
Transport Shuttle service, Airport shuttle, Accessible parking, Airport pick up, Shuttle service (free), Airport shuttle (free), Airport drop off, Parking garage.
Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.

Guest Ratings For This Property

8.7
Based on 711 Reviews
100% verified reviews

Comfort

9.0

Cleanliness

9.1

Value For Money

8.4

Facilities

9.0

Reviewers Mention About Embassy Suites Louisville Downtown

The Embassy Suites Louisville Downtown is a classy hotel with great service and amenities. Guests enjoyed the complimentary happy hour and breakfast with fresh omelets. The rooms were clean, bright, (Read More)and well maintained, with comfortable beds and a strong shower. The hotel's location near 4th street was praised for its vibrant nightlife and proximity to restaurants and bars. The staff was friendly and accommodating. Overall, it was a fantastic hotel experience with a prime location in downtown Louisville.

Guest Reviews

Florence
review category business travellers
10.0
Exceptional
Great
Everything
Nothing

Published on 04 Jan 2024

Jerri
family with young children
4.0
Disappointing
Disappointing
Thr staff was friendly
We had blood on bathroom wall. Luckily I'm in the medical field and know how to clean and sanitize the area properly

Published on 31 Dec 2023

Anonymous
family with young children
7.0
Good
It was an okay stay.
The property was walking distance to restaurants and had an indoor pool the kids enjoyed. The breakfast included was pretty good.
The room was not very clean. The chair in the living room space was badly stained/soiled. There was no extra bedding for the fold out couch, we can to call to get some. The pillows were very flat. The arcade space was okay, part of the games didnt work.

Published on 22 Dec 2023

Richard
family with young children
8.0
Very good
Good stay except the shower
Everything went well
Shower head mounted way to high to reach and adjust. (Over 7 feet). It pointed towards the wall.

Published on 17 Dec 2023

Pritz
review category business travellers
9.0
Superb
Very nice
Breakfast was great. There was everything to needed and the food was great.
Some of the furniture needed replacement.

Published on 04 Dec 2023

Judy
family with young children
7.0
Good
Overall we still had a good visit because we went to the light up Louisville.
Great property! Macaulay, reservationist was really good. However, I made a reservation for a double bed accessible room. Room wasnt ready so had to take king bed accessible which was much smaller. This was the smallest room I have ever stayed in at embassy suites. It was too small for the price of $515 for 1 night.
The valet that parked the truck, made my husband take his lift off the back of truck. My husband rides a scooter. This was handicap discrimination. This should of never happened. I was checking in when this happened. When we left, the valet had the same behavior and rushed my daughter to put lift back on for my husband. As a result, a bolt fell off and lift fell and was destroyed. You really need to give your valet staff training in handicap accessibility.

Published on 04 Dec 2023

Claire
family with young children
10.0
Exceptional
Fabulous
Fabulous hotel , great location, friendly staff , great breakfast, just allround great hotel , would definitely recommend
The pool was cold

Published on 14 Nov 2023

Amie
young couple
3.0
Poor
Not worth it
Location
Cost

Published on 06 Nov 2023

Anonymous
young couple
9.0
Superb
Overall it was a pleasant and enjoyable stay.
Very clean and the was very helpful and courteous.
Parking for checking in was inadequate. The lamp shades in my room were torn and damaged. The safe didnt work at all. Everything else was great!

Published on 30 Oct 2023

James
young couple
10.0
Exceptional
Excellent hotel!
Front desk was very helpful. Room and facilities were very nice. Great location!

Published on 29 Oct 2023

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