Embassy Suites by Hilton Palm Desert, Palm Desert

This property has been featured in "20 Best Resorts In Palm Desert ".

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Top Facilities

parking

wifi

pool

food

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Two-Room King Suite - Non-Smoking

Max 4 Adults

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Featuring views of the pool and courtyard, this suite also includes a microwave and small fridge. Two flat-screen HD TVs are included.

Deluxe King Suite - Non-Smoking

Max 4 Adults

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Offering a flat-screen cable TV, this spacious suite includes a refrigerator and an en suite bathroom. Tea and coffee-making facilities and a microwave are also featured

King Room - Mobility Access/Non-Smoking

Max 4 Adults

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Featuring views of the pool and courtyard, this suite also includes a microwave and small fridge. Two flat-screen HD TVs are included.

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All Facilities for Embassy Suites by Hilton Palm Desert

Category	Facilities
Activities	Happy hour, Tennis equipment, Cycling, Tennis court, Golf course (within 3 km), Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	parking, wifi, pool, food.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Bathroom	Free toiletries, Toilet, Hairdryer, Bathrobe.
Room Amenities	Fireplace, Sofa bed, Air conditioning, Interconnected room(s) available, Ironing facilities, Heating, Adapter, Seating Area, Safety deposit box, Pants press.
Food & Drink	Wine/champagne, Refrigerator, Microwave, Tea/Coffee maker.
Cleaning services	Laundry, Dry cleaning.
Media & Technology	Cable channels, Laptop safe, TV, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Garden.
Reception services	Express check-in/check-out, ATM/cash machine on site, Luggage storage, 24-hour front desk.
General	Pets allowed.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Pool and wellness	Hot tub/Jacuzzi, Fitness centre, Fitness.
Outdoor & View	Terrace, Balcony.
Hostel facilities	Privacy curtain.

About This Property

This hotel is within a 25-minute drive of Palm Springs and is adjacent to the El Paseo Shopping District. The hotel offers on-site tennis courts and suites with a separate living area.

Guest Ratings For This Property

6.3

Based on 448 Reviews

100% verified reviews

Comfort

6.9

Cleanliness

6.8

Value For Money

6.5

Facilities

6.5

Guest Reviews

Tracey

young couple

4.0

Disappointing

Very disappointed. Embassy Suites has always been our go to. Not this one ever again.

Suite

Old, stained furniture and carpets, refrigerator froze all my leftovers and drinks, no soap on counters in bathrooms, television cable did not work the entire stay (5 days) even after many calls. Calls for housekeeping needs not answered (had to track down the housekeepers). Construction work started in parking lot directly below room at 8:15am on a Saturday morning. Broken light switch in bathroom and leaking bath faucet.

Published on 05 Jan 2024

Madhavi

family with young children

1.0

Bad

Terrible

Pathetic property. Shifted 3 rooms and everything seems to be broken and stinky. Then checked out to go to a hotel across the road.

Nothing. Was interesting that the front desk was not surprised when we wanted to leave

Published on 27 Dec 2023

James

young couple

6.0

Pleasant

It wasnt a bad stay just not up to par expected for Hilton.

Great location with east access anywhere we wanted to go. Great breakfasts!

The place is tired and needs upgrades. (Peeling paint - drab colors in rooms.) We asked for room cleanup and it never occurred in 7 days. Brought clean towels but dirty towels stacked up and were never cleared. Needed garbage emptied and they never came to do it.

Published on 09 Dec 2023

Melanie

young couple

6.0

Pleasant

The property is centrally located but is in desperate need of a facelift.

The hotel is in close proximity to all the events and landmarks in Palm Desert.

The hotel is very dated. It's in need of a facelift. The room furniture is worn and scuffed. There was only one side lamp with outlets so it was tricky to plug in all our devices. The shower needed a good scrubbing from some traces of mold.

Published on 26 Nov 2023

Maria

family with young children

7.0

Good

Good value for the money.

Good value. Pool was heated. Staff was nice. Nice free breakfast

Water cooler in exercise room was broken. Place was a bit dirty but know a big group just left.

Published on 23 Nov 2023

Kevin

young couple

5.0

Passable

Not much

Old, badly in need of a refurbishing.

Published on 20 Nov 2023

Rachel

family with young children

3.0

Poor

It was an inconvenience that there was no warm water.

There was cold water for two days. I was unable to wash my 7 month old baby and the front desk kept saying it was because everyone was showering at the same time. Thats ridiculous.

Published on 14 Nov 2023

Donna

with friends

7.0

Good

Palm Desert

Beautiful grounds, plenty of parking, free breakfast and evening cocktails

Rooms are dated and lighting is poor in bathroom. This hotel could def use an upgrade to Hilton standards. I was disappointed in first room and complained. Moved to a much nicer room and thankful for that because I was considering leaving

Published on 09 Nov 2023