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AC Hotel by Marriott Charlotte City Center

Uptown Charlotte (0 kms from Levine Museum of the New South)

Ranked 12 out of 46 best hotels in charlotte

8.8
(996 reviews)

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Top Facilities

parking

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All Facilities for AC Hotel by Marriott Charlotte City Center

Category Facilities
Business facilities Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Room Amenities Air conditioning, Safety deposit box, Heating.
Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Laundry.
Services & Extras Key access, Key card access.
Food & drink safety Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Contactless check-in/check-out.
General Private parking, Pets allowed, Parking on site, Parking.
Transport Accessible parking, Bicycle rental, Parking garage.
Pool and wellness Fitness centre.

Guest Ratings For This Property

8.8
Based on 996 Reviews
100% verified reviews

Comfort

9.3

Cleanliness

9.3

Value For Money

8.6

Facilities

9.0

Reviewers Mention About AC Hotel by Marriott Charlotte City Center

The AC Hotel by Marriott Charlotte City Center receives positive reviews for its clean and comfortable rooms, friendly staff, and convenient location. Guests appreciate the upmarket feel of the hotel (Read More) and the helpfulness of the bartenders. However, a drawback mentioned is the closure of the rooftop bar for private parties, which disappointed some guests. Another concern is the slippery gym floor and the perceived lower quality of the breakfast compared to other AC hotels.

Guest Reviews

Amy
family with young children
10.0
Exceptional
Exceptional
Location, staff, cleanliness, comfort.

Published on 29 Dec 2023

Deb
family with young children
9.0
Superb
Superb
Great staff. Nice sized room
The body was container was empty. It would also be nice to have a glass in the bathroom or a couple extra cups available. Same with coffee for the coffee maker . There was only 1 decaf. We asked the front desk to replace for our second day . It was but no extra creamer or cups.

Published on 22 Dec 2023

Anonymous
solo traveller
10.0
Exceptional
Amazing stay, I will stay again in the future.
Clean, professional staff, & in a nice area.
I have 0 complaints at all about this property.

Published on 17 Dec 2023

Alexcarbor
family with young children
10.0
Exceptional
confortable
location next to the stadium
I found a dildo in the floor below the chair.

Published on 10 Dec 2023

Mcmillian
young couple
8.0
Very good
Very good
Location was great. Staff were friendly even with busy weekend
The rug in room was stained. It needed cleaning. This made me question the cleanliness of the room in general.

Published on 20 Nov 2023

Donte
family with young children
7.0
Good
Good
The location , the staff, the view all amazing
No microwave in the rooms and they need more elevators

Published on 20 Nov 2023

Ryan
young couple
9.0
Superb
Superb
The breakfast was very good. It had a good variety of food, and the host was very friendly and helpful.
The wait for the elevators was long. Finding our way out of the parking deck was a bit confusing.

Published on 18 Nov 2023

Anonymous
group
9.0
Superb
Short and sweet
Across the street from spectrum center

Published on 17 Nov 2023

Wood
with friends
10.0
Exceptional
Exceptional
Queenie at the lobby desk was super nice and helpful when I checked in and in the morning before I left to go home.

Published on 14 Nov 2023

Schannon
young couple
10.0
Exceptional
Exceptional
Wonderful!

Published on 13 Nov 2023

AC Hotel by Marriott Charlotte City Center is featured in

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