AC Hotel by Marriott Boston Downtown, Chelsea

About AC Hotel by Marriott Boston Downtown

The AC Hotel by Marriott Boston Downtown in Chelsea is a modern and well-organized hotel with excellent customer service. While it is located next to a busy highway, the hotel offers comfortable and clean rooms with working air conditioning and comfortable beds. The staff at the front desk is highly praised for their helpfulness. Overall, it is a pleasant hotel with a convenient location.

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All Facilities for AC Hotel by Marriott Boston Downtown

Category	Facilities
Business facilities	Fax/photocopying, Business centre, Meeting/banquet facilities.
Activities	Live music/performance, Temporary art galleries, Walking tours.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Outdoor furniture, Fruits, Wine/champagne, Snack bar, Bar, Grocery deliveries.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning.
Common areas	Sun terrace, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, 24-hour front desk, Valet parking, ATM/cash machine on site.
General	Pets allowed, Parking on site, Parking, Private parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

7.9

Based on 196 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.5

Value For Money

7.3

Facilities

8.3

Guest Reviews

Elysee

family with young children

10.0

Exceptional

Great

Good

Everything was perfect

Published on 26 Dec 2023

Aigerim

review category business travellers

9.0

Superb

Location, staff, breakfast, room quality

Published on 24 Dec 2023

Erin

young couple

8.0

Very good

Enjoyed our stay, convenient location.

Location was great! Walking distance to everything! Our room was right next to the high way so it was noisy but the room was nice and comfy.

Our room was very close to the highway and it seemed expensive for a one bed room that wasnt exceptionally big.

Published on 11 Dec 2023

Ana

young couple

10.0

Exceptional

Comfortable stay. Nice hotel

Met our expectations and the comfortable Marriott beds are always appreciated!

Published on 30 Nov 2023

lafsdttir

with friends

10.0

Exceptional

It was good

it was new and nice, it was clean.

it was near a busy road

Published on 30 Nov 2023

Lin

group

8.0

Very good

great locations, but no breakfast!

Published on 17 Nov 2023

Andreas

review category business travellers

2.0

Very poor

Extremely unfriendly staff when checking out and mentioning that there was no hot water running in the shower of my.room. No "sorry" and no "we will take care of it". Just a face like "I do not care, so go to hell" Paying this amount of money for the stay and being treated like this. - Totally unacceptable. I recommend not staying there!.

Published on 05 Nov 2023

Loulou_belle

review category business travellers

8.0

Very good

Great stay in Boston!

I like the location and the staff were nice. The bar area was also a fun place to go after meetings

Some of the staff at the desk seemed irritated or bothered that you were asking questions.

Published on 31 Oct 2023

Nancy

young couple

10.0

Exceptional

Evan was welcoming , when we checked in we mentioned we were there for a concert and the next morning , he asked us how the concert was. Great service.

Published on 28 Sep 2023