Currently Active
Travelon Ease
Travel agency in Shimla
Joined Holidify in September, 2024
4047 users connected by Holidify
3 Documents Verified View
Verified Documents
Aadhar Card
Company PAN Card
Tourism Department Certificate
Travelon Ease Reviews
5
45 Ratings
4
7 Ratings
3
4 Ratings
2
1 Ratings
1
16 Ratings
VY
Viru Yadav • Mumbai
a month ago
Nothing
Fraud and poorest service company, no proper coordination, overpriced package. My suggestion would be go for local tours and travels people. They are wasting our vacation. They will say that we will book deluxe room and in real they book poor standard room
GR
Ganesh Ravindran • Chennai, India
a month ago
• Trip to Munnar, Kochi (Cochin), Alappuzha (Alleppey), Thekkady, Kerala
Travelon Ease replied11 Oct, 2025
Guests booked their Kerala Tour Package to Munnar, Kochi (Cochin), Alappuzha (Alleppey), and Thekkady with Travel On Ease.
Thank you for sharing your honest 3-star rating and valuable feedback. We (Read More)’re glad to know that you had a pleasant travel experience exploring the beautiful destinations of Kerala with us. At the same time, we truly appreciate your input, which helps us improve and serve our guests better.
At Travel On Ease, we specialize in Kerala tour packages with a focus on well-planned itineraries, smooth transfers, and comfortable stays. We look forward to delivering an even better experience on your next domestic or international holiday package with Travel On Ease – your trusted travel agency in India.
Thank you for sharing your honest 3-star rating and valuable feedback. We (Read More)’re glad to know that you had a pleasant travel experience exploring the beautiful destinations of Kerala with us. At the same time, we truly appreciate your input, which helps us improve and serve our guests better.
At Travel On Ease, we specialize in Kerala tour packages with a focus on well-planned itineraries, smooth transfers, and comfortable stays. We look forward to delivering an even better experience on your next domestic or international holiday package with Travel On Ease – your trusted travel agency in India.
S
Sanchari • Coimbatore, India
2 months ago
• Trip to Munnar, Kochi (Cochin), Alappuzha (Alleppey), Thekkady, Kerala
The good thing was I did not need to think about any booking. All were done before so I only enjoyed the trip. Moreover, if anyone is coming with family like children or old parents this approach is good. Travel on ease staffs were prompt to reply in WhatsApp whenever I asked any query or anything. Moreover, the payment also was in installment which is good as you will have trust and slowly you ca (Read More)n pay throughout the journey. Travel on ease staffs are kind enough to call everyday to ask if everything is going well or not.
One thing which has room for improvement is that I am not 100% happy with the driver. I had to tell him to cover all the sight seeings otherwise he was ready to skip some of the places. But it is his job to cover all the places written in itenary. Moreover, he did not come to drop in railway station and told me to take an auto which I did.
Travelon Ease replied17 Sep, 2025
Guests booked their Kerala Holiday Package with Travel On Ease covering Munnar, Kochi, Alleppey, and Thekkady.
Thank you for sharing your detailed feedback! We’re glad to know you enjoyed a stress (Read More)-free trip with pre-arranged bookings, flexible payment options, and our team’s prompt support throughout your journey. We truly value your appreciation of our staff’s daily follow-ups. We also take note of your comments regarding the driver and assure you that we will work on improving this aspect for future experiences. We look forward to planning more memorable Kerala and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your detailed feedback! We’re glad to know you enjoyed a stress (Read More)-free trip with pre-arranged bookings, flexible payment options, and our team’s prompt support throughout your journey. We truly value your appreciation of our staff’s daily follow-ups. We also take note of your comments regarding the driver and assure you that we will work on improving this aspect for future experiences. We look forward to planning more memorable Kerala and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
SG
Sushilkumar Gaikwad • Mumbai, India
2 months ago
• Trip to Wayanad
Travelon Ease replied14 Sep, 2025
Guests booked their Wayanad Holiday Package with Travel On Ease.
Thank you for sharing your feedback! We’re delighted to know that you had a great trip and that Vaishali ma’am made your travel ex (Read More)perience memorable. We truly value your kind words and look forward to planning more wonderful Kerala and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your feedback! We’re delighted to know that you had a great trip and that Vaishali ma’am made your travel ex (Read More)perience memorable. We truly value your kind words and look forward to planning more wonderful Kerala and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
JJ
jabir jariwala • Bokaro
2 months ago
• Trip to Munnar, Kochi (Cochin), Alappuzha (Alleppey), Thekkady, Kerala
I recently had the pleasure of working with Poonam from Travel on Ease, and I can honestly say it was one of the best travel planning experiences I’ve ever had. From the first phone call to the final day of my trip, Poonam was incredibly attentive, professional, and organized. I had a clear idea of what I wanted for my trip, but I wasn’t sure how to put it all together. Poonam listened carefully t (Read More)o my preferences and crafted a personalized itinerary that perfectly matched what I was looking for.
What really stood out to me was the level of detail that went into every part of the trip from to hotel accommodations. The trips they recommended were spectacular, with everything running on time and as planned. It made my travels so much more enjoyable and stress-free, knowing that I had a true expert guiding me. I also appreciated how they kept in mind my budget and offered solutions that felt both luxurious and affordable.
If you want a hassle-free and unforgettable travel experience, Poonam at Travel on Ease is the person to go to. I’ll definitely be booking my next trip through them.
Travelon Ease replied06 Sep, 2025
Guests booked their Kerala Holiday Package with Travel On Ease covering Munnar, Kochi (Cochin), Alappuzha (Alleppey), and Thekkady.
Thank you for sharing your excellent feedback! We’re glad to kn (Read More)ow that you had a wonderful experience exploring the scenic beauty of Kerala with our well-planned tour package. At Travel On Ease, we specialize in Kerala tour packages that include Munnar tea gardens, Kochi heritage sites, Alleppey houseboats, and Thekkady wildlife experiences – making your journey comfortable, memorable, and hassle-free. We look forward to planning more Kerala and all India holiday packages for you with Travel On Ease – your trusted travel agency for seamless domestic and international tours.
Thank you for sharing your excellent feedback! We’re glad to kn (Read More)ow that you had a wonderful experience exploring the scenic beauty of Kerala with our well-planned tour package. At Travel On Ease, we specialize in Kerala tour packages that include Munnar tea gardens, Kochi heritage sites, Alleppey houseboats, and Thekkady wildlife experiences – making your journey comfortable, memorable, and hassle-free. We look forward to planning more Kerala and all India holiday packages for you with Travel On Ease – your trusted travel agency for seamless domestic and international tours.
SM
Sainath Multhaya • Shimla
4 months ago
I found On ease on holidify. Nice place. Manali hotel is ok because there was no lift facility and Shimla hotel is good. Mostly the best, our driver brother made our trip very good
I like the everything.. Manali hotel lift was missing so that is lil disappointment for me
Travelon Ease replied04 Sep, 2025
Guests booked their Himachal Holiday Package with Travel On Ease.
Thank you for sharing your feedback! We’re delighted to know that you had a mostly great experience and that our driver made your (Read More) Manali and Shimla trip enjoyable. We appreciate your comments about the hotel facilities and will consider them to improve future stays. We look forward to planning more memorable Himachal and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your feedback! We’re delighted to know that you had a mostly great experience and that our driver made your (Read More) Manali and Shimla trip enjoyable. We appreciate your comments about the hotel facilities and will consider them to improve future stays. We look forward to planning more memorable Himachal and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
KK
Karan Kumar Patel • Ghaziabad, India
4 months ago
• Trip to Manali
excellent service
Travelon Ease replied04 Sep, 2025
Guests booked their Manali Holiday Package with Travel On Ease.
Thank you for sharing your wonderful feedback! We’re delighted to know that you had an excellent tour in Manali. Your kind words mo (Read More)tivate us to continue delivering seamless and memorable travel experiences. We look forward to planning more Himachal and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your wonderful feedback! We’re delighted to know that you had an excellent tour in Manali. Your kind words mo (Read More)tivate us to continue delivering seamless and memorable travel experiences. We look forward to planning more Himachal and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
SJ
Saket Jain • New Delhi
5 months ago
Nothing
I am writing to formally lodge a complaint regarding the appallingly poor level of service delivered during our recent trip (June 14th – June 22nd), which stands in stark contrast to the commitments made at the time of booking. The overall experience was not just disappointing — it was a complete failure in execution, professionalism, and basic customer service.
The most unacceptable incident o (Read More)ccurred during the checkout at our Kasol hotel, where we were publicly humiliated due to the negligence and false assurances of your representative, Mr. Kewal Kumar. Let me be absolutely clear: this individual’s conduct and incompetence were directly responsible for the embarrassment and chaos we faced. In our view, Mr. Kumar is not an asset to your organization — he is a liability whose actions damage customer trust and your company’s reputation.
The situation at Chandratal was even more egregious. Despite clear advance communication and full prepayment, we arrived to find no accommodation arranged. This was not a minor oversight — it was a critical failure at a key stop in our itinerary. No alternative arrangements of equal quality were offered, no timely communication was made, and no accountability was shown. We were left to scramble for shelter, wasting over four hours of each traveler's time and being forced to secure last-minute accommodation at inflated rates.
To support our claims, we have already submitted verifiable evidence, including recordings of Mr. Jamaica from Jamaica Camps at Chandratal. These materials were shared with your team via the WhatsApp group managed by Mr. Kewal Kumar.
In addition, the quality of accommodations across the trip was consistently substandard:
• Narkanda: Dirty linens, requiring repeated requests for replacement.
• Sangla: Poor itinerary planning — no suggestion for a stay at the far superior Chitkul.
• Kaza: No electricity on arrival — no phone charging, no hot water for bathing.
• Manali: Hotel was in deplorable condition — seepage on walls, unsanitary washrooms with dirty water, torn curtains, exposed cleaning equipment, and overall filth.
These issues collectively represent not only a breach of contract but also a serious lapse in basic duty of care. We trusted your company with our time, money, and memories — and what we received was a string of unprofessional, careless failures.
We now expect the following without delay:
1. A full written explanation addressing how such failures occurred and who is accountable.
2. An immediate refund of the Chandratal camping charges.
3. Fair compensation for the undue stress, loss of time, and expenses incurred due to your mismanagement.
Please treat this as a final notice and a formal escalation. If a satisfactory resolution is not provided within 5 business days, we will be compelled to take this matter further through appropriate consumer grievance channels, public platforms, and, if required, legal means.
We sincerely hope you take this seriously and act with the urgency this matter demands — not just to rectify our experience, but to ensure that future customers are spared such mistreatment.
***********************
Adding to the response from Travel Agent:
I, hereby, place on record my complete disagreement with the facts and claims presented by the vendor.
It is important to clarify that the shift in hotel accommodation at Kasol was arranged at significantly cheaper rates, as we had directly negotiated with the hotel and duly communicated the updated rates to TravelOnEase. If those revised rates were not acceptable to TravelOnEase, it was their responsibility to inform us immediately. In that event, we would have either proceeded with a direct booking ourselves or requested an alternative arrangement through them.
At this stage, we are only seeking reimbursement of the extra amount of ₹15,000/-, which we were compelled to spend personally. We are not claiming any additional compensation for the mismanagement, downgrade in hotel categories, or the harassment and inconvenience caused to us during our stay in Kasol.
Accordingly, we once again formally and politely demand that the amount of ₹15,000/- be refunded to us at the earliest so that this matter may be resolved amicably and our association with TravelOnEase can be concluded permanently.
Travelon Ease replied04 Sep, 2025
Dear Saket,
Thank you for sharing your detailed feedback. We sincerely regret that your experience did not meet your expectations.
As per our records, the only disruption occurred at (Read More) Chandratal, which was unfortunately due to unforeseen weather conditions. Due to heavy rains, the campsite became non-operational, and given the remote and network-restricted nature of the location, timely communication was challenging. We understand the inconvenience this caused and would like to reiterate that the amount you had to bear for alternative arrangements was already adjusted from your overall trip cost as a gesture of goodwill.
While we acknowledge your disappointment, we would like to clarify that all other services were provided as committed. We appreciate your understanding of the unpredictable nature of travel to offbeat and sensitive destinations like Chandratal.
Should you have any further concerns, feel free to reach out. We truly value your feedback and hope to serve you better in the future.
Warm regards,
Adarsh
Customer Care- Travel On Ease
Thank you for sharing your detailed feedback. We sincerely regret that your experience did not meet your expectations.
As per our records, the only disruption occurred at (Read More) Chandratal, which was unfortunately due to unforeseen weather conditions. Due to heavy rains, the campsite became non-operational, and given the remote and network-restricted nature of the location, timely communication was challenging. We understand the inconvenience this caused and would like to reiterate that the amount you had to bear for alternative arrangements was already adjusted from your overall trip cost as a gesture of goodwill.
While we acknowledge your disappointment, we would like to clarify that all other services were provided as committed. We appreciate your understanding of the unpredictable nature of travel to offbeat and sensitive destinations like Chandratal.
Should you have any further concerns, feel free to reach out. We truly value your feedback and hope to serve you better in the future.
Warm regards,
Adarsh
Customer Care- Travel On Ease
Google Ratings & Reviews
Google Rating
4.5
Based on 1129 Reviews
Customer Reviews
MH
Mahesh Harjian
8 hours ago on
Travel on ease very third class service driver asking me payment not giving driver payment pending 1 month
Keval and Sachin ??
MB
Mayank Bharadwaj
3 days ago on
Worst experience with this traveller..
The itinerary which they confirm.. after getting some money.. they start saying this property not available now .. or this flight not available..
If you opting (Read More)for this traveller do at your own risk... As there are high chance that your trip will come up with bad experiences...
We planned 8 days long trip and all went with connecting with them and arguing ... For payment they will call again and again but when you call after paying amount for, if something goes wrong in trip from there end... Then they will not respond on time or just say sorry... Or there a typo in itinerary we meant non AC rooms and not ac ones... In short very bad experience with them.
SS
Sakshi Singhal
a week ago on
Thank you for the great trip to dalhousie and Mcleodganj.. ?? ?
It was beautiful and the driver Sunny bhaiya made it so easy for us to travel with our one year old baby..
Ratings & Reviews
Holidify Rating
3.9
73 Ratings & 72 Reviews
Communication
3.9
Transport
4.0
Accommodation
3.9
Itinerary
4.0
Value For Money
4.0
Customer Reviews
VY
Viru Yadav • Mumbai
a month ago
Nothing
Fraud and poorest service company, no proper coordination, overpriced package. My suggestion would be go for local tours and travels people. They are wasting our vacation. They will say that we will book deluxe room and in real they book poor standard room
GR
Ganesh Ravindran • Chennai, India
a month ago
• Trip to Munnar, Kochi (Cochin), Alappuzha (Alleppey), Thekkady, Kerala
Travelon Ease replied11 Oct, 2025
Guests booked their Kerala Tour Package to Munnar, Kochi (Cochin), Alappuzha (Alleppey), and Thekkady with Travel On Ease.
Thank you for sharing your honest 3-star rating and valuable feedback. We (Read More)’re glad to know that you had a pleasant travel experience exploring the beautiful destinations of Kerala with us. At the same time, we truly appreciate your input, which helps us improve and serve our guests better.
At Travel On Ease, we specialize in Kerala tour packages with a focus on well-planned itineraries, smooth transfers, and comfortable stays. We look forward to delivering an even better experience on your next domestic or international holiday package with Travel On Ease – your trusted travel agency in India.
Thank you for sharing your honest 3-star rating and valuable feedback. We (Read More)’re glad to know that you had a pleasant travel experience exploring the beautiful destinations of Kerala with us. At the same time, we truly appreciate your input, which helps us improve and serve our guests better.
At Travel On Ease, we specialize in Kerala tour packages with a focus on well-planned itineraries, smooth transfers, and comfortable stays. We look forward to delivering an even better experience on your next domestic or international holiday package with Travel On Ease – your trusted travel agency in India.
S
Sanchari • Coimbatore, India
2 months ago
• Trip to Munnar, Kochi (Cochin), Alappuzha (Alleppey), Thekkady, Kerala
The good thing was I did not need to think about any booking. All were done before so I only enjoyed the trip. Moreover, if anyone is coming with family like children or old parents this approach is good. Travel on ease staffs were prompt to reply in WhatsApp whenever I asked any query or anything. Moreover, the payment also was in installment which is good as you will have trust and slowly you ca (Read More)n pay throughout the journey. Travel on ease staffs are kind enough to call everyday to ask if everything is going well or not.
One thing which has room for improvement is that I am not 100% happy with the driver. I had to tell him to cover all the sight seeings otherwise he was ready to skip some of the places. But it is his job to cover all the places written in itenary. Moreover, he did not come to drop in railway station and told me to take an auto which I did.
Travelon Ease replied17 Sep, 2025
Guests booked their Kerala Holiday Package with Travel On Ease covering Munnar, Kochi, Alleppey, and Thekkady.
Thank you for sharing your detailed feedback! We’re glad to know you enjoyed a stress (Read More)-free trip with pre-arranged bookings, flexible payment options, and our team’s prompt support throughout your journey. We truly value your appreciation of our staff’s daily follow-ups. We also take note of your comments regarding the driver and assure you that we will work on improving this aspect for future experiences. We look forward to planning more memorable Kerala and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your detailed feedback! We’re glad to know you enjoyed a stress (Read More)-free trip with pre-arranged bookings, flexible payment options, and our team’s prompt support throughout your journey. We truly value your appreciation of our staff’s daily follow-ups. We also take note of your comments regarding the driver and assure you that we will work on improving this aspect for future experiences. We look forward to planning more memorable Kerala and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
SG
Sushilkumar Gaikwad • Mumbai, India
2 months ago
• Trip to Wayanad
Travelon Ease replied14 Sep, 2025
Guests booked their Wayanad Holiday Package with Travel On Ease.
Thank you for sharing your feedback! We’re delighted to know that you had a great trip and that Vaishali ma’am made your travel ex (Read More)perience memorable. We truly value your kind words and look forward to planning more wonderful Kerala and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your feedback! We’re delighted to know that you had a great trip and that Vaishali ma’am made your travel ex (Read More)perience memorable. We truly value your kind words and look forward to planning more wonderful Kerala and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
JJ
jabir jariwala • Bokaro
2 months ago
• Trip to Munnar, Kochi (Cochin), Alappuzha (Alleppey), Thekkady, Kerala
I recently had the pleasure of working with Poonam from Travel on Ease, and I can honestly say it was one of the best travel planning experiences I’ve ever had. From the first phone call to the final day of my trip, Poonam was incredibly attentive, professional, and organized. I had a clear idea of what I wanted for my trip, but I wasn’t sure how to put it all together. Poonam listened carefully t (Read More)o my preferences and crafted a personalized itinerary that perfectly matched what I was looking for.
What really stood out to me was the level of detail that went into every part of the trip from to hotel accommodations. The trips they recommended were spectacular, with everything running on time and as planned. It made my travels so much more enjoyable and stress-free, knowing that I had a true expert guiding me. I also appreciated how they kept in mind my budget and offered solutions that felt both luxurious and affordable.
If you want a hassle-free and unforgettable travel experience, Poonam at Travel on Ease is the person to go to. I’ll definitely be booking my next trip through them.
Travelon Ease replied06 Sep, 2025
Guests booked their Kerala Holiday Package with Travel On Ease covering Munnar, Kochi (Cochin), Alappuzha (Alleppey), and Thekkady.
Thank you for sharing your excellent feedback! We’re glad to kn (Read More)ow that you had a wonderful experience exploring the scenic beauty of Kerala with our well-planned tour package. At Travel On Ease, we specialize in Kerala tour packages that include Munnar tea gardens, Kochi heritage sites, Alleppey houseboats, and Thekkady wildlife experiences – making your journey comfortable, memorable, and hassle-free. We look forward to planning more Kerala and all India holiday packages for you with Travel On Ease – your trusted travel agency for seamless domestic and international tours.
Thank you for sharing your excellent feedback! We’re glad to kn (Read More)ow that you had a wonderful experience exploring the scenic beauty of Kerala with our well-planned tour package. At Travel On Ease, we specialize in Kerala tour packages that include Munnar tea gardens, Kochi heritage sites, Alleppey houseboats, and Thekkady wildlife experiences – making your journey comfortable, memorable, and hassle-free. We look forward to planning more Kerala and all India holiday packages for you with Travel On Ease – your trusted travel agency for seamless domestic and international tours.
SM
Sainath Multhaya • Shimla
4 months ago
I found On ease on holidify. Nice place. Manali hotel is ok because there was no lift facility and Shimla hotel is good. Mostly the best, our driver brother made our trip very good
I like the everything.. Manali hotel lift was missing so that is lil disappointment for me
Travelon Ease replied04 Sep, 2025
Guests booked their Himachal Holiday Package with Travel On Ease.
Thank you for sharing your feedback! We’re delighted to know that you had a mostly great experience and that our driver made your (Read More) Manali and Shimla trip enjoyable. We appreciate your comments about the hotel facilities and will consider them to improve future stays. We look forward to planning more memorable Himachal and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your feedback! We’re delighted to know that you had a mostly great experience and that our driver made your (Read More) Manali and Shimla trip enjoyable. We appreciate your comments about the hotel facilities and will consider them to improve future stays. We look forward to planning more memorable Himachal and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
KK
Karan Kumar Patel • Ghaziabad, India
4 months ago
• Trip to Manali
excellent service
Travelon Ease replied04 Sep, 2025
Guests booked their Manali Holiday Package with Travel On Ease.
Thank you for sharing your wonderful feedback! We’re delighted to know that you had an excellent tour in Manali. Your kind words mo (Read More)tivate us to continue delivering seamless and memorable travel experiences. We look forward to planning more Himachal and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your wonderful feedback! We’re delighted to know that you had an excellent tour in Manali. Your kind words mo (Read More)tivate us to continue delivering seamless and memorable travel experiences. We look forward to planning more Himachal and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
SJ
Saket Jain • New Delhi
5 months ago
Nothing
I am writing to formally lodge a complaint regarding the appallingly poor level of service delivered during our recent trip (June 14th – June 22nd), which stands in stark contrast to the commitments made at the time of booking. The overall experience was not just disappointing — it was a complete failure in execution, professionalism, and basic customer service.
The most unacceptable incident o (Read More)ccurred during the checkout at our Kasol hotel, where we were publicly humiliated due to the negligence and false assurances of your representative, Mr. Kewal Kumar. Let me be absolutely clear: this individual’s conduct and incompetence were directly responsible for the embarrassment and chaos we faced. In our view, Mr. Kumar is not an asset to your organization — he is a liability whose actions damage customer trust and your company’s reputation.
The situation at Chandratal was even more egregious. Despite clear advance communication and full prepayment, we arrived to find no accommodation arranged. This was not a minor oversight — it was a critical failure at a key stop in our itinerary. No alternative arrangements of equal quality were offered, no timely communication was made, and no accountability was shown. We were left to scramble for shelter, wasting over four hours of each traveler's time and being forced to secure last-minute accommodation at inflated rates.
To support our claims, we have already submitted verifiable evidence, including recordings of Mr. Jamaica from Jamaica Camps at Chandratal. These materials were shared with your team via the WhatsApp group managed by Mr. Kewal Kumar.
In addition, the quality of accommodations across the trip was consistently substandard:
• Narkanda: Dirty linens, requiring repeated requests for replacement.
• Sangla: Poor itinerary planning — no suggestion for a stay at the far superior Chitkul.
• Kaza: No electricity on arrival — no phone charging, no hot water for bathing.
• Manali: Hotel was in deplorable condition — seepage on walls, unsanitary washrooms with dirty water, torn curtains, exposed cleaning equipment, and overall filth.
These issues collectively represent not only a breach of contract but also a serious lapse in basic duty of care. We trusted your company with our time, money, and memories — and what we received was a string of unprofessional, careless failures.
We now expect the following without delay:
1. A full written explanation addressing how such failures occurred and who is accountable.
2. An immediate refund of the Chandratal camping charges.
3. Fair compensation for the undue stress, loss of time, and expenses incurred due to your mismanagement.
Please treat this as a final notice and a formal escalation. If a satisfactory resolution is not provided within 5 business days, we will be compelled to take this matter further through appropriate consumer grievance channels, public platforms, and, if required, legal means.
We sincerely hope you take this seriously and act with the urgency this matter demands — not just to rectify our experience, but to ensure that future customers are spared such mistreatment.
***********************
Adding to the response from Travel Agent:
I, hereby, place on record my complete disagreement with the facts and claims presented by the vendor.
It is important to clarify that the shift in hotel accommodation at Kasol was arranged at significantly cheaper rates, as we had directly negotiated with the hotel and duly communicated the updated rates to TravelOnEase. If those revised rates were not acceptable to TravelOnEase, it was their responsibility to inform us immediately. In that event, we would have either proceeded with a direct booking ourselves or requested an alternative arrangement through them.
At this stage, we are only seeking reimbursement of the extra amount of ₹15,000/-, which we were compelled to spend personally. We are not claiming any additional compensation for the mismanagement, downgrade in hotel categories, or the harassment and inconvenience caused to us during our stay in Kasol.
Accordingly, we once again formally and politely demand that the amount of ₹15,000/- be refunded to us at the earliest so that this matter may be resolved amicably and our association with TravelOnEase can be concluded permanently.
Travelon Ease replied04 Sep, 2025
Dear Saket,
Thank you for sharing your detailed feedback. We sincerely regret that your experience did not meet your expectations.
As per our records, the only disruption occurred at (Read More) Chandratal, which was unfortunately due to unforeseen weather conditions. Due to heavy rains, the campsite became non-operational, and given the remote and network-restricted nature of the location, timely communication was challenging. We understand the inconvenience this caused and would like to reiterate that the amount you had to bear for alternative arrangements was already adjusted from your overall trip cost as a gesture of goodwill.
While we acknowledge your disappointment, we would like to clarify that all other services were provided as committed. We appreciate your understanding of the unpredictable nature of travel to offbeat and sensitive destinations like Chandratal.
Should you have any further concerns, feel free to reach out. We truly value your feedback and hope to serve you better in the future.
Warm regards,
Adarsh
Customer Care- Travel On Ease
Thank you for sharing your detailed feedback. We sincerely regret that your experience did not meet your expectations.
As per our records, the only disruption occurred at (Read More) Chandratal, which was unfortunately due to unforeseen weather conditions. Due to heavy rains, the campsite became non-operational, and given the remote and network-restricted nature of the location, timely communication was challenging. We understand the inconvenience this caused and would like to reiterate that the amount you had to bear for alternative arrangements was already adjusted from your overall trip cost as a gesture of goodwill.
While we acknowledge your disappointment, we would like to clarify that all other services were provided as committed. We appreciate your understanding of the unpredictable nature of travel to offbeat and sensitive destinations like Chandratal.
Should you have any further concerns, feel free to reach out. We truly value your feedback and hope to serve you better in the future.
Warm regards,
Adarsh
Customer Care- Travel On Ease
SS
Sandeep Singh • Noida
5 months ago
everything is worse
I entrusted them through Travel Triangle—but it was a nightmare. At first, they promise luxury: star-rated hotels, full amenities, comfortable transport. Once you pay, the real picture emerges:
Last-minute taxi & seating: You get stuck in an uncomfortable front seat on a bus booked just before departure, so you can't protest.
Poor hotels: They book unclean, unhygienic rooms with no amenities (Read More)—not what was promised.
Forced acceptance: When you complain, they offer a “better” alternative—but still substandard. You’re too exhausted and pressured to push further, so you reluctantly agree.
Surprise charges: Then they demand extra payment for that inferior hotel—and you have no choice but to pay, or you’ll be stranded.
Abandoned en route: The cab driver may ditch you mid-journey, claiming the agent hasn’t paid them.
False refunds: They pretend to resolve issues—giving you false hope by saying “Mr. Kewal from Travel on Ease will fix it in an hour”—but it’s only harassment.
Emotional torture: They wreck your trip, repeatedly disappoint you, emotionally manipulate you, and destroy your vacation memories—while Travel Triangle stands by them.
And I’m not alone. Many others have faced the same scams:
Travelon Ease replied04 Sep, 2025
Dear Sandeep,
Thank you for sharing your feedback. We value every guest’s experience and regret to hear about your dissatisfaction.
As per our records, your entire tour was conducted (Read More) smoothly and successfully, with only one concern raised on the last day during your transfer from Manali to Delhi. The bus tickets were booked well in advance strictly as per the preference you had selected Zingbus Plus. At the departure point, you noticed another service, Zingbus Maxx Plus (with meals), and requested a change at the last minute. Unfortunately, such a change was not possible without cancellations and new bookings from the operator’s side.
We truly understand your disappointment at not being able to upgrade to the alternate bus at the last moment. However, we would like to clarify that your booking was executed exactly as per the pre-discussed plan and confirmed selection.
At Travel On Ease, our priority is always to ensure transparency and to deliver what has been mutually agreed upon at the time of booking. We regret that this last-minute expectation led to an impression of dissatisfaction despite the rest of your journey being enjoyable.
We assure you that your feedback has been noted and will help us improve communication in such situations for future guests.
Warm regards,
Team Travel On Ease
Thank you for sharing your feedback. We value every guest’s experience and regret to hear about your dissatisfaction.
As per our records, your entire tour was conducted (Read More) smoothly and successfully, with only one concern raised on the last day during your transfer from Manali to Delhi. The bus tickets were booked well in advance strictly as per the preference you had selected Zingbus Plus. At the departure point, you noticed another service, Zingbus Maxx Plus (with meals), and requested a change at the last minute. Unfortunately, such a change was not possible without cancellations and new bookings from the operator’s side.
We truly understand your disappointment at not being able to upgrade to the alternate bus at the last moment. However, we would like to clarify that your booking was executed exactly as per the pre-discussed plan and confirmed selection.
At Travel On Ease, our priority is always to ensure transparency and to deliver what has been mutually agreed upon at the time of booking. We regret that this last-minute expectation led to an impression of dissatisfaction despite the rest of your journey being enjoyable.
We assure you that your feedback has been noted and will help us improve communication in such situations for future guests.
Warm regards,
Team Travel On Ease
SY
Sagar Yaduvanshi • Shimla
6 months ago
Very professional kind supportive and prompt in replying our queries.
Travelon Ease replied04 Sep, 2025
Guests booked their Kerala holiday package with Travel On Ease.
Thank you for sharing your wonderful feedback! We’re delighted to know that our team was professional, kind, supportive, and prompt (Read More) in addressing your queries. Your appreciation motivates us to continue providing seamless and memorable travel experiences. We look forward to planning more domestic and international holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your wonderful feedback! We’re delighted to know that our team was professional, kind, supportive, and prompt (Read More) in addressing your queries. Your appreciation motivates us to continue providing seamless and memorable travel experiences. We look forward to planning more domestic and international holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
RH
rohini holambe • Mumbai
6 months ago
Travelon Ease replied04 Sep, 2025
Dear Guest, we couldn’t identify your booking details with us. We take reviews very seriously and always strive to deliver the best service. Kindly share your booking reference or contact details so t (Read More)hat we can look into this further. Unverified reviews do not reflect our service standards.
DY
Deepak Yadav • Mumbai
6 months ago
Driver was good and trip was peaceful
Miscommunications between agent and hotel staff
Travelon Ease replied04 Sep, 2025
Guests booked their Himachal holiday package with Travel On Ease.
Thank you for sharing your feedback! We’re delighted to know that your trip was peaceful and that our driver contributed to a smoo (Read More)th and comfortable journey. We look forward to planning more memorable domestic and international holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your feedback! We’re delighted to know that your trip was peaceful and that our driver contributed to a smoo (Read More)th and comfortable journey. We look forward to planning more memorable domestic and international holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
SD
Somveer Dhankhad • Delhi
6 months ago
I am happy with the service provided by Travel on ease, my travel guide Vaishali ma'am, responded to all our quarries and our travel went smoothly
Travelon Ease replied04 Sep, 2025
Guests booked their Goa Holiday Package with Travel On Ease.
Thank you for sharing your wonderful feedback! We’re delighted to know that your trip went smoothly and that Vaishali Ma’am provided p (Read More)rompt and helpful guidance throughout your journey. We look forward to planning more memorable Goa and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your wonderful feedback! We’re delighted to know that your trip went smoothly and that Vaishali Ma’am provided p (Read More)rompt and helpful guidance throughout your journey. We look forward to planning more memorable Goa and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
VS
Vishal Sharma • Kurukshetra
6 months ago
Awesome trip to Dalhousie…. Everything arranged by Travel on ease was so fab and hasslefree we did not had to worry about anything, Service served was very good…??
Travelon Ease replied04 Sep, 2025
Guests booked their Dalhousie Holiday Package with Travel On Ease.
Thank you for sharing your wonderful feedback! We’re delighted to know that your trip to Dalhousie was awesome, hassle-free, and (Read More) that our services made your journey smooth and enjoyable. We look forward to planning more memorable Dalhousie and Himachal holiday packages for you with Travel On Ease – your trusted travel agency for stress-free trips.
Thank you for sharing your wonderful feedback! We’re delighted to know that your trip to Dalhousie was awesome, hassle-free, and (Read More) that our services made your journey smooth and enjoyable. We look forward to planning more memorable Dalhousie and Himachal holiday packages for you with Travel On Ease – your trusted travel agency for stress-free trips.
KA
Kailas Andhale • Pune
6 months ago
Only driver was good
I deeply regret booking my trip with Travel On Ease. Initially, Nidhi appeared helpful – only until the payment was made. The moment the tickets were booked, she disappeared without any communication. When I needed crucial pre-trip support, both Nidhi and Keval Kumar went completely unresponsive, ignoring calls and messages. It was only after 48 hours of silence and raising a formal complaint with (Read More) TravelTriangle that another agent stepped in to assist. This kind of negligence is completely unacceptable.
Once the trip started, things only got worse. The driver demanded cash – something I wasn’t informed about beforehand. When I contacted Keval for clarity, he casually told me to hand over the money and assured he would “settle it later.” When I asked him to update this on the TravelTriangle portal before paying, he became reluctant and even threatened that the driver would stop the vehicle and I would face problems. This behavior is highly unprofessional and coercive.
The hotel arrangements were another disaster. Nidhi had specifically promised a Valley View Room at Hotel Mongas, but we were given a room without even a balcony – completely opposite of what was committed.
The hotel booked in Amritsar was easily the worst hotel I have ever stayed in. Faulty flush, no hand towels, a TV that never worked, and an AC that made so much noise it was unusable – I had to resort to the ceiling fan instead. Giving a low hotel rating is unavoidable considering how pathetic the conditions were.
The most embarrassing part of this entire ordeal was when the hotel started calling me directly for pending payments. Despite making full payment upfront the moment I got in the cab, Travel On Ease failed to transfer money to the hotels on time. I cannot explain how awkward and frustrating it was to have hotel receptionists chase me for dues that weren’t my responsibility at all.
I have no complaints about the driver, who did his job well. But the way this trip was handled by Travel On Ease, especially by Nidhi and Keval Kumar, was completely unprofessional, deceptive, and careless. I would strongly warn others against booking through them if you want a smooth and hassle-free experience.
Travelon Ease replied04 Sep, 2025
Guests booked their Himachal and Amritsar Holiday Package with Travel On Ease.
Thank you for sharing your feedback. We are glad to know that you were satisfied with the driving services during yo (Read More)ur trip.
We sincerely apologize for the inconvenience you experienced regarding hotel room preferences and pre-trip communication. We always strive to provide seamless support and clear guidance to our guests. In this case, the only issue reported was on the last day related to additional local sightseeing in Mumbai, for which there was a misunderstanding about the extra payment requested by the driver.
We truly value your feedback and will take all necessary steps to improve our communication and ensure smooth pre-trip assistance. At Travel On Ease, our goal is to provide a comfortable, hassle-free, and memorable travel experience, and your comments help us continue to do so. We hope to serve you better on your future trips.
Thank you for sharing your feedback. We are glad to know that you were satisfied with the driving services during yo (Read More)ur trip.
We sincerely apologize for the inconvenience you experienced regarding hotel room preferences and pre-trip communication. We always strive to provide seamless support and clear guidance to our guests. In this case, the only issue reported was on the last day related to additional local sightseeing in Mumbai, for which there was a misunderstanding about the extra payment requested by the driver.
We truly value your feedback and will take all necessary steps to improve our communication and ensure smooth pre-trip assistance. At Travel On Ease, our goal is to provide a comfortable, hassle-free, and memorable travel experience, and your comments help us continue to do so. We hope to serve you better on your future trips.
DV
Dhaval vyas • Vadodara
6 months ago
I have paid the full amount, but I am not satisfied with the service. ( My package is tour of Himachal pradesh including Manali-Kullu, Shimla-Kufri and Amritsar). We are 7 person (5 adult and 2 children). We are all very frustrated. The driver kept asking for extra money every time.
For example, when we went to Mall Road in Manali to buy a cake for my bhabhi’s birthday as a surprise, the driver (Read More) asked for an additional ₹500. Every time, the driver (Mr. Rajesh) demanded extra money.
We do not recommend this service to anyone. We had a very bad experience with both the driver and the travel consultant, Mr. Kewal.
I am also sharing the contact numbers of both the driver and the consultant. I strongly suggest you take strict action against them, or they will damage the reputation of Travel Triangle.
Mr. Kewal :
91-8219556002
Mr. Rajesh (Driver) :
91-9354561969
If you book with these people and get this driver, it can ruin your trip.
I strongly suggest not booking with them.
Thank you ?
I have paid the full amount, but I am not satisfied with the service. ( My package is tour of Himachal pradesh including Manali-Kullu, Shimla-Kufri and Amritsar). We are 7 person (5 adult and 2 children). We are all very frustrated. The driver kept asking for extra money every time.
For example, when we went to Mall Road in Manali to buy a cake for my bhabhi’s birthday as a surprise, the driver (Read More) asked for an additional ₹500. Every time, the driver (Mr. Rajesh) demanded extra money.
We do not recommend this service to anyone. We had a very bad experience with both the driver and the travel consultant, Mr. Kewal.
I strongly suggest you take strict action against them, or they will damage the reputation of Travel Triangle.
If you book with these people and get this driver, it can ruin your trip.
I strongly suggest not booking with them.
Thank you ?
Travelon Ease replied04 Sep, 2025
Dear Guest,
We are glad to know that overall you found the tour fabulous. However, we regret the misunderstanding regarding your late-night request for Mall Road. As per Himachal traffic rule (Read More)s and driver duty norms, our drivers are not permitted to operate during restricted/off-duty hours. To accommodate your request, the driver suggested arranging an alternate cab service, which would have cost around ₹500.
We sincerely apologize if this caused any inconvenience. Please be assured that our intention is always to make your trip smooth and memorable while also ensuring compliance with safety and local regulations.
Warm regards,
Team Travel On Ease
We are glad to know that overall you found the tour fabulous. However, we regret the misunderstanding regarding your late-night request for Mall Road. As per Himachal traffic rule (Read More)s and driver duty norms, our drivers are not permitted to operate during restricted/off-duty hours. To accommodate your request, the driver suggested arranging an alternate cab service, which would have cost around ₹500.
We sincerely apologize if this caused any inconvenience. Please be assured that our intention is always to make your trip smooth and memorable while also ensuring compliance with safety and local regulations.
Warm regards,
Team Travel On Ease
AK
Amit Khetan • India
6 months ago
• Trip to Manali
Travelon Ease replied04 Sep, 2025
Guests booked their Manali Holiday Package with Travel On Ease.
Thank you for sharing your wonderful feedback! We’re delighted to know that you had an excellent trip to Manali. Your kind words mo (Read More)tivate us to continue delivering seamless and memorable travel experiences. We look forward to planning more Himachal and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your wonderful feedback! We’re delighted to know that you had an excellent trip to Manali. Your kind words mo (Read More)tivate us to continue delivering seamless and memorable travel experiences. We look forward to planning more Himachal and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
MM
Madan Madhu • Shimla
7 months ago
Amazing experience. This is a change in my review from earlier. I want to give 4.9 stars. It is not 5 just because the contact person kept changing and it was a little difficult to manage. Apart from that, the experience of booking the trip with Kamlesh ma'am, the on ground support from Shubham, Transportation from Chanderbhan ji, Kewal ji, was amazing. Finally, special thanks to Adarsh for the cl (Read More)ose monitoring of day to day trip and making sure we are safe. I am 100% sure to comeback for more and more trips. Thanks for the wonderful first Europe experience for me and my family...
Travelon Ease replied04 Sep, 2025
Guests booked their Europe Holiday Package with Travel On Ease.
Thank you for updating your feedback and sharing your wonderful experience! We’re delighted to know that your first Europe trip wit (Read More)h your family was memorable and that Kamlesh Ma’am, Shubham, Chanderbhan Ji, Kewal Ji, and Adarsh provided excellent support throughout. We appreciate your kind words and will take note of your suggestion regarding consistent contact personnel. We look forward to planning many more domestic and international holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for updating your feedback and sharing your wonderful experience! We’re delighted to know that your first Europe trip wit (Read More)h your family was memorable and that Kamlesh Ma’am, Shubham, Chanderbhan Ji, Kewal Ji, and Adarsh provided excellent support throughout. We appreciate your kind words and will take note of your suggestion regarding consistent contact personnel. We look forward to planning many more domestic and international holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
AM
Anushree Mittal • Jammu
7 months ago
Nothing
Worst experience, never use Travel on Ease. TOTAL waste!
Booked a trip for 10 days for ladakh and srinagar. Agent called Keval, . He confirmed he has made all bookings for hotel and cabs, and all payments are completed. However, all hotels confirmed no payments were made, and we had to reach out to the agent to even check in into the hotel. The earlier contract was that the agent will pay to the (Read More)driver for the whole trip. However, the driver and his union representative also denied receiving any payment at all. The agent on the other hand pestered us at all times to pay up the whole amount.
We were almost held hoastage by the driver and hotels alike to clear the payment. We had to pay to the hotels/driver just to be able to proceed further, despite having made the whole payment to the agent already. We also have confirmations from the hotels that no advance was ever paid and same was communicated over the mail to the agent.
Agent name Keval Kumar.
Travelon Ease replied29 Apr, 2025
Dear Anushree,
We have cross-checked our database and found no record of you using our services. It appears there may be some confusion, and the review might have been posted on the wrong pro (Read More)file.
If you need any further clarification, please feel free to contact us at [email protected].
Best regards,
Team TravelOnEase
We have cross-checked our database and found no record of you using our services. It appears there may be some confusion, and the review might have been posted on the wrong pro (Read More)file.
If you need any further clarification, please feel free to contact us at [email protected].
Best regards,
Team TravelOnEase
PP
Parveen Peoda • Ambāla
7 months ago
We had an absolutely wonderful time. I'd absolutely recommend Resorts By The Baagh and Travel On Ease, all transactions and everything was very smooth.
Thanks to Mr Kewal for clearing all queries quickly and assisting during booking process and brief all important details before hand so No last minute rush.
We have some lovely memories.
Travelon Ease replied04 Sep, 2025
Guests booked their holiday package with Travel On Ease.
Thank you for sharing your wonderful feedback! We’re delighted to know that your experience with Resorts By The Baagh and Travel On Ease wa (Read More)s smooth and enjoyable. Special thanks for acknowledging Kewal Ji’s prompt support and assistance throughout the booking process. We look forward to planning more memorable domestic and international holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your wonderful feedback! We’re delighted to know that your experience with Resorts By The Baagh and Travel On Ease wa (Read More)s smooth and enjoyable. Special thanks for acknowledging Kewal Ji’s prompt support and assistance throughout the booking process. We look forward to planning more memorable domestic and international holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
AB
Anindya Basu • Bhopal, India
7 months ago
• Trip to Himachal Pradesh
Overall a good trip with flexibility. Hotels were mostly located well, especially at Shimla, Dharamshala & Amritsar. The cab was good and the driver was polite and efficient. The quality of food, excepting Banikhet (Dalhousie) was excellent and was provided Non-vegetarian food, whenever requested, without any additional charges.
Lack of Transparency. Pickup from Chandigarh Airport (where their representative was supposed to meet) and drop off at Amritsar, by UBER Cabs were never informed. Waited for almost 1 hour at Chandigarh airport and organised the UBER cab myself at Amritsar for going to airport. However both payments were done by them. Wish they clearly inform this beforehand, as our package was end to end. Secondly (Read More), we had to spend much more than the estimated expenses, as informed during our telephonic discussions. Finally a single point contact would have helped.
Travelon Ease replied29 Apr, 2025
Dear Anindya Basu,
Thank you so much for taking the time to share your detailed feedback. We truly appreciate your kind words about the overall experience, especially your satisfaction with t (Read More)he hotels, cab service, driver professionalism, and food arrangements. It’s always encouraging to hear that most parts of your trip were enjoyable.
We sincerely apologize for the inconvenience caused due to the lack of clear communication, especially regarding the airport transfers in Chandigarh and Amritsar. While the arrangements were in place and payments were covered from our side, we understand how important it is for guests to be fully informed in advance—especially when they expect a seamless, end-to-end package. Your feedback has been noted, and we are actively working on improving our communication protocols to ensure transparency and clarity in all future bookings.
Additionally, we acknowledge your concern regarding the trip expenses exceeding your initial expectations. We’ll review our estimation process and telephonic consultations to ensure that all potential costs are transparently conveyed and properly explained at the planning stage. Providing a single point of contact throughout the journey is also a valuable suggestion, and we will incorporate this to enhance the overall travel experience for our guests.
Thank you again for your constructive insights. Your satisfaction is our priority, and your feedback helps us grow and serve better. We hope to have the opportunity to assist you with another trip in the future—with an even smoother and more transparent experience.
Warm regards,
Sahil Kapoor
Customer Relations Team
Travel On Ease
Thank you so much for taking the time to share your detailed feedback. We truly appreciate your kind words about the overall experience, especially your satisfaction with t (Read More)he hotels, cab service, driver professionalism, and food arrangements. It’s always encouraging to hear that most parts of your trip were enjoyable.
We sincerely apologize for the inconvenience caused due to the lack of clear communication, especially regarding the airport transfers in Chandigarh and Amritsar. While the arrangements were in place and payments were covered from our side, we understand how important it is for guests to be fully informed in advance—especially when they expect a seamless, end-to-end package. Your feedback has been noted, and we are actively working on improving our communication protocols to ensure transparency and clarity in all future bookings.
Additionally, we acknowledge your concern regarding the trip expenses exceeding your initial expectations. We’ll review our estimation process and telephonic consultations to ensure that all potential costs are transparently conveyed and properly explained at the planning stage. Providing a single point of contact throughout the journey is also a valuable suggestion, and we will incorporate this to enhance the overall travel experience for our guests.
Thank you again for your constructive insights. Your satisfaction is our priority, and your feedback helps us grow and serve better. We hope to have the opportunity to assist you with another trip in the future—with an even smoother and more transparent experience.
Warm regards,
Sahil Kapoor
Customer Relations Team
Travel On Ease
HV
Harsh Vardhan • New Delhi
7 months ago
Nothing
Everything
Travelon Ease replied29 Apr, 2025
Dear Harsh,
We have cross-checked our database and found no record of you using our services. It appears there may be some confusion, and the review might have been posted on the wrong profi (Read More)le. If you need any further clarification, please feel free to contact us at [email protected]. Best regards,
Team Travel On Ease
We have cross-checked our database and found no record of you using our services. It appears there may be some confusion, and the review might have been posted on the wrong profi (Read More)le. If you need any further clarification, please feel free to contact us at [email protected]. Best regards,
Team Travel On Ease
MS
Mayuri Sinha • Chandigarh
8 months ago
Complete miscommunication
Travelon Ease replied29 Apr, 2025
Dear Mayuri,
We have cross-checked our database and found no record of you using our services. It appears there may be some confusion, and the review might have been posted on the wrong profile. (Read More)If you need any further clarification, please feel free to contact us at [email protected]. Best regards,
Team TravelOnEase
We have cross-checked our database and found no record of you using our services. It appears there may be some confusion, and the review might have been posted on the wrong profile. (Read More)If you need any further clarification, please feel free to contact us at [email protected]. Best regards,
Team TravelOnEase
RB
Ravinder Bissyer • Sonīpat
8 months ago
Shubham and Kewal were off great help during th kie trip and it is nice to have a support that is active 24×7 in a different states.
Travelon Ease replied04 Sep, 2025
Guests booked their Kerala holiday package with Travel On Ease.
Thank you for sharing your wonderful feedback! We’re delighted to know that Shubham and Kewal provided excellent support during your (Read More) trip and that our 24×7 assistance across different states made your journey smooth and worry-free. We look forward to planning more memorable domestic and international holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your wonderful feedback! We’re delighted to know that Shubham and Kewal provided excellent support during your (Read More) trip and that our 24×7 assistance across different states made your journey smooth and worry-free. We look forward to planning more memorable domestic and international holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
LS
Lovepreet Singh • Karnāl
8 months ago
We had an amazing experience with Travel on ease on our trip to Himachal. Right from the airport pickup all the way till drop off, our travel needs were taken care by the team. The drivers were incredibly friendly and helpful. The stays were lovely and we had little to no complaints during our stay. Kudos to the team.
Travelon Ease replied04 Sep, 2025
Guests booked their Himachal Holiday Package with Travel On Ease.
Thank you for sharing your wonderful feedback! We’re delighted to know that your trip to Himachal was amazing and that our team t (Read More)ook care of all your travel needs from airport pickup to drop-off. We’re glad the drivers were friendly, the stays were comfortable, and your experience was smooth and enjoyable. We look forward to planning more memorable Himachal and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your wonderful feedback! We’re delighted to know that your trip to Himachal was amazing and that our team t (Read More)ook care of all your travel needs from airport pickup to drop-off. We’re glad the drivers were friendly, the stays were comfortable, and your experience was smooth and enjoyable. We look forward to planning more memorable Himachal and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
SW
Sagar Wagh • India
8 months ago
• Trip to Shimla, Manali, Kullu
It was an amazing and excellent experience ...One of my best trip till now. Thanks Travelon Ease
everything was good
Travelon Ease replied04 Sep, 2025
Guests booked their Kashmir Holiday Package with Travel On Ease.
Thank you for sharing your wonderful feedback! We’re delighted to know that your Kashmir trip was amazing and one of your best exp (Read More)eriences so far. Your kind words motivate us to continue delivering seamless and memorable travel experiences. We look forward to planning more memorable Kashmir and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your wonderful feedback! We’re delighted to know that your Kashmir trip was amazing and one of your best exp (Read More)eriences so far. Your kind words motivate us to continue delivering seamless and memorable travel experiences. We look forward to planning more memorable Kashmir and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
AK
AVINASH KISHANRAO UCHALE • Bengaluru, India
8 months ago
• Trip to Manali, Shimla, Kasol
From rating you can imagine what kind of experience I would have from this travel engine going straight forward to the point please don't off this agent the travel I choose is travel on is which is bad that a lot of take people send that the girl the cable the cells person will destroy your journey and your plan.
To explain in brief there are have described the lights that bees travel people tol (Read More)d me
First lie is that we will send the hotel vouchers within 15 days after you make first installment
Believe me I got my travel vouchers one day before departure and after three months after I make an first installment
The second live will provide a good quality of service the best driver local driver who will having the could knowledge about the location and area
The driver was pathetic arrogant responsible I don't have any words from his name is Mohan Kumar I haven't see seen such kind of driver in my life he don't even know what are the places in Manali Shimla and Kullu to visit rather than I would have to guide the driver that visa the places are there in Manali please go there and proper step so we can have a enjoy
Driver don't know what can I say now about driver I don't have words
The hotel owners are asking you for the payment because the travel agent hasn't made any payment to the hotel owners why I have to follow with me as I have already paid the total payment from my other travel triangle app that travel agent should take follow up and make the payment but the owner is asking me that we have not received payment and you can't check out what kind of service how they can hold me that travel agent hasn't make a payment to them and their asking me like that and I have to call the travel agent because from the hotel owner I have to back the travel agent that please make payment I have to check out and I have to go to the next destination
The third lie is that even even for the driver payment I would have have to call to the travel agent that please make payment for the driver because the driver is not going from that point he has stopped vehicle he is arguing with that the vehicle will move from here only when the travel agent make payment I have a flight on 3:30 p.m. I have to reach by there but travel was not listening if you want to call your trip then please go with this company if you have any doubt to me on this number I will guide you and I will tell you that how bad company
Travelon Ease replied04 Sep, 2025
Guests booked their Himachal Holiday Package with Travel On Ease.
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced during your trip. We always strive to (Read More) ensure timely communication, smooth hotel and driver arrangements, and a hassle-free travel experience.
We are glad to note that the overall tour was completed and that your destinations were visited as planned. The only issues reported were regarding last-day local sightseeing and the driver requesting extra payment. We have taken note of your experience and will work closely with our team to improve communication, driver coordination, and payment processes to avoid such situations in the future.
At Travel On Ease, our commitment is to provide safe, comfortable, and memorable journeys, and your feedback helps us enhance our services. We hope to serve you better on your next trip.
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced during your trip. We always strive to (Read More) ensure timely communication, smooth hotel and driver arrangements, and a hassle-free travel experience.
We are glad to note that the overall tour was completed and that your destinations were visited as planned. The only issues reported were regarding last-day local sightseeing and the driver requesting extra payment. We have taken note of your experience and will work closely with our team to improve communication, driver coordination, and payment processes to avoid such situations in the future.
At Travel On Ease, our commitment is to provide safe, comfortable, and memorable journeys, and your feedback helps us enhance our services. We hope to serve you better on your next trip.
DD
Deepak D Mane • Bengaluru, India
8 months ago
• Trip to Shimla, Manali, Himachal Pradesh
Nothing
Don't go with their package.. they never follow the commitment..
- Hotel was not booked.. changed room twice
- Payment term they decide own.
- Driver is behaviour is not good and they were not supporting at all.
- They don't receive phones many times
- They will not allow to checkout from hotel if you not pay as they said not par decided
- Many more
We able enjoy only because, we have t (Read More)o ignore their services. If you want happy travelling. Please don't go with them. They give lots of commitment compared to other. But they don't follow this.
SS
Subhashrozra Subhashrozra • Bengaluru
8 months ago
I used Travel on ease to book our honeymoon to Himachal and the experience was very seamless and amazing. The staff was easily available and approachable for any queries and all the information regarding the trip was provided promptly. I highly recommend Travel on ease for booking vacation packages.
Travelon Ease replied04 Sep, 2025
Guests booked their Himachal Honeymoon Package with Travel On Ease.
Thank you for sharing your wonderful feedback! We’re delighted to know that your honeymoon trip to Himachal was seamless and am (Read More)azing, and that our staff was approachable and responsive to all your queries. Your kind words motivate us to continue delivering memorable travel experiences. We look forward to planning more Himachal and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your wonderful feedback! We’re delighted to know that your honeymoon trip to Himachal was seamless and am (Read More)azing, and that our staff was approachable and responsive to all your queries. Your kind words motivate us to continue delivering memorable travel experiences. We look forward to planning more Himachal and all India holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
MA
Mohd Aamir • Bengaluru, India
8 months ago
• Trip to Dalhousie, Dharamsala, Himachal Pradesh
Travelon Ease replied29 Apr, 2025
Dear Mohd Aamir,
Thank you for bringing your concerns to our attention. At Travel On Ease, we prioritize delivering seamless travel experiences, and we sincerely regret that we did not meet your (Read More)expectations on this occasion. Your feedback is invaluable, as it helps us identify areas for improvement. We would love the opportunity to address your concerns and make things right. Kindly share more details about the challenges you faced so we can investigate and resolve them promptly. Please feel free to reach out to us directly . Rest assured, we are committed to ensuring your satisfaction and enhancing our services moving forward. Warm regards,
Travel On Ease
Thank you for bringing your concerns to our attention. At Travel On Ease, we prioritize delivering seamless travel experiences, and we sincerely regret that we did not meet your (Read More)expectations on this occasion. Your feedback is invaluable, as it helps us identify areas for improvement. We would love the opportunity to address your concerns and make things right. Kindly share more details about the challenges you faced so we can investigate and resolve them promptly. Please feel free to reach out to us directly . Rest assured, we are committed to ensuring your satisfaction and enhancing our services moving forward. Warm regards,
Travel On Ease
PD
Parvesh Dahiya • Bengaluru
8 months ago
Excellent Thailand Trip Planning!
Had an amazing Thailand trip, all thanks to Travel on ease. Everything from visa, to hotel stays and sightseeing was perfectly arranged. Their team was always responsive and ensured a hassle-free journey. Highly recommend them for a smooth and memorable travel experience!
Special Thanks to Neha ji from Travel on ease for going out of her way and making our (Read More)anniversary so special and entire trip seamless.
Mr Chander bhan- For helping out with the best cab services as per my requirement and for being super responsive answering all the queries about itinerary..
Travelon Ease replied04 Sep, 2025
Guests booked their Thailand Holiday Package with Travel On Ease.
Thank you for sharing your wonderful feedback! We’re delighted to know that your Thailand trip was seamless and memorable, from v (Read More)isa processing to hotel stays and sightseeing. Special thanks for acknowledging Neha Ji’s exceptional support and Chander Bhan’s assistance with cab services. We look forward to planning more stress-free domestic and international holiday packages for you with Travel On Ease – your trusted travel agency for unforgettable travel experiences.
Thank you for sharing your wonderful feedback! We’re delighted to know that your Thailand trip was seamless and memorable, from v (Read More)isa processing to hotel stays and sightseeing. Special thanks for acknowledging Neha Ji’s exceptional support and Chander Bhan’s assistance with cab services. We look forward to planning more stress-free domestic and international holiday packages for you with Travel On Ease – your trusted travel agency for unforgettable travel experiences.
SK
Sanjeev Kumar • Bengaluru
8 months ago
Travelon Ease replied04 Sep, 2025
Guests booked their Dubai Holiday Package with Travel On Ease.
Thank you for sharing your wonderful feedback! We’re delighted to know that your Dubai trip was excellent and enjoyable. We look for (Read More)ward to planning more memorable domestic and international holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
Thank you for sharing your wonderful feedback! We’re delighted to know that your Dubai trip was excellent and enjoyable. We look for (Read More)ward to planning more memorable domestic and international holiday packages for you with Travel On Ease – your trusted travel agency for hassle-free trips.
SK
Soni Kishan • Shimla
9 months ago
Service is good
Hotel The Honywood servise very bad
Travelon Ease replied04 Sep, 2025
Guests booked their holiday package with Travel On Ease.
Thank you for sharing your feedback. We’re glad to know that our services met your expectations. We regret the inconvenience you faced with (Read More) the hotel service at The Honeywood and will share your feedback with the property to improve their quality. We look forward to planning more memorable and hassle-free holiday packages for you with Travel On Ease – your trusted travel agency for smooth travel experiences.
Thank you for sharing your feedback. We’re glad to know that our services met your expectations. We regret the inconvenience you faced with (Read More) the hotel service at The Honeywood and will share your feedback with the property to improve their quality. We look forward to planning more memorable and hassle-free holiday packages for you with Travel On Ease – your trusted travel agency for smooth travel experiences.
LJ
Lavish Jangra • KarnƒÅl
9 months ago
This was the second time we booked Travel on ease...Hotels were good especially in Nainitaal & Jim Corbett the view from hotel was awesome.. We had an unique experience in the tour..
"It was a great experience with travel on ease. Special thanks to our tour manager Sahil . They managed everything very well and helped us in every way..
I suggest that if u want to plan trip u contact Sahil which i (Read More)s best and helpful forever, also He give us best package also which more important that he guide and all time support for our best trip , so I recommend contact Sahil from Travel on ease for plan best trip..
Enjoyed the trip. Have a great time as the trip was well planned. I will recommend to contact him for further tours...
Travelon Ease replied04 Sep, 2025
Thank you for trusting Travel On Ease once again for your holiday. We’re delighted to hear that you had a wonderful experience in Nainital and Jim Corbett, and enjoyed the scenic hotel views and overa (Read More)ll arrangements. A special thanks for appreciating our tour manager Mr. Sahil, who ensured smooth planning, constant guidance, and complete support throughout your journey. Guest satisfaction is our top priority, and feedback like yours motivates us to keep delivering the best services. We look forward to planning many more memorable and hassle-free trips for you with Travel On Ease.
MS
Mangesh Sonsale • Pune
9 months ago
Yet another memorable trip to Himachal. 6 days 5 night (Shimla, Manali, Dharmashala, Amritsar). This was my first group trip with Travel On Ease. Honestly i was bit sceptical initially but Kamlesh ensured every single point has been taken care. Hassle free, trusted agents, fine hotels and easy payment process. Thank you very much Kamlesh for assisting through the process. Kudos for arranging every (Read More)thing so well. It would be incomplete review without taking our driver Jeevan Dhiman jis name. I must say what a professional driver not a single complaint throughout the tour. I must recommend few names for sure..Driver Jeevan ji and Travel On Ease ( Kamlesh). Thanks for the wonderful memory
Communication to be improved few hiccups, Followups required,
Travelon Ease replied04 Sep, 2025
Guests booked their Himachal Group Holiday Package with Travel On Ease.
Thank you for sharing your valuable feedback! We’re delighted to know that your 6 Days / 5 Nights trip covering Shimla, Man (Read More)ali, Dharamshala, and Amritsar was a memorable experience. Special thanks for appreciating Ms. Kamlesh for her constant support and our professional driver Mr. Jeevan Dhiman for making your journey smooth and comfortable. We look forward to planning more group and family tours with Travel On Ease – your trusted travel agency for Himachal and all-India holiday packages.
Thank you for sharing your valuable feedback! We’re delighted to know that your 6 Days / 5 Nights trip covering Shimla, Man (Read More)ali, Dharamshala, and Amritsar was a memorable experience. Special thanks for appreciating Ms. Kamlesh for her constant support and our professional driver Mr. Jeevan Dhiman for making your journey smooth and comfortable. We look forward to planning more group and family tours with Travel On Ease – your trusted travel agency for Himachal and all-India holiday packages.
AG
Amol Gawde • Pune, India
9 months ago
Travelon Ease replied04 Sep, 2025
Guests booked their Gangtok and Darjeeling Holiday Package with Travel On Ease.
We’re thrilled to know that you had an excellent trip and enjoyed your experience. Thank you for trusting us with y (Read More)our North East India holiday, and we look forward to planning many more memorable journeys for you with Travel On Ease - your trusted travel agency for domestic and international tour packages.
We’re thrilled to know that you had an excellent trip and enjoyed your experience. Thank you for trusting us with y (Read More)our North East India holiday, and we look forward to planning many more memorable journeys for you with Travel On Ease - your trusted travel agency for domestic and international tour packages.
RJ
Raj Jadhav • India
9 months ago
Cab service is excellent. We have visited many places due to good information of places to driver.
Good Memories
Travelon Ease replied04 Sep, 2025
Guests booked their Himachal holiday package with Travel On Ease.
We’re glad to know that you had a wonderful travel experience. Delighted to hear that our cab service and driver’s local knowledge (Read More) made your journey smooth and allowed you to explore many beautiful places comfortably. Thank you for your kind words — we look forward to planning more seamless domestic and international trips for you with Travel On Ease – your trusted travel partner.
We’re glad to know that you had a wonderful travel experience. Delighted to hear that our cab service and driver’s local knowledge (Read More) made your journey smooth and allowed you to explore many beautiful places comfortably. Thank you for your kind words — we look forward to planning more seamless domestic and international trips for you with Travel On Ease – your trusted travel partner.
PV
pankaj verma
10 months ago
I recently booked a trip through Travel On Ease, and I must say the experience was absolutely fantastic! A special shoutout to Kamlesh ma'am who went above and beyond to ensure our trip was seamless, well-organized, and affordable.
Everything, from the itinerary planning to execution, was flawless. Kamlesh ma'am was incredibly professional, attentive, and quick to address any concerns. An incid (Read More)ent that truly highlighted her dedication was when we accidentally left our wallet in a taxi. We were terrified, but Kamlesh ma'am acted swiftly and efficiently, coordinating with the local team to retrieve the wallet within just 15 minutes. Her prompt action saved us from what could have been a nightmare!
The trip itself was well-curated, with great attention to detail, making it an unforgettable experience. I highly recommend Travel on ease and especially Kamlesh ma'am to anyone planning to visit a domestic or international destination. Thank you for such a wonderful journey!
I recently booked a trip through Travel On Ease, and I must say the experience was absolutely fantastic! A special shoutout to Kamlesh ma'am who went above and beyond to ensure our trip was seamless, well-organized, and affordable.
Everything, from the itinerary planning to execution, was flawless. Kamlesh ma'am was incredibly professional, attentive, and quick to address any concerns. An incid (Read More)ent that truly highlighted her dedication was when we accidentally left our wallet in a taxi. We were terrified, but Kamlesh ma'am acted swiftly and efficiently, coordinating with the local team to retrieve the wallet within just 15 minutes. Her prompt action saved us from what could have been a nightmare!
The trip itself was well-curated, with great attention to detail, making it an unforgettable experience. I highly recommend Travel on ease and especially Kamlesh ma'am to anyone planning to visit a domestic or international destination. Thank you for such a wonderful journey!
Travelon Ease replied04 Sep, 2025
Guests booked their Himachal holiday package with Travel On Ease, and we’re thrilled to know that your experience was absolutely fantastic. A heartfelt thank you for appreciating Kamlesh Ma’am’s profe (Read More)ssionalism, dedication, and quick response — especially in promptly resolving the wallet incident within minutes. We’re delighted that the well-planned itinerary, seamless arrangements, and affordable pricing made your trip memorable and stress-free. Your kind recommendation motivates us to continue delivering smooth domestic and international holiday experiences. We look forward to planning more wonderful journeys with you through Travel On Ease – your trusted travel partner.
YK
YATIN KUMAR
10 months ago
It was a wonderful family trip to Himachal, which will always be cherished.
Mr. Shubham from Travel On Ease understood our requirements. We had both our parents who are 75 years along with us. When I told Shubham that we want a trip which should be relaxing , comfortable and still able to visit all the important sightseeing such that my parents don't get tired, so he understood it and designed a (Read More) good itinerary.
A well planned, well executed trip.
Thank you Travel On Ease.
Again, it was a memorable, awesome and fantastic trip organized by team Travel on ease.
Thank you!!
Travelon Ease replied04 Sep, 2025
Guests booked their Himachal family holiday package with Travel On Ease, and we are delighted that it turned out to be a truly memorable experience. A special thanks for appreciating Mr. Shubham’s eff (Read More)orts in creating a senior citizen-friendly itinerary that ensured comfort for your parents while still covering all the major sightseeing spots in Shimla, Manali, and beyond. We are glad that the entire trip was well-planned, stress-free, and enjoyable for every family member.
At Travel On Ease – the best travel agency in India for customized family holiday packages, we specialize in designing relaxing, senior-friendly, and hassle-free domestic and international tours. Thank you for trusting us, and we look forward to planning more personalized Himachal tours, senior citizen trips, and family vacations for you in the future.
At Travel On Ease – the best travel agency in India for customized family holiday packages, we specialize in designing relaxing, senior-friendly, and hassle-free domestic and international tours. Thank you for trusting us, and we look forward to planning more personalized Himachal tours, senior citizen trips, and family vacations for you in the future.
DO
Different One
10 months ago
We had an absolutely amazing experience with Travel On Ease organizing our trip to Uttarakhand! From the very beginning, they were very professional, attentive, and incredibly helpful in planning every detail of our trip.
The itinerary was perfectly tailored to our interests, and we were able to explore all the best spots on the destination.
whether it was relaxing on beautiful mountains, visi (Read More)ting cultural landmarks, or experiencing the adventure of ATV and river rafting.
Highly recommend their services for anyone looking to travel hassle-free and in style..
Travelon Ease replied04 Sep, 2025
Guests booked their Uttarakhand holiday package with Travel On Ease, and we’re thrilled to hear about your amazing experience! We’re delighted that our team could design a perfectly tailored itinerary (Read More) covering the best places to visit in Uttarakhand, including relaxing mountain stays, cultural landmarks, and adventure activities like ATV rides and river rafting.
At Travel On Ease – your trusted travel agency in India for customized Uttarakhand tour packages, our focus is always on hassle-free planning, professional guidance, and memorable travel experiences. Thank you for recommending us, and we look forward to arranging more seamless domestic and international trips for you in the future.
At Travel On Ease – your trusted travel agency in India for customized Uttarakhand tour packages, our focus is always on hassle-free planning, professional guidance, and memorable travel experiences. Thank you for recommending us, and we look forward to arranging more seamless domestic and international trips for you in the future.
SP
Surinder Pal
10 months ago
Travel on ease turned my Himachal vacation into a dream come true From seamless planning to breathtaking resorts, every detail was perfectly managed. The team provided exceptional service, ensuring a hassle-free experience throughout. Whether it was lounging on pristine river, enjoying luxurious accommodations, or indulging in delicious cuisine, every moment was pure bliss. Highly recommend Travel (Read More) on ease for an unforgettable getaway ?✨
BS
Bona Surya
10 months ago
RS
Ramya Srinivas • India
10 months ago
• Trip to Manali
We booked travel on ease for 7days trip to Kasol-Kullu-Manali and Shimla. It was pleasant experience hotels booked by Kamlesh for us were excellent in terms of stay and food. Our trip driver Mr.vinayak ji was helpful in making our trip smooth and informative.
Overall our experience with travel on ease was excellent and really looking forward to book with them again for our next trip.Thank you Kam (Read More)lesh and travel in ease
One of the hotel we stayed in was white stone resorts, this hotel’s staff were very ignorant and not so welcoming. The food was very average here. This was the drawback, apart from this everything else was perfect.
PT
prakash Tashildar
10 months ago
Driver response was very good, outstanding performance
NM
Niraj Madaan
10 months ago
The tour with the Travel on ease was a great experience. Thanks Travel on ease for arranging everything so perfectly without any glitches.
People/ supporters there were punctual.
The hotel at Shimla didn't meet our expectations. That was the only inconvenience we faced.
We were all students in the group, every one enjoyed this trip completely and this wouldn't have been possible without T (Read More)ravel On Ease.
Finally, a big thanks to Mr Chander bhan Sir for making it all happen for us. Great efforts were made by him in all aspects.
Thankyou Travel on ease. Surely, you will be our travel partner for all our future trips.
GJ
Govind Jangra
10 months ago
It was a wonderful family trip to Himachal, which will always be cherished.
Mr. Shubham from Travel On Ease understood our requirements. We had both our parents who are 75 years along with us. When I told Shubham that we want a trip which should be relaxing , comfortable and still able to visit all the important sightseeing such that my parents don't get tired, so he understood it and designed a (Read More) good itinerary.
A well planned, well executed trip.
Thank you Travel On Ease.
Again, it was a memorable, awesome and fantastic trip organized by team Travel on ease.
Thank you!!
RR
Raghu Reddy • India
10 months ago
The trip to Manali and Shimla was a mixed experience. While the scenic beauty of both destinations was captivating, some aspects of the trip fell short of expectations.
Positives:
The accommodations were reasonably priced and comfortable.
Our guide-cum-driver was friendly and accommodating, which made the journey more pleasant.
Overall, while the natural beauty of the destinations made t (Read More)he trip worthwhile, the organizational aspects left much to be desired. I would recommend carefully choosing your travel agency and itinerary for a better experience.
The trip to Manali and Shimla was a mixed experience.
Negatives:
The activities offered were not worth the money spent and felt underwhelming.
Communication with the travel agents was a hassle, as they were unresponsive at crucial times.
Overall, while the natural beauty of the destinations made the trip worthwhile, the organizational aspects left much to be desired. I would recommend carefu (Read More)lly choosing your travel agency and itinerary for a better experience.
SK
Sandeep Kumar
10 months ago
Super good experience in our first trip to Himachal Huge thanks to Sujal sir you really made the trip wonderful.. Thank you so much....And special thanks to Chander bhan uncle for his 24 hours transportation services. His driver was amazing and due to snow we stuck in Solang, he can by himself with 4*4 cab to rescue us. we felt really safe we will meet you soon in the next trip.
SK
Sandeep Kumar
10 months ago
It was one of the best decisions to choose Travel on ease. Definitely recommending it.
VS
Vishwas Sharma
10 months ago
Really loved the overall experience with Travel on ease. Dharta ma’am who assisted us from day 1 was very helpful and made the best possible itinerary for us to ahead with. Post confirmation, Kewal from the onboarding team was very interactive and grounded at the same time. Post reaching to our desired destination Himachal our driver Virender( Chanderbhan ji) was just superb from day 1 until we he (Read More)aded back to Mumbai. He was more than just a driver would rather consider him an elder brother, a very good friend and a brilliant guide & a photographer. All in all liked each & everything to the core. Anyone planning for a trip domestic or international. Travel on ease is worth going ahead with.
Thank you
SP
sanket painoli
10 months ago
Very well managed with a very cordial staff
SB
SAGAR BIRARI
10 months ago
Proper communication with customer
I booked hotel in dharmshala 4 star but they provide 3 star that is the dispointing thing I not like other vise all arrangements Good
ST
Spruha Thaware • India
10 months ago
• Trip to Manali, Kasol
The good thing about the entire trip was the driver who was assigned, Chandraban ji made the trip more fun with all the stories and amazing driving skills…! He made sure that we visit all the super cool places and ate all the amazing food on our way. Best thing he was always just a call away and managed to keep us safe. Overall had an amazing experience. :)
Basic niknaks…! But manageable.
VK
vijendra kumar
10 months ago
Hi there,
We been bail 7days 6nights, we covered many places and seen beautiful scenes in this mountains,
Especially we want to thank you Touristor guide his name Sujal, we cover many places out of itinerary and Travel on ease is very big trusted organization. I will suggest to this company to my friends. Also Mr Goswami gave a amazing transportation. From starting airport pickup to dropping o (Read More)ff at airport they took beautiful care about us.
Thank you so much Travel On Ease
AR
Ajit Rathor • India
10 months ago
• Trip to Manali
I am happy for their service.
I have enjoyed my trip. I don’t have any reason
S
Shaji • India
10 months ago
• Trip to Shimla, Manali
The well planned itinerary helped us to enjoy the places. Once the trip started, Travelon Ease provided good support and guide. Experienced snow fall on the first day itself that will be cherished for ever. Travelon Ease helped us with last minute change in the itinerary, due to closure of road to solang.
Nothing specific, however, post booking communications could have been better. Could not visit Solang as the road was closed, our bad luck.
A
Ajay • India
10 months ago
• Trip to Dalhousie
Nothing
Travel management is very poor
Travelon Ease replied16 Jan, 2025
Dear Ajay,
Thank you for bringing your concerns to our attention. At Travel On Ease, we prioritize delivering seamless travel experiences, and we sincerely regret that we did not meet your ex (Read More)pectations on this occasion.
Your feedback is invaluable, as it helps us identify areas for improvement. We would love the opportunity to address your concerns and make things right. Kindly share more details about the challenges you faced so we can investigate and resolve them promptly.
Please feel free to reach out to us directly . Rest assured, we are committed to ensuring your satisfaction and enhancing our services moving forward.
Warm regards,
Travel On Ease
Thank you for bringing your concerns to our attention. At Travel On Ease, we prioritize delivering seamless travel experiences, and we sincerely regret that we did not meet your ex (Read More)pectations on this occasion.
Your feedback is invaluable, as it helps us identify areas for improvement. We would love the opportunity to address your concerns and make things right. Kindly share more details about the challenges you faced so we can investigate and resolve them promptly.
Please feel free to reach out to us directly . Rest assured, we are committed to ensuring your satisfaction and enhancing our services moving forward.
Warm regards,
Travel On Ease
KK
Kamlesh Kumar
10 months ago
First of all thanks to Travel on Ease and Neha Gagulia Ma'am who arranged our 4 days trip from Delhi to Manali. It was a great and unforgettable experience for us. The hotel accommodations was excellent with Best view and food was delicious ?. Private cab was provided to us to cover all the visiting places and Cab driver was so humble with us. Neha Gagulia Ma'am helped us every time whenever we re (Read More)quired.
I highly recommend to book through Neha Ma'am on Travel on Ease for Manali trip.
AK
Ajay Kumar Damarla • India
10 months ago
• Trip to Manali, Dalhousie, Dharamsala
Nothing to like
No proper response from travel ease. They booked worst ever hotels for us and very bad driver. We could not see any location properly in the itinerary. Driver not aware of the location. Hotel six seasons regency in Manali is worst and the staff are rude. Sahil and Neha from Travel ease are not responsive and they disconnect our calls in the middle while communicating our problems. They never give (Read More)attention to our issues. They want only money. After paying money, they don't care. I don't recommend travel ease and don't recommend holidify as well because of giving such a bad travel agency reference.
Travelon Ease replied16 Jan, 2025
Dear Ajay,
We sincerely apologize for the experience you had during your trip. This is not the standard of service we aim to provide, and we deeply regret the inconvenience caused to you. (Read More)>
We understand your concerns regarding the hotel arrangements, the driver's knowledge, and the lack of responsiveness from our team members. Please know that we are investigating this matter thoroughly and will take corrective action to ensure such issues do not occur again.
Your feedback is invaluable, and we take it seriously to improve our services. If possible, we would like to connect with you directly to better understand the situation and work on a resolution. Please feel free to reach out to us at 9816104035.
We truly regret the disappointment caused and are committed to ensuring better experiences for all our customers in the future.
Warm regards,
Adarsh
Travel On Ease
We sincerely apologize for the experience you had during your trip. This is not the standard of service we aim to provide, and we deeply regret the inconvenience caused to you.
We understand your concerns regarding the hotel arrangements, the driver's knowledge, and the lack of responsiveness from our team members. Please know that we are investigating this matter thoroughly and will take corrective action to ensure such issues do not occur again.
Your feedback is invaluable, and we take it seriously to improve our services. If possible, we would like to connect with you directly to better understand the situation and work on a resolution. Please feel free to reach out to us at 9816104035.
We truly regret the disappointment caused and are committed to ensuring better experiences for all our customers in the future.
Warm regards,
Adarsh
Travel On Ease
AS
ajay Sharma
10 months ago
I had a great experience with Travel On Ease Tour Agency for my trip to Manali and Kullu. They handled everything perfectly – from booking an amazing hotel to arranging a polite and punctual cab drive (Read More)r. The hotel was clean, cozy, and the staff was friendly. Our driver made sure we visited all the places we wanted and even suggested a few hidden spots. The whole trip felt seamless and stress-free. I’d definitely recommend them for a hassle-free travel experience!
NK
Neha Khandelwal • India
10 months ago
• Trip to Bir, Dharamsala, Mcleod Ganj, Himachal Pradesh
MY
Mazhar Yusuf • India
10 months ago
• Trip to Manali, Kasol, Kullu, Manikaran, India, Himachal Pradesh
Booked package through neetu and it was great experience travelling with travel on ease
GK
Gopal Kumar • Delhi, India
10 months ago
• Trip to Manali, Shimla
It was nice experience. Hotel services were good. Transport facility was good. Covered all places mentioned.
MS
manish sauriyal
10 months ago
Travel on Ease guided us throughout our trip starting from the customised itinerary for ZIBHI and Tirthan valley, providing us an experienced cab driver and great hotel stays at ZIBHI. I would persona (Read More)lly recommend Mr. Sujal from Travel on ease as your travel consultant to HP.
RR
Rohith Raj • India
10 months ago
• Trip to Manali, Kullu
First I would like to thank you Kamlesh and Adarsh for well organized my trip was on 13/12/2024 to 19/12/2024.
They have taken complete responsibility for Flight, Hotels and Cab service entire my tri (Read More)p to Delhi, Shimla and Manali.
Driver Ravinder Pal was excellent in driving and locations places. I took 3 star hotels with nice View points buffet breakfast and Dinner.
As they promised in itinerary completed the trip and dropped Delhi Airport. And one thing I can appreciate the response for the calls, Driver on time in it.
Thanks and Appreciate entire travel on Ease team owning my trip including flight, Hotels and private Car service.
???
Without thinking you can choose travel on ease ✈️??
SR
Sarika Rana
10 months ago
Good
QA
Queen Ashima
10 months ago
Good, we hired a taxi from Shimla to Manali...
Prices are little higher but services are nice
We have wait for 20 minutes at station
VY
Vinutha Y E • India
10 months ago
• Trip to Manali, Shimla, Dalhousie, Dharamsala, Amritsar
9 days was perfect. But on 10th day when we asked them that we want to visit wagah border for 2nd time as previous day we couldn't see from start they were not ready asked us to pay extra. My point wa (Read More)s we missed completely dalhousie because it was snowing
We asked as a compensation. But they were not ready to do that for 60km up and down together. Worst behaviour. Will you refund money for dalhousie because we dint see anything? No. Sooo much argument happened on that 10th day. Our mood was totally off. Worst worst worst. We paid extra later because they blackmailed saying they won't pay hotel bill. So they wanted us to get stuck their and miss our flight. And driver was ok in guiding... but was Always on phone. 99% of times on phone. Single hand driving. Its sooo scary. He might be expert but still need to follow rules at least some times. Worst experience by the end. I have put above.
N
Niket • Mumbai, India
10 months ago
• Trip to Manali, Shimla
Terrible Service – Avoid This Travel Agent! I strongly advise AGAINST booking with this travel agent. I found their contact through Holidify, but my experience has been TOTALLY disappointing. Please read my review and others before making any decision. Timeline of My Experience: 1. Payment Issues (12/11/2024): I made the payment on 12/11/2024 for 4-star hotels that were mutually agreed upon. Howev (Read More)er, after receiving the payment, Kewal stopped responding to my messages, as evident in our chat history. Sahil also stopped providing proper responses and ignored my queries. I had to follow up with them almost daily for over a month just to get my booking confirmation. 2. Downgraded Bookings: After a month of continuous calls and messages, I finally received confirmation, but the hotels booked were 2-star or lower—completely different from what was promised. 3. Overpriced Rates: Their rates are highly inflated, charging nearly 2.5 times the actual price. You can book the same or better accommodations at much cheaper rates elsewhere. 4. Final Recommendation: DO NOT BOOK with this travel agent. Their lack of professionalism, poor service, and overcharging make them highly unreliable. Save yourself the trouble and look for better alternatives! Terrible Service – Avoid This Travel Agent!
Travelon Ease replied16 Jan, 2025
Dear Niket,
Thank you for sharing your feedback. We deeply regret that your experience did not meet your expectations, and we would like to clarify the situation to address your concerns. (Read More)>
You initially booked an 09-day holiday covering Shimla, Manali, Dharamshala, and Dalhousie. However, during the tour, you requested to cancel Dharamshala and Dalhousie and an extended stay in Manali, which led to changes in the original itinerary. We understand the inconvenience this caused and sincerely apologize for any miscommunication that may have occurred during this time.
Regarding the hotel refunds, unfortunately, last-minute changes meant the hotels were unable to provide a full refund as per their policies. The partial refund received was used to arrange and extend your stay in Manali, ensuring you had accommodations during this unexpected change.
We acknowledge your frustration and will work towards improving how we handle such on-tour modifications to ensure clearer communication and better support in the future. Your feedback is invaluable in helping us enhance our services and avoid such situations moving forward.
If there are any additional details you’d like to discuss, please feel free to contact us directly . We sincerely hope to have the opportunity to serve you better in the future.
Warm regards,
Sujal
Travel On Ease
Thank you for sharing your feedback. We deeply regret that your experience did not meet your expectations, and we would like to clarify the situation to address your concerns.
You initially booked an 09-day holiday covering Shimla, Manali, Dharamshala, and Dalhousie. However, during the tour, you requested to cancel Dharamshala and Dalhousie and an extended stay in Manali, which led to changes in the original itinerary. We understand the inconvenience this caused and sincerely apologize for any miscommunication that may have occurred during this time.
Regarding the hotel refunds, unfortunately, last-minute changes meant the hotels were unable to provide a full refund as per their policies. The partial refund received was used to arrange and extend your stay in Manali, ensuring you had accommodations during this unexpected change.
We acknowledge your frustration and will work towards improving how we handle such on-tour modifications to ensure clearer communication and better support in the future. Your feedback is invaluable in helping us enhance our services and avoid such situations moving forward.
If there are any additional details you’d like to discuss, please feel free to contact us directly . We sincerely hope to have the opportunity to serve you better in the future.
Warm regards,
Sujal
Travel On Ease
AD
Arpit Dwivedi • Mumbai, India
10 months ago
• Trip to Spiti
Not like but only thing they have is transport guy attending the calls that's it.
It's a spam guys, please do not book from this. They can cut the nights automatically, if you stuck in some situati (Read More)ons 0 help. Person involved in was kewal, sahil.
I have booked for 7N8D from which they gave 5N,another 1N I paid from my pocket which they don't count as I got stuck in weather conditions and it's not their responsibility as per them.Also they didn't even complete the places which was requested on itinerary.
Plus they reduced one night without prior information and asking to book hotel on your own pocket as they don't care about your itinerary which you paid for.
Guy Kewal and sahil are like illiterate and non properly educated they talked like they have given money and I am begging for free services. Such unprofessional team and company.
don't fall on positive reviews trap.
Biggest mistake of my life by choosing this company. I am sure this company will close soon as they have 0 care and respect for customers.
Travelon Ease replied16 Jan, 2025
Dear Ajay,
We are truly sorry to hear about the challenges you faced during your trip, especially due to the unforeseen weather conditions. While we strive to ensure every trip goes as smooth (Read More)ly as possible, some situations, like heavy snowfall, are beyond our control and can disrupt travel plans.
Regarding the hotel refunds, we regret that the hotel could not provide a full refund under their policies. However, we used the partial refund received to arrange alternative accommodations for you at a different destination. Our primary goal was to ensure your safety and comfort despite the weather-related challenges.
We apologize if this caused any inconvenience and understand your frustration regarding the adjustments to the itinerary and other arrangements. Your feedback about our team and services is being taken seriously, and we are working to improve communication and support during such situations.
Please know that we value your feedback and are committed to learning from this to provide a better experience for all our customers in the future. If there’s anything further you’d like to discuss, feel free to reach out to us directly
Thank you for sharing your experience, and we hope to have the opportunity to regain your trust.
Warm regards,
Adarsh
Travel On Ease
We are truly sorry to hear about the challenges you faced during your trip, especially due to the unforeseen weather conditions. While we strive to ensure every trip goes as smooth (Read More)ly as possible, some situations, like heavy snowfall, are beyond our control and can disrupt travel plans.
Regarding the hotel refunds, we regret that the hotel could not provide a full refund under their policies. However, we used the partial refund received to arrange alternative accommodations for you at a different destination. Our primary goal was to ensure your safety and comfort despite the weather-related challenges.
We apologize if this caused any inconvenience and understand your frustration regarding the adjustments to the itinerary and other arrangements. Your feedback about our team and services is being taken seriously, and we are working to improve communication and support during such situations.
Please know that we value your feedback and are committed to learning from this to provide a better experience for all our customers in the future. If there’s anything further you’d like to discuss, feel free to reach out to us directly
Thank you for sharing your experience, and we hope to have the opportunity to regain your trust.
Warm regards,
Adarsh
Travel On Ease
S
Sunil • Mumbai, India
11 months ago
• Trip to Himachal Pradesh
MM
Maryanne Mendonca • Mumbai, Maharashtra, India
a year ago
• Trip to Amritsar, Dalhousie, Dharamsala, Manali, Shimla
The polite behaviour of our agent.
About Travelon Ease
TravelOnEase is an Indian online travel company founded in 2017. the company provides online travel services including Flight tickets, Visa, Domestic and International holiday packages, hotel Reservations, and Rail(IRCTC) and Bus tickets. We are Offering Tailor-Made Holiday Packages exactly the way you want. It is registered from Govt. of Himachal. We have a team of professionals who has experience and complete knowledge of of tourism in India. We have established a strong network of travel agents, franchises, transporters and hoteliers to make hassle free arrangements for its customers We are consistently involved in providing easy and reliable travel solutions and travel services. We always focused on customer satisfaction and security.
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Address
Kamla Niwas, Kangana Dhar, BCS, Phase 3, New Shimla, Shimla, Himachal Pradesh 171009, Shimla, 171009, India
Destinations Covered
Maldives Thailand Himachal Pradesh Jammu and Kashmir Uttarakhand Dubai Kerala Maharashtra Tamil NaduServices Offered
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa,
