Suleiman Travels
Travel agency in Srinagar
Joined Holidify in January, 2023
451 users connected by Holidify
Suleiman Travels Reviews
• Trip to Srinagar, Gulmarg, Pahalgam
Kashmir visit was very much thrilling through Suleman Travels ?
Every day program was fun-filled as per the original communication. Driver was very nice person,perfect gentleman, and very sincere wit (Read More)h punctuality.Tawheeda madam was very kin to our travel from the beginning to end. We enjoyed very much with comfortable stay and sumptuous food ❤️ I would certainly recommend others to visit Kashmir with Suleman Travels for full satisfaction.
• Trip to Srinagar, Amarnath
Excellent. Thanks to Suleiman Travels for good cooperation. Specially thanks to Umaisa madam for her special attention to our Kashmir tour.
• Trip to Amarnath, Sonamarg, Srinagar, Gulmarg, Pahalgam
My name is Sravan Kumar, and I recently booked an Amarnath trip with your agency, represented by Sajid and Tawhweda Altaf. I am writing to express my deep disappointment and dissatisfaction with the s (Read More)ervices provided during the trip.
Initially, the trip was promised to include accommodation at a 3-star hotel with AC facilities, and we had specifically requested a 12-seater bus with a knowledgeable guide. However, upon arriving at Jammu airport, I was shocked to find the bus in a dismal condition, and the driver seemed unfamiliar with the route and itinerary. This lack of professionalism and cooperation from the driver only heightened our concerns and made the journey uncomfortable.
When we finally reached the hotel, it was disheartening to discover that it was a one-star property without proper lift facilities and non-AC rooms. This was completely contrary to the agreement we had made, and I was stunned to learn that AC rooms would not be provided as initially promised. Despite raising my concerns with your travel representative, the response I received was unresponsive, and I was left with no choice but to personally search for alternative hotels nearby. It was truly disheartening to experience such a breach of trust.
Furthermore, I must highlight that the travel agent provided misleading information about the darshan process at Amarnath, leading to confusion and frustration during the pilgrimage.
Overall, the entire experience with Suleiman Travels was far from satisfactory, and I feel let down by the services provided. As a customer, I believe that transparency, honesty, and adherence to agreed-upon terms are essential qualities in the travel industry.
I am reaching out in the hope that you will take my grievances seriously and address them promptly. I kindly request a fair resolution to the issues faced during the trip and seek an explanation for the significant discrepancies between the promised and delivered services.
I hope that you value your customers' satisfaction and will take the necessary steps to rectify these issues. Your attention to this matter is highly appreciated, and I look forward to hearing from you soon.
Suleman tours & travels is very good organiser of econonomical budget tour operator for entire kashmir. We five couple from chandrapur, Maharashtra enjoyed five days & four night tour of Srinagar, gul (Read More)marg, sonmarg & amarnath tour from 19 to 23 July 2023.
Thanks to Sajjad bhai & tawheeda altaf.
I am Sravan Kumar from Hyderabad, and I had booked an Amarnath trip with Suleman Travels, represented by Sajid and Tawhweda Altaf. Initially, the trip was arranged for a 3-star hotel with AC facilitie (Read More)s, and we had booked a 12-seater bus with a knowledgeable guide. However, upon arriving at Jammu airport, I was taken aback by the condition of the bus and the driver's lack of familiarity with the route and itinerary. The driver was not cooperative, which further added to our concerns.
When we reached the hotel, we were disappointed to find that it was a one-star hotel without proper lift facilities and non-AC rooms. Upon questioning the travel representative, I was shocked to learn that they would not provide AC rooms, contrary to what was initially agreed upon. This left me in disbelief, and I had to personally search for alternative hotels nearby. Despite trying to communicate with the travel representative, they were unresponsive and insisted that we stay at the assigned hotel.
To add to the issues, the travel agent also provided misleading information about the darshan process at Amarnath. This entire experience left me feeling disappointed and dissatisfied with the services provided by Suleman Travels.
• Trip to Srinagar
Great company and people Sajid and ms Tohida . I came from Canada Toronto and did Kashmir trip with suleman travels. It is well organized company great service with budget prices. Will recommended ev (Read More)eryone to try suleman travel.
• Trip to Srinagar, Pahalgam, Gulmarg, Sonamarg
We had good holidays organised by Sulaiman travels.
Mr. Sajjad is one of the best tour and Travells you should consider while planning trip to Kashmir Valley region.
Our stay was for 5 Days and it’s was excelled.
About Suleiman Travels
We are Leading Travel Agency of Kashmir .Suleiman Travels is a family owned tour operator and travel agency located in Srinagar. We specialize in tours to Kashmir but are always expanding and enhancing our wide range of offers, as well as adding new and existing tours. We Provide Hotel Services, Cab Services, Cruise Service with Service Assurities.
Address
3rd Floor- Gousia Complex, Khayam Chowk Srinagar, Srinagar, 190001, India
Services Offered
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance,