It was a joyable tour, enjoy every moment.Tour operator Director Mr Sameer and his team was very nice by nature ,very caring,and help full .lwish tour operator s success.
I have booked four months before and My request was for gondola ride.upto last moment promised was made but invain.
l am requesting for keeping promise.
S
Sikha
• Bengaluru, India
24 Apr, 2025
• Trip to Jammu and Kashmir
The driver was really helpful.
Agency employees attitude
AG
Ankit Goyal
• Faridabad, India
01 Apr, 2025
• Trip to Srinagar, Gulmarg, Pahalgam
✅ Cab Arrived on Time – The driver was punctual every day, and transportation was smooth.
✅ Hotel Rooms Were Clean – Despite the inconvenient location, the rooms were well-maintained and staff was polite.
✅ Breakfast & Dinner Were Decent – The food quality at the hotel was good, though expensive.
✅ Sonmarg Experience – Enjoyed the snow activities like sledging and ATV rides, though they w (Read More)ere overpriced.
✅ Houseboat Stay Was Cozy – The houseboat was clean and comfortable, and the staff was friendly.
1️⃣ False Promises on Accommodation & Extra Charges
❌ We were promised 3-star accommodation, but the agency initially offered a low-end home stay (Connecting Kashmir), falsely claiming no hotels were available in Srinagar.
❌ Forced to pay ₹5,000 extra for an alternate hotel (Ambience Stay), I was left to trust the agent’s local knowledge.
❌ The hotel was in a military zone, far from the main ci (Read More)ty (12-13 km away), with no shops or market nearby.
2️⃣ Gondola Tickets Mess – Zero Assistance from the Agency
❌ For five days, I kept asking about Gulmarg Gondola tickets, and the agency assured me they were easily available.
❌ When we reached Gulmarg, we found out tickets were sold out—a complete failure in planning by the agency.
3️⃣ Terrible Coordination & Payment Issues
❌ After checking out from the hotel Day 4, the manager called us back, demanding payment, saying the travel agency had not paid.
❌ We were repeatedly asked to turn back, wasting 30 minutes, and were even threatened by owner with additional billing.
❌ When I called the agency, the owner (Sumer) simply said this was his "first time" booking this hotel and had no idea about the issue.
4️⃣ No Itinerary Guidance – Felt Like We Were on Our Own
❌ The agency provided no recommendations or advice—we were simply given a list of spots to visit without any insights knowing that I have an elder mother and 3 kids.
❌ No suggestions -- it felt like we had booked everything ourselves.
5️⃣ Hidden Charges & Poor Hospitality at the Houseboat
❌ The houseboat charged for drinking water, refusing to provide even two complimentary bottles for two rooms. This 120Rs for bottle gave me more pain than the entire 52000 trip.
❌ Dinner was below average because we were the only six guests.
Final Verdict – Avoid Shreen Tours and Travels
? Poor planning, hidden charges, no coordination, and zero responsibility—this is not how a professional travel agency should operate.
This review is not about money—I paid everyone tips (driver, hotel, houseboat staff). The real problem is the sheer mismanagement, lack of coordination, and zero accountability from Shreen Tours and Travels.
Google Ratings & Reviews
Google Rating
5.0
Based on 27 Reviews
Customer Reviews
HW
Himani Wadhwa
5 months ago
Incredible journey! The itinerary was well planned and the accommodations were top notch.
Special thanks to Sameer and the team as they went above and beyond to make our trip special and memorable.
KT
Kapil Tomar
9 months ago
Nice and comfortable stay, punctuation staff
MA
MØHAMMAD ANNAS
Edited 9 months ago
They provide best service in kashmir
SD
Sudhir Diwanji
a year ago
Very good experience . Service is best . Rates are also affordable. Timely response. I and my family is happy with service .
MD
Manish Divan
Edited a year ago
Very good arrangements by Shreen tours and very cooperative staff Zeenat madam very caring and polite, sweet spoken.
Samirji (Owner) take very good personal care and he treat us like a family.
Excelle (Read More)nt services and coordination
RP
Ramesh Patel
a year ago
Professional approach; Customer friendly; Best of the Hotels offered in given package; Regular follow up to understand and address customer difficulties, if any.
In short, you get a touch of Kashmiriy (Read More)at, we normally talk about but did not experience so far.
It was a joyable tour, enjoy every moment.Tour operator Director Mr Sameer and his team was very nice by nature ,very caring,and help full .lwish tour operator s success.
I have booked four months before and My request was for gondola ride.upto last moment promised was made but invain.
l am requesting for keeping promise.
S
Sikha
• Bengaluru, India
24 Apr, 2025
• Trip to Jammu and Kashmir
The driver was really helpful.
Agency employees attitude
AG
Ankit Goyal
• Faridabad, India
01 Apr, 2025
• Trip to Srinagar, Gulmarg, Pahalgam
✅ Cab Arrived on Time – The driver was punctual every day, and transportation was smooth.
✅ Hotel Rooms Were Clean – Despite the inconvenient location, the rooms were well-maintained and staff was polite.
✅ Breakfast & Dinner Were Decent – The food quality at the hotel was good, though expensive.
✅ Sonmarg Experience – Enjoyed the snow activities like sledging and ATV rides, though they w (Read More)ere overpriced.
✅ Houseboat Stay Was Cozy – The houseboat was clean and comfortable, and the staff was friendly.
1️⃣ False Promises on Accommodation & Extra Charges
❌ We were promised 3-star accommodation, but the agency initially offered a low-end home stay (Connecting Kashmir), falsely claiming no hotels were available in Srinagar.
❌ Forced to pay ₹5,000 extra for an alternate hotel (Ambience Stay), I was left to trust the agent’s local knowledge.
❌ The hotel was in a military zone, far from the main ci (Read More)ty (12-13 km away), with no shops or market nearby.
2️⃣ Gondola Tickets Mess – Zero Assistance from the Agency
❌ For five days, I kept asking about Gulmarg Gondola tickets, and the agency assured me they were easily available.
❌ When we reached Gulmarg, we found out tickets were sold out—a complete failure in planning by the agency.
3️⃣ Terrible Coordination & Payment Issues
❌ After checking out from the hotel Day 4, the manager called us back, demanding payment, saying the travel agency had not paid.
❌ We were repeatedly asked to turn back, wasting 30 minutes, and were even threatened by owner with additional billing.
❌ When I called the agency, the owner (Sumer) simply said this was his "first time" booking this hotel and had no idea about the issue.
4️⃣ No Itinerary Guidance – Felt Like We Were on Our Own
❌ The agency provided no recommendations or advice—we were simply given a list of spots to visit without any insights knowing that I have an elder mother and 3 kids.
❌ No suggestions -- it felt like we had booked everything ourselves.
5️⃣ Hidden Charges & Poor Hospitality at the Houseboat
❌ The houseboat charged for drinking water, refusing to provide even two complimentary bottles for two rooms. This 120Rs for bottle gave me more pain than the entire 52000 trip.
❌ Dinner was below average because we were the only six guests.
Final Verdict – Avoid Shreen Tours and Travels
? Poor planning, hidden charges, no coordination, and zero responsibility—this is not how a professional travel agency should operate.
This review is not about money—I paid everyone tips (driver, hotel, houseboat staff). The real problem is the sheer mismanagement, lack of coordination, and zero accountability from Shreen Tours and Travels.
About Shreen Tour And Travels
Shreen Tour and Travels - Indian travel agency/tour operators for fulfill your complete travel requirement. Find travel in India, Shreen tour and Travels offers you various choices at little amount backed by a good service. We offer you Jammu and Kashmir Travel Packages International holidays, flight tickets, Honeymoon Package and several enormous bargains
We are members of Kashmir Tour and Trave (Read More)l Association and approved by Government of Jammu and Kashmir.
Address
Mallabagh Naseembagh Jamia, Jammu and Kashmir, 190006, India