I recently visited Rajasthan for 9 days and my experience with Rajasthan Tourism Holidays (RTH) was extremely disappointing.
Miscommunication and Unfulfilled Promises:
We were promised a full-day tour with a guide at Jaipur, but due to poor communication, the guide arrived in the afternoon, causing confusion and missed attractions. The tour manager had overbooked the itinerary, squeezing two (Read More)days' worth of activities into one. Key locations were skipped or inadequately covered.
Unprofessional Behavior:
Due to the poor service on day 1 and confusion, we decided to pay the package amount in installments, as initially agreed with the tour manager. However, while on our way to Bikaner, the tour manager unexpectedly called, stopping the vehicle and demanding that we pay the entire amount or be abandoned in the middle of our trip. This behavior was shocking, especially since we were traveling with senior citizens. After a lengthy conversation, we were forced into paying 60% of the trip amount to continue the journey.
Upon reaching Bikaner, the driver was unfamiliar with the area and refused to visit several promised sites. Many locations were not covered due to negligence.
Misleading Tour and Unfulfilled Promises:
Despite promises of a full-day guided tour at Udaipur, only part of the itinerary was covered. We were taken to maintenance sites, and key attractions were skipped or inadequately covered.
Hotel Accommodations:
The quality of hotels was inconsistent, with better accommodations for shorter stays and subpar options for longer stays.
Summary of Issues:
- The tour guide only covered government-run sites and ignored the itinerary.
- The tour manager demanded full payment under duress.
- Many promised sites were missed due to poor planning and driver negligence.
- Hotels were inconsistent in quality.
Conclusion:
Rajasthan is beautiful, but our experience with RTH was far from satisfactory. I do not recommend this agency based on their unprofessional service and failure to deliver on promises.
AG
Anil Gupta
• India
30 Sep, 2024
• Trip to Mount Abu
Well managed
NC
Neetu Chouhan
2 months ago
All over experience good
TK
Tanu Khariya
4 months ago
All experience is good
VY
vinod yadav
4 months ago
Mr himanshu our decent driver, starting from station pick up till all jaipur sightseeing done by him. She is very sincere & punctual and dedicated to work. She is very informative and also guide us ab (Read More)out how to explore city fully in a short trip. Thanks to him & best wishes for his future job.
KC
Kanha construction and Builders developer
4 months ago
One of the best tour I had, mainly because of the rajasthan tourism holiday. Proper time management and best drivers they have.
Owner is also best and manage trip really well.
Really good hospitality (Read More) that we had.
Google Ratings & Reviews
Google Rating
4.8
Based on 53 Reviews
Customer Reviews
NC
Neetu Chouhan
2 months ago
All over experience good
TK
Tanu Khariya
4 months ago
All experience is good
VY
vinod yadav
4 months ago
Mr himanshu our decent driver, starting from station pick up till all jaipur sightseeing done by him. She is very sincere & punctual and dedicated to work. She is very informative and also guide us ab (Read More)out how to explore city fully in a short trip. Thanks to him & best wishes for his future job.
KC
Kanha construction and Builders developer
4 months ago
One of the best tour I had, mainly because of the rajasthan tourism holiday. Proper time management and best drivers they have.
Owner is also best and manage trip really well.
Really good hospitality (Read More) that we had.
DE
duniya ek kitab
4 months ago
rajasthan tourism holiday family travel package were fantastic our trip from jaipur to jaisalmer was fun for all ages with a great mix of cultural experiences and entertainment
KV
Komal Verma
4 months ago
Rajasthan tourism holiday made our rajasthan vacation truly special. The well-crafted itineraries allowed us to explore jaipur udaipur, and Jaisalmer at our own pace.
A
AnkitLuxiday
5 months ago
"Had the most amazing holiday at RTH! ? The vibes were immaculate, the staff was super warm, and everything just felt effortlessly perfect. From the cozy rooms to the delish food, every moment was a t (Read More)reat. Already dreaming of my next visit! ✨"
I recently visited Rajasthan for 9 days and my experience with Rajasthan Tourism Holidays (RTH) was extremely disappointing.
Miscommunication and Unfulfilled Promises:
We were promised a full-day tour with a guide at Jaipur, but due to poor communication, the guide arrived in the afternoon, causing confusion and missed attractions. The tour manager had overbooked the itinerary, squeezing two (Read More)days' worth of activities into one. Key locations were skipped or inadequately covered.
Unprofessional Behavior:
Due to the poor service on day 1 and confusion, we decided to pay the package amount in installments, as initially agreed with the tour manager. However, while on our way to Bikaner, the tour manager unexpectedly called, stopping the vehicle and demanding that we pay the entire amount or be abandoned in the middle of our trip. This behavior was shocking, especially since we were traveling with senior citizens. After a lengthy conversation, we were forced into paying 60% of the trip amount to continue the journey.
Upon reaching Bikaner, the driver was unfamiliar with the area and refused to visit several promised sites. Many locations were not covered due to negligence.
Misleading Tour and Unfulfilled Promises:
Despite promises of a full-day guided tour at Udaipur, only part of the itinerary was covered. We were taken to maintenance sites, and key attractions were skipped or inadequately covered.
Hotel Accommodations:
The quality of hotels was inconsistent, with better accommodations for shorter stays and subpar options for longer stays.
Summary of Issues:
- The tour guide only covered government-run sites and ignored the itinerary.
- The tour manager demanded full payment under duress.
- Many promised sites were missed due to poor planning and driver negligence.
- Hotels were inconsistent in quality.
Conclusion:
Rajasthan is beautiful, but our experience with RTH was far from satisfactory. I do not recommend this agency based on their unprofessional service and failure to deliver on promises.
AG
Anil Gupta
• India
30 Sep, 2024
• Trip to Mount Abu
Well managed
About Rajasthan Tourism Holidays
Rajasthan Tourism Holidays was founded in 2008 and has now expanded as one of the leading travel companies in India. We have been at the forefront of unique tourism and are among the first companies to encourage many amazing hidden gems of the royal state. With years of experience, we have a passionate team of travel experts who continue to strive to offer unique experiences to travellers.
Address
Kamla Nehru Nagar VPFC+5GV Opp Fail Over Narayan Vihar Mode, Asarpura, Ajmer Rd, Jaipur, Rajasthan 302021, Jaipur, 302021, India