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Nature Dream Holiday

Holidify Rating

3.9 (17 ratings)

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Google Rating

4.5 (24 ratings)

Travel agency in Siliguri

Joined Holidify in March, 2023

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Nature Dream Holiday Reviews

Holidify Rating

3.9

17 Ratings & 17 Reviews

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Google Rating

4.5

Based on 24 Reviews

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4 days ago

Trip to Darjeeling

I hv never had such a horrible travel experience. The hotel rooms provided at Darjeeling are totally substandard. We had to walk a long distance every time to reach the hotels. Driver also cut short the trip without showing all the points. Even for Toy train ride we had to walk at least one km to reach the station. Unprofessional way of talking by the travel company.
Better hotels, better driver, polite communication from the travel agent are expected.

a week ago

Trip to Darjeeling, Zuluk, Pelling, Gangtok

Hotel were good and food was good Based on the place you go we cannot get food as same as our hometown They managed to provide best food as possible. Because of bad weather we had change in itinerary they tried their best to arrange us everything at the end moment
Receiving calls , communication with us could have been better

Nature Dream Holiday replied06 Jun, 2026

Thank you for your feedback. We are glad you liked the hotels and food arrangements. Despite the weather changes, our team tried their best to manage everything smoothly.

We also take your fe (Read More)edback on communication seriously and will work on improving it. Hope to serve you again soon.

a week ago

Trip to Gangtok, Darjeeling

Very bad experience

Nature Dream Holiday replied04 Jun, 2026

Dear Sir,
We are sorry to hear that you had a disappointing experience. However, we would like to clarify a few important points so that the situation is understood fairly and transparently.
(Read More)
1. Guest Count & Room Arrangement

The booking was initially confirmed for 24 guests, and accordingly, vehicles and hotel rooms were arranged in advance. We had also clearly communicated all arrangements via email to avoid any future inconvenience. However, upon arrival, the group size increased to 28 guests, including yourself. Despite hotel policies, you requested one additional room on a complimentary basis for the tour guide. As a gesture of cooperation, we still arranged one complimentary room in Gangtok along with meals.


2. Excess Luggage Issue
Your group arrived with approximately 30 trolley bags and 10 additional bags. In hill destinations like Sikkim and Darjeeling, vehicle luggage capacity is limited due to road safety regulations and police restrictions. Normally, one Innova can safely accommodate only limited luggage. Even then, we arranged larger vehicles to help manage the excess baggage. Mountain roads are steep and zig-zag, and overloading vehicles creates safety concerns for both guests and drivers.


3. Delay in Sightseeing Timings
Our team repeatedly informed and requested the group to be ready on time in the mornings so that sightseeing could be completed smoothly before traffic congestion increased. Unfortunately, the vehicles had to wait outside the hotel for nearly two hours on multiple occasions. We personally contacted you several times regarding the delays. Due to the late departures, the vehicles got stuck in heavy traffic, which affected the sightseeing schedule. This situation was beyond our control.


4. Professional Conduct & Vehicle Cleanliness
During the trip, drivers and hotel staff were repeatedly questioned regarding company pricing and operational matters, despite maintaining professional conduct throughout the tour. Additionally, snack packets and waste were left inside the vehicles. We kindly request all guests to maintain cleanliness and cooperate professionally while travelling.

We always strive to provide the best possible service to every guest and handle unexpected situations with flexibility and support. We respectfully request that reviews reflect the complete situation fairly and accurately.

Thank you for your understanding.

2 weeks ago

Trip to Gangtok, Darjeeling, West Bengal, India, Sikkim

We recently completed our Gangtok & Darjeeling family tour through Nature Dream Holiday and had a very memorable experience. The entire trip was well organized from pickup to drop. Hotels were clean and comfortable, drivers were polite and punctual, and sightseeing was properly managed. The scenic journey, especially the mountain views, MG Marg, Tsomgo Lake, and Darjeeling sightseeing were amazing (Read More). A special thanks to Miss Shelina, who managed our tour in a very smooth, professional, and proper way. She was always available on call whenever needed and handled everything efficiently. Thank you, Nature Dream Holiday team, for making our family trip safe, smooth, and enjoyable. We would definitely recommend your services to others planning a Northeast trip.

Nature Dream Holiday replied27 May, 2026

Thank you Sir for your Feedback!!!

2 months ago

Trip to Gangtok, Lachung, Lachen, Yumthang Valley

I’m writing this review based on multiple prior mountain travel experiences with different agencies, so my expectations are practical and experience-driven. Pros: • The trip allowed us to witness the beauty of North Sikkim. • Drivers were skilled, polite, and supportive throughout the journey. • Stay and food quality at Gangtok and Lachung were good and satisfactory. Cons: • Overall, (Read More) the agency did not seem serious about stay quality and guest comfort. • Communication was minimal, especially regarding travel updates, safety, and basic arrangements. • At one homestay, basic amenities like towels, coffee sachets, and extra blankets were refused. • No heater was provided at any homestay, despite the cold conditions. • No bonfire arrangement was made at any location. When requested, the agency declined, stating it was not part of the itinerary, while most agencies usually provide this as a complimentary experience. • During heavy snowfall, routes to Nathula and Tsomgo Lake were closed. We only got this update from the driver. • Even after informing the agency, there was no response or effort to suggest an alternative plan. • It felt like there was a lack of accountability and concern for the group during critical situations. Final Thoughts: • Most people plan such trips once or twice a year, investing both time and hard-earned money. • When customers book through an agency, they trust them to manage not just logistics but the overall experience. • Unfortunately, this trip lacked the expected level of service, coordination, and customer care.

2 months ago

The stay at lachen, & there no proper breakfast was there...

4 months ago

Amazing experience from start to finish! Our Gangtok–Pelling–Darjeeling trip was very well planned, with smooth communication and excellent arrangements. Everything went seamlessly, and we enjoyed every moment. Thank you Shelina and team. Highly recommended!

5 months ago

The best thing was our guide Sonam zangpo who in no time became our family. Bhutan trip was excellent only because of him

About Nature Dream Holiday

At Nature Dream Holiday, we specialize in crafting unforgettable travel experiences in some of the most breathtaking destinations in the world. Our carefully curated trips to Arunachal Pradesh, Sikkim, Darjeeling, and Bhutan promise to immerse you in the stunning beauty of the Himalayas. From the serene landscapes of Arunachal Pradesh to the vibrant culture of Bhutan, each journey is designed to provide a unique adventure that captivates the senses. Explore lush green valleys, majestic mountains, and rich traditions while enjoying personalized service and expert guidance from our dedicated team. Whether you seek tranquility, adventure, or cultural immersion, Nature Dream Holiday is here to turn your dream vacation into reality. Join us and discover the magic of these extraordinary places!

Experience Nature’s Magic. Your adventure starts here with Nature Dream.

(Read More)

Address

Hakim Para, College More, Siliguri, West Bengal 734001, Siliguri, 734001, India

Destinations Covered

Bhutan Darjeeling Arunachal Pradesh Sikkim Assam Meghalaya West Bengal

Services Offered

Flights, Hotels, Car Rental, Bus/Train, Sightseeing Tour, Travel Insurance

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