Jyoti Travels Dmc

Travel agency in Siliguri

Joined Holidify in October, 2023

48 trips booked through Holidify

Status: Currently Rejected

ACCOUNT SUSPENDED due to customer complaints

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Jyoti Travels Dmc

Holidify Rating

3.9

32 Ratings & 31 Reviews

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Google Rating

4.9

Based on 9 Reviews

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5 Star

16 Ratings

4 Star

7 Ratings

3 Star

3 Ratings

2 Star

2 Ratings

1 Star

4 Ratings

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About Jyoti Travels Dmc

We are DMC for International and Domestic Tour Package and provide affordable cost and better services

Address

Saradapally, Shiv Mnadir, Siliguri, 734011, India

Destinations covered by Jyoti Travels Dmc

Malaysia, Singapore, Thailand, Vietnam, Hong Kong, Darjeeling, Manali, Srinagar, Andaman and Nicobar Islands, Kerala, Sikkim, Bali, West Bengal, Indonesia

Services Offered by Jyoti Travels Dmc

Flights, Hotels, Car Rental, Cruise, Sightseeing Tour, Travel Insurance, Visa

Reviews for Jyoti Travels Dmc

Very Poor

Madhu K

(Written on 12 Nov, 2024)

Nothing to like. This travel agent Saurav Mishra taking full money for Thailand trip. After some days no response. His mobile phone is still active. Freely he is roaming by eating our hard earned mon (Read More)ey. His agency "Jyoti DMC" has to be blocked. His account has to be suspended.

Never opt for this travel agent.

Jasleen Kaur (Ghaziabad)

(Written on 11 Jul, 2024)

Never opt for this travel agent. We booked trip to Vietnam recently. They took money and did not make payment to local agent in Vietnam who in turn stopped our services. We were harassed and forced to (Read More) return back to India. They take money and stop responding. Won't recommend it to anyone. Please don't not go by reviews they post.

7 days

Prashant (India)

Trip to Darjeeling, Gangtok

(Written on 22 Jun, 2024)

Average tour with some issue with hotel rooms. Please make sure roomtype and airflow of rooms to avoid disappointment. Not sure what's defination of their 3 Star hotels. All hotels not 3 Star but bud (Read More)get hotels. During tour you won't get any service support except excuses.every day you will get new car and driver that might be uncomfortable.

A Memorable Trip to Darjeeling with Jyoti Travels DMC.

Jithin Krishnan H (Mumbai, India)

Trip to Darjeeling

(Written on 22 Jun, 2024)

My wife and I had an unforgettable trip to Darjeeling from February 2nd to 5th, 2023, organized by Jyoti Travels DMC. From start to finish, the experience was exceptional, thanks to the meticulous pla (Read More)nning and coordination by Ms. Anuradha.The itinerary was perfectly curated, allowing us to explore the beauty of Darjeeling while also giving us ample time to relax and enjoy the serene environment. The transportation arrangements were smooth and comfortable, making our travel hassle-free.The highlight of our trip was undoubtedly the delicious food. We were treated to a variety of local delicacies, each meal surpassing our expectations in terms of taste and quality. The dining experiences were thoughtfully arranged, adding to the overall enjoyment of our trip.Ms. Anuradha's coordination was impeccable. She was attentive, responsive, and ensured that all our needs were met throughout our stay. Her local knowledge and recommendations greatly enhanced our experience, allowing us to make the most of our time in Darjeeling.In summary, our trip to Darjeeling with Jyoti Travels DMC was a wonderful experience. We highly recommend their services, especially Ms. Anuradha's exceptional coordination, for anyone looking to explore this beautiful region. We look forward to planning our next trip with them!??❤️❤️

Awesome

AMIT DAREKAR

Trip to Darjeeling, Gangtok, Pelling, Lachung

(Written on 17 Jun, 2024)

Miss Anuradha did fantastic job.. Thank you jyoti travels for such relaxing trip

Take money and dont even pick calls

Gopinaath (Mumbai, India)

(Written on 14 May, 2024)

We have booked Thailand trip 7th - 13th May from Jyoti Travels DMC and we were interacting with Sourabh - Bangkok Safari Trip booking ... took money as part of the package and when we went there -- W (Read More)e get message from him to pay us in thai Bhat's as the agency couldn't buy tickets online and we paid them directly from the little cash we had ( as per his suggestion to carry less cash as he has taken care of all things) -- we called him couple of times and he did respond to pick the calls neither to return the calls. Till now he is not returned the money nor acknowledged to revert 20-30 calls we have made to him. What kind of professional he is ?? company should be delisted and travellers should be aware of this. I will be lodging an official FIR complaint if he doesn't return the money by today. Gopinath mohan

Jyoti Travels Dmc replied

(19 Jun, 2024)

Dear Mr. Gopinath you have taken our entire services and not paid the amount for Safari World and Marine Park and told lie that you have paid to our Thailand Team. It is still pending on our accounts. (Read More) So better before writing bad reviews let me remind you we have entire proofs of your travel records so donot blame any DMC like this after having such a great Tour. Thailand Team share us all your activity details which you completed in this Tour. So request you to donot write fake reviews if you have complain contact on mail. Best wishes for future.

Very good experience

Uday (Mumbai, India)

Trip to Darjeeling

(Written on 04 Apr, 2024)

Very good experience with jyoti travel and specially Anuradha G guide our tour very well.

Singapore trip

Anitha (Kochi, India)

Trip to Singapore, Kuala Lumpur

(Written on 03 Apr, 2024)

It was wonderful and memorable trip for us. Everything went very well and smooth. Some things can be done to make it more better, but otherwise everything was good.

Honey moon package

Brajpal (Babugarh, India)

Trip to Darjeeling, Gangtok, Kalimpong

(Written on 30 Mar, 2024)

It is info that property was shown at the time of booking was notsame in darjeeling for same agent anuradha demanding 500/-which is wrong.

Excellent work by jyoti travel dmc

DEEPAK (India)

Trip to Gangtok, Darjeeling

(Written on 29 Mar, 2024)

Excellent work by anuradha ji and sourav ji.. 100 's of instructiouns were given to them and perfectly they work on each and part and given best service ..✌️

Excellent

Amit Agarwal (Mumbai, India)

Trip to Gangtok, Pelling, Darjeeling

(Written on 16 Mar, 2024)

Well arranged, delivery as per committment. All good.

Pre trip review

Gagandeep (Mumbai, India)

Trip to Bangkok

(Written on 09 Mar, 2024)

The arrangements before trip look good. Looking forward to a great experience ahead.

Great trip to Sikkim!

Gourab Sarkar

(Written on 01 Mar, 2024)

Had a memorable and wonderful trip thanks to Ms. Anuradha Das from Jyoti DMC travels. She planned our trip very skillfully, and we were able to visit all the major attractions. Very happy to say that (Read More) our hotels, food and lodging, car etc. everything was very satisfactory. Highly recommended if you're planning a trip.

I did not the like the service

Saradindu Mondal (India)

Trip to Darjeeling, Gangtok

(Written on 20 Feb, 2024)

I did not the like the service of Jyoti Travels DMC

Jyoti Travels Dmc replied

(21 Feb, 2024)

Mr Mondal you have not taken services from us how come you said you donot like our services. Last moment you cancelled your trip and we have clearely mentioned that Last moment cancellation is non ref (Read More)undable. So donot give fake reviews else we will take legal action against you for putting fake reviews .

Booking experiance

Shyam (Mumbai, India)

Trip to Gangtok, Lachung, Darjeeling

(Written on 12 Feb, 2024)

They helped me to plan the trip and make itinerary accordingly. The detailed review will be provided after completion of trip.

AGENCY WITH A SUPPORT

Sunny (Mumbai, India)

Trip to Danang, Hanoi, Ho Chi Minh City

(Written on 30 Jan, 2024)

I came in contact with this agency from a friends reference. I must say it helped a lot in my trip. Mr. Saurav who was my agent helped me a lot to plan a cost effective trip as I am a solo traveller. (Read More)He treated me like a brother and suggested me what things to do and what not to save money and out some leisure in to things. He was in contact throughout the trip and helped us where we were stucked and that's what matters. So I will book again wherever I will go. Thanks a lot

gangtok-darjeeling

Upendra (Kolkata, India)

Trip to Darjeeling, Gangtok

(Written on 29 Jan, 2024)

Gangtok trip was average as snow fall was there. Otherwise satisfied with the travels . Thanks a lot

Sikkim tour

Santosh Pathak (Mumbai, India)

Trip to Darjeeling, Gangtok, Lachung, Shillong, Cherrapunjee

(Written on 29 Jan, 2024)

Thoda aur bhetar ho Sakta tha you can improve a little bit

Thailand tour

Rajkumar Barala (Kaithal, India)

Trip to Phuket, Krabi

(Written on 27 Jan, 2024)

Nat a well planned trip like they wasted one day in Bangkok just for 5 hour tour which could have been finished in one day. During tour not even given lunch break which is by default. Out of 04 hotel (Read More)only one hotel was meeting requirement. Driveres were not cooperating during tour

Jyoti Travels Dmc replied

(06 Feb, 2024)

Dear Mr Rajkumar before you goahead for booking your final itinerary we sent you the itinerary and it was you who selected the customized tour by your end we have sent you different itineraries but yo (Read More)u customized and created your itinerary by us. It was not our plan Sir.

How was the booking experience ?

Gopala Krishnam Raju Datla (India)

Trip to Ho Chi Minh City, Hanoi

(Written on 22 Jan, 2024)

My itinerary was planned by Saurav from Jyothi travel dmc . Overall, booking experience is great, and Suarav is very professional and patient. He patiently replied to all queries. Cost wise too seems (Read More)reasonable and he very open and honest, but no scope for discounts. I hope the prices they offered are genuine. I will write another review in client hospitality during the trip once the trip is completed

Darjeeling Visit

Sandeep Tyagi (New Delhi, India)

Trip to Darjeeling

(Written on 14 Jan, 2024)

I have booked family tour of Darjeeling from Jyoti Travels Dmc, it was an amazing experience. I would like to thank you for this experience specially Mrs Anuradha, she arranged the tour along with the (Read More) flight, the hotel is pretty good, hotel staff and cab driver is also very helpful. Overall it was an amazing journey, again thank you Mrs. Anuradha for all your efforts. Thank you Sandeep Tyagi

Gangtok darjiling

Vikas Patwa (Lucknow, India)

Trip to Gangtok

(Written on 14 Jan, 2024)

Very wonderful tour by jyoti Travelv DMC There were many beautiful moments, we enjoyed them very well.

Excellent this Jyoti travels Dmc

Amit Kumar Bangal (Kolkata, India)

Trip to Darjeeling

(Written on 09 Jan, 2024)

Anuradha das was a great manegement Very beautiful

Dubai Tour

Sohail Mohd (Sharjah, India)

Trip to Dubai

(Written on 30 Dec, 2023)

It was good experience with Jyoti travels DMC each and every moment they were scheduled properly with all the places to cover which we required and we had a pleasant experience in the entire journey.T (Read More)he entire Tour was operated and arrangment done by this DMC. Travel Expert responded quickly and also properly guided.

Excellent

Kanika (Mumbai, India)

Trip to Bangkok, Krabi, Pattaya, Phuket, Phi Phi Islands

(Written on 22 Dec, 2023)

Sourabh from Jyoti travels was very accommodative and patient. Thanks

Andaman trip

GIRISH KR (Bengaluru, India)

Trip to Havelock, Port Blair

(Written on 19 Dec, 2023)

Service was very good,especially Mr. Sourav Mitra served me very well and he has cleared all my doubts a special thanks to him Look forward to have the wonderful trip.

Related to Booking experience

Anjan Chandra (Bengaluru, India)

Trip to Alappuzha (Alleppey)

(Written on 18 Dec, 2023)

An excellent booking experience while booking a trip to Kerala Thank you Sourav

Detailed.. specific... honest.

Jyoti Bhowmick (India)

Trip to Kerala, Kochi (Cochin), Munnar, Thekkady, Alappuzha (Alleppey)

(Written on 16 Dec, 2023)

Excellent dealing with supportive staffs.. processing of holiday planning is on time..

Andaman

Karun (Hyderabad, India)

Trip to Havelock island, Port Blair

(Written on 16 Dec, 2023)

It was great experience to connect with Sourav from Jyoti Travel DMC , he is so patient , helpful clearing all doubts and made the best itinerary possible

Pathetic service

Mahima Mishra (New Delhi, India)

Trip to Kerala

(Written on 15 Dec, 2023)

First of all Mr.Saurabh the Owner of the company doesn't have sense to speak to a girl he was shouting on me over the call and was not ready to listen about any of my issue , and also I never got any (Read More)upgrade and I got room without A/C and he is lying also hotel staff was also saying the same about Saurabh and the dinner which Saurabh was talking about was offered directly to me by the front office Manager and not with the reference of Saurabh because hotel staff was pissed off with the behaviour of Saurabh and stop picking up the call of Saurabh and Saurabh was the one who was calling me throughout my trip . I will never ever recommend his agency to anyone. Thanks

Jyoti Travels Dmc replied

(16 Dec, 2023)

Mam We have provided our best services which we could we gave you complementary dinner for 5 members and also we gave you upgraded rooms in Thekkady which is Rs.20000/- per day charge still if we coul (Read More)dnot make you happy then I believe that you must explore the tours by booking online Hotels from web portals. We have provided you Sterlling Thekkady Premium rooms still we cant make you happy. Entire Tour we arranged in a proper way well managed still we could not make you happy. Then you suggest us what type of service you expect in a package with minimum budget Tour.

Kerala trip review.

Ninad Sonawane (Nashik, India)

Trip to Alappuzha (Alleppey), Kovalam, Munnar

(Written on 15 Dec, 2023)

As tripcrafters outsource trvaelling to some other company, there were a few instances with itinerary. Some mentioned places when we booked the trip were not shown by the driver. A couple of hotels w (Read More)e stayed were good rather amazing. But there was a confusion with type of room booked and as there is no internet at some places it gets a bit difficult to get in touch with the agent.

Recent Google Reviews for Jyoti Travels Dmc

Buchi Barman

(Written 7 months ago)

Thanks the Jyoti travels DMC for our first great trip to Darjeeling and Gangtok. Professional skills of Anuradha Das was great in finalizing the deal. Her honest promise to provide good driver, car an (Read More)d guidance was just fabulous too. I would surely recommend Jyoti travels DMC to my friends & wish to travel more with this Agency in future.

Somnath Dutta

(Written 7 months ago)

We booked a trip to Dubai with Jyoti Travels DMC in an affordable budget with good services and also support team was very quick responded. In one word the entire tour was well managed. So I will reco (Read More)mmend this DMC to all.

Jyoti Bhoumick

(Written 7 months ago)

Good and budget friendly travels.. punctuality and responding is applicable.. suggested for others.. Thank you Sourav and our cab driver Rahul who managed and arranged the whole trip smoothly.. Thank (Read More)you ?

puja Das

(Written 7 months ago)

I have recently been on the Dubai tour and our tour managers were Mr. Kinjol and Ms Nazia Akhter. This is my first tour through Jyoti Travels DMC, and I was impressed with the service, value for money (Read More), comfort, and everything you provided right from the beginning till the end. I would like to take this opportunity to THANK everyone at Jyoti Travels DMC who made this tour successful and comfortable for myself and my family.

JP SUPERMARKET

(Written 7 months ago)

Planned a Tour from Jyoti Travels DMC for Kerala. We were group of 18 members. The entire Tour was operated nicely and arrangment done by this DMC was very groomed. Hotels, Tours everything was arrang (Read More)ed properly. I recommend this Travels to all for the services.

vikas patwa

(Written 6 months ago)

Awesome tour from Jyoti travel DMC Special thanks for giving such a good plan for Anuradha ma'am. Travelled darjiling and gangtok.

palash Roy

(Written 7 months ago)

I am so glad to JYOTI TRAVELS DMC , I had passed a great moments in last 07/12/2023 to 11/12/2023 Malaysia n Singapore tours Sourav n his team so helpful our travels successfull without any trouble, (Read More)thanks again to JT DMC

Ramya Sree Thota

(Written 7 months ago)

It was good experience with jyothi dmc travels each and every moment they were scheduled properly with all the places to cover which we required and we had a pleasant experience in the entire journey (Read More)and the sea walk was like awesome.Thank you soarav for the help and detail of the journey and to make us for a good memories