Breezy Travels
Travel agency in Srinagar
Joined Holidify in June, 2021
2915 users connected by Holidify
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Holidify Ratings & Reviews
Gulmarg was best and hotel was also good sonamarg is also beautiful
House boat was not what they actually showed. No privacy was there in houseboat. Shrinagar hotel was not good water was cold and when we asked for cold water they did not provide it and said pipe line got broke
They do not live upto their promise.
False promises and rude behaviour. They threaten you after writing a review.
When I inquired about the holiday package, I was in touch with Ms. Arooj. I received a dozen calls in a day, and I was quite impressed with the number of follow-ups, which led me to make the mistake o (Read More)f booking with Arooj instead of a Bangalore-based agent. However, after completing the payment, the experience took a negative turn. My messages and calls were no longer answered, and there was a clear lack of interest in serving the guests. I didn’t receive the hotel confirmation until one day before the trip started, and even then, I had to track down Ms. Nahida by calling the number listed on Google. She eventually shared the itinerary and hotel confirmation, and I received the driver's details just a day before the trip.
My initial concerns about dealing with an unknown agent were unfortunately confirmed. After the advance payment, the responsiveness dropped significantly. I had booked a gondola ride and the cable car and asked Arooj to cross-check if the dates matched the itinerary, but I received no response.
Upon arrival, we were provided with an ETOIS vehicle instead of the Ertiga I had booked, for which Arooj charged me INR 7,000 more in the package. The driver mentioned there was a starting issue with the Ertiga and assured me it would be available the next day. Given the exhausting 9-hour journey, including the 5-hour flight and the additional time spent traveling to the airport and waiting, I agreed. However, the next day, the same ETOIS vehicle arrived, and the driver informed me that the Ertiga was still not repaired and that I would receive a refund.
When I informed Arooj, instead of offering an apology, she questioned why I was bringing up the issue a day later and defensively claimed that the rates for ETOIS and Ertiga were the same. Her manipulative attitude was frustrating, but since the driver, Mr. Rafiq, was genuine and made us feel safe, I decided not to demand a refund and let the issue go.
Later, we traveled to Pahalgam, which is about 90 km away and takes around 2.5 hours. To my disappointment, I discovered that ABC Valley was closed. BC Valley had been closed since July 1st, and A Valley had been closed for the past four days. When I first inquired about the trip, I had informed Arooj that I was flexible with my travel dates, either in the first or last week of August. She didn’t mention anything about the Amarnath Yatra affecting tourist spots or suggest traveling in the last week of August instead. I’m not sure if it was due to her lack of knowledge or simply because she wanted to close the sale, but I ended up traveling all the way from Bangalore only to find that ABC Valley was closed upon our arrival in Pahalgam. The agency took no responsibility and didn’t offer any alternative plan. Instead, they suggested traveling to another district, which would have cost an additional INR 4,000.
In Pahalgam, there was heightened security due to the Amarnath Yatra. I had to get out of the vehicle with my 60-year-old parents for multiple security checks, where our luggage had to be screened, causing significant delays. What I had hoped would be a pleasant trip turned into a horrific experience.
Later, at Nigeen Lake, I had booked a houseboat. The agent didn’t even inform me that I had the option of taking a complimentary one-hour ride on either Dal Lake or Nigeen Lake. I only discovered this when I arrived to check in at Nigeen Lake. When I questioned the agent about why we weren’t informed, they rudely responded that in their 11 years of experience, no other tourist had ever asked them such a question.
Vey horrible (extremely bad) behaviour ,No co-operation, show something & provide something else.
They do not co-operate once you paid the money and will never ask for your experience during & after (Read More)the tour. I will never recommend Breeze for my friends & Relatives.
Very budget friendly package. Good experience. Service was very good from the beginning. And the cab driver Amir was very helpful and supportive
• Trip to Srinagar, Gulmarg, Pahalgam
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They will not support you when you are in the middle of the tour. Mainly focused on just getting the booking and not good in customising. Don't expect any guiding from them after your booking is done (Read More)most importantly if you are a first time traveller to Kashmir.
Please check the details about hotels yourself before booking with breezy travels.
They can't even negotiate properly with the hotel accomodation changes in case of medical emergency while on travel.
About Breezy Travels
Breezy Travels Kashmir is a Travel Company located in the Heart of City Lal Chowk ,Srinagar.The company is enrolled with Jammu and Kashmir Tourism Office, We are having the professional staff who work with full dedication to meet the needs of travellers.We offer customized tours which will suit the Budget,Class and taste of the travellers.We are more than an agency; we're a team of professional (Read More)s and adventurers who strive to create the perfect travel experience for you. Our attitude and thirst to serve and explore is the key to be a Multi facetted travel agency offering everything from skiing and hiking adventures, business, honeymoon packages, group travel, historical tours, Cab services, ticket reservation...the possibilities are endless! We invite you to visit our links and check out the specials available on our various websites. If you're interested in an active vacation, we are here for exciting hiking and skiing vacations in Jammu and Kashmir Region, We deliver what we promise and we will ensure you the safe and Happy Holidays with quality services at each step.
Address
Budshah chowk lal chowk, Srinagar, 190001, India
Services Offered
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa