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ARSHIA TOURS & TRAVELS
Travel agency in Jaigaon
Joined Holidify in February, 2019
2314 users connected by Holidify
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ARSHIA TOURS & TRAVELS Reviews
• Trip to Bhutan
Approachable team. Provided transport and accommodation as promised. The food was generally good, except for one or two instances
Driver behaved unprofessionally for one day. Hotel and food in punakha were not up to the mark
• Trip to Bhutan
Received from Railway station
Very poor service. Arshia tour & travel didn't knew about immigration pass documents.. We have lost bookings amount 22000/ fraud agency. Lastly owner don't received my call. It May be misleading.
ARSHIA TOURS & TRAVELS replied15 Oct, 2025
Dear Tilak, we’re sorry to hear about your experience.
However, we would like to clarify that your hotel bookings were already confirmed and paid for in advance, so a refund was not possible. Out (Read More) of the three travellers in your group, one document was not accepted by the Bhutan Immigration Office — something beyond our control. We had already provided the list of required documents beforehand, and I was personally present with you till 9 PM, assisting you throughout the process. I also offered you an alternate travel date, which was declined.
Please note that Arshia Tours and Travels operates with complete honesty and transparency, and we regret the inconvenience caused.
However, we would like to clarify that your hotel bookings were already confirmed and paid for in advance, so a refund was not possible. Out (Read More) of the three travellers in your group, one document was not accepted by the Bhutan Immigration Office — something beyond our control. We had already provided the list of required documents beforehand, and I was personally present with you till 9 PM, assisting you throughout the process. I also offered you an alternate travel date, which was declined.
Please note that Arshia Tours and Travels operates with complete honesty and transparency, and we regret the inconvenience caused.
• Trip to Paro, Bumthang, Thimphu, Phobjikha Valley
The car, driver n guide were very good.itinery also good
We paid 45000/ extra for 4 star hotels.but in phuentsilong they gave us 3 star hotels on 1st day n last day.Accordingly to me they charged 10000 more, which is not fair.
ARSHIA TOURS & TRAVELS replied15 Oct, 2025
Dear Bipin,
Thank you for your feedback. We’re glad to know you were satisfied with the car, driver, guide, and itinerary.
Regarding the hotel concern, we would like to clarify that the init (Read More)ial itinerary shared was for 3-star properties, and the 4-star upgrade was provided as per your request, which naturally involves a higher price difference. Additionally, in Phuentsholing, there are no 4-star hotels available — only 3-star premium options — and this was clearly communicated beforehand. We appreciate your understanding and are happy you enjoyed the rest of your trip.
Thank you for your feedback. We’re glad to know you were satisfied with the car, driver, guide, and itinerary.
Regarding the hotel concern, we would like to clarify that the init (Read More)ial itinerary shared was for 3-star properties, and the 4-star upgrade was provided as per your request, which naturally involves a higher price difference. Additionally, in Phuentsholing, there are no 4-star hotels available — only 3-star premium options — and this was clearly communicated beforehand. We appreciate your understanding and are happy you enjoyed the rest of your trip.
• Trip to Bhutan
My trip was very good. We enjoyed j
• Trip to Thimphu, Paro
Tour was proper Planed, Tour Guide is very Friendly. Hotel which we stay was not so good (food is not very tasty), but hotel staff was very supportive they tried to serve good north indian food :).
while travelling to and fro from Bagdogra to phuentsholing 3 days got wasted.
• Trip to Paro, Thimphu, Bhutan
• Trip to Thimphu, Paro
Proactive planning for good customer experience
High SDF fee and different monuments visit charges
About ARSHIA TOURS & TRAVELS
Our mission is to provide the best Quality, Comfort & Satisfaction to the traveller and ensure that our partners can keep their clients Happy and Satisfied. Our creativity, consistency and reliability, combined with thousands of happy customers have made us one of the best leading tour operators specializing in tailor made holidays in “Darjeeling Sikkim Dooars Bhutan & kalimpong .
At Arshia Tours & Travels AGENCY , our team consists of some of the most seasoned and dedicated Travel and Tourism expert’s who will guide you through all stages, customizing plans to suit your individual needs and demands. With our team’s proven expertise, you are sure to appreciate our highly personalized approach that delivers and guarantees a complete experience and customer satisfaction. We blend our service with style, elegance, faith and hospitality.
(Read More)
Address
Near Gorkha Bhawan, Samaj Kalyan Sangh,., Jaigaon, 736182, India
Services Offered
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa,