# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Children aged 0-18 can enter the venue, free of charge
- The museum is PWD-friendly
- The audio guide is available in eleven languages: English, Dutch, French, German, Italian, Portuguese, Spanish, Russian, Chinese (Mandarin), Japanese, and Korean
- Handbags larger than an A4 paper size are not permitted inside the museum
- There is a free cloakroom where you can leave your bags and other valuables. However, the museum does not have facilities for storing suitcases
- **Please note:** The museum is open on New Year's Day (1 Jan 2019) from 11:00am
- As the museum has limited space to accommodate all visitors, it is highly recommended that you visit at your preferred schedule indicated on your voucher. If you come at any other time, you will not be guaranteed when and if you will be admitted