# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Child ticket: 110cm-140cm in height
- Adult ticket: 141cm and above
- Children below 110cm can enter for free
- Visitors are not allowed to feed the animals without permission from the staff
- Please strictly follow all the instructions from the zoo staff when interacting with the animals. Excessive behavior might irritate the animals
- **Please note:** For same day bookings, please allow a 3 hour processing time before redeeming your voucher at the ticket counter
- Private round trip transfers for hotels is up to 6 hours only. An overtime surcharge of THB300 per hour will apply if the service is used outside the 6-hour limit, to be paid in cash directly to the driver
- Child seats are available upon request for private transfers. The first child seat will be provided for free. Additional child seats will incur an additional cost of THB200 per seat per day. Please take note that child seats are subject to availability