# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Minimum age requirement to enter the spa: Age 6
- Maximum age requirement to enter the spa: Age 70
- Pregnant women and people with heart and other serious medical conditions are not allowed to partake in the spa's services
- All guests must accomplish a health checklist on site before their respective appointments
- **Please note:** Your appointment will be canceled if you're late for more than 20 minutes. If you're unable to make it to your appointment, please inform Klook customer support so you can reschedule. No refunds will be issued for latecomers and no-shows
-**Please note the last booking time is not applicable for the 120-minute spa service. If you want to avail of the 120-minute spa service, please book an earlier time slot**