# Confirmation:
- You will receive confirmation of your booking's availability within 1 business day. Once confirmed, we will send you the voucher via email
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Child ticket (for the Standard Private Pool, Deluxe Private Pool, and the Family Pool): Age 5-14
- Infants aged 0-4 are allowed to enter the Standard Private Pool, Deluxe Private Pool, and the Family Pool for free
- Infants aged 0-1 can enter the Deluxe Spa for free
- Minimum age for people to enter the Adult and Priest Pools: Age 15+
- Children aged 0-8 must be accompanied by a paying companion aged 16+
- All infants must wear bathing suits or disposable nappies. It's also recommended that they take a bath only in lower temperature pools to ensure that they don't get dehydrated or faint
- **All private pools require a minimum of 2 people to book**
- **Swimwear must be worn at all times while bathing in the pools. Street clothing and underwear are not permitted in the pools**
- Prolonged immersion in the hotter pools may cause dehydration and fainting
- If you have any health conditions, it's highly recommended to consult your doctor about taking a dip in hot pools before booking this ticket
- When exiting a pool, make sure to hold the hand rails to avoid slipping
- Make sure not to bring any jewelry or valuables so you can avoid misplacing, losing, or forgetting them. Polynesian Spa and Klook won't be held responsible for any damage to your property or any losses
- Smoking is not allowed in the spa. Alcohol and glassware are not permitted in the pool areas
- The spa isn't wheelchair-accessible
- If you need vegetarian options or food accommodations for any dietary restrictions/food allergies you might have, you can simply request for them on site