# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Free admission for children aged 0-3
- The access tickets are not a guided tours, only group tickets with a specific entry time and a multilingual escort that will guide you from the ticket pick up location past the first security check
- Please take into account that despite the skip-the-line access security checks or unforeseen traffic can still cause a waiting time of over an hour
- The audioguide or the audioguided visit via app is available in 10 languages: English, Spanish, French, German, Italian, Japanese, Chinese, Portuguese, Russian, and Korean
- **Please note:** for tours with the audio guide via mobile app you need to download the application in the [Apple Store](https://apps.apple.com/us/app/audioguide-pcv-tour-eiffel/id1455002686) or in [Google Play](https://play.google.com/store/apps/details?id=com.sycomore.pcvtoureiffel&hl=en) you will be given a code in the pick up agency to activate the app in your language
- **Please note:** If you opt for the audioguided tour with audioguide rental from the agency you will need to pay a deposit of EUR30 which you will receive back upon return
- **Please note:** As the activirty may take up to 3 hours, when opting for the Eiffel Tower access and river boat cruise you might be invited to do the Seine cruise before
- Languages available for comments during the cruise: French, English, Spanish, Italian, German, Portuguese, Japanese, Mandarin Chinese, Russian, Korean and comments for children in French, English, Spanish, Italian, and German