# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- The card can be topped up at any Vinaphone outlet
- All SIM cards have high speed data volume and once used up, the SIM card can still be used with slow speed data
- To check your SIM card's remaining balance, please refer to the instruction guide
- The card will be activated for you upon pick up at the airport
- Kindly indicate your pick up time and passport number upon checkout
- If your flight is delayed or canceled, please inform Klook customer service as soon as possible. The operator will reschedule your pick up time
- **Please check and be sure your SIM card has been activated before leaving the counter. The refund will not be issued in any case if you leave the counter without checking**