Hotel Information

• Standard check-in time: 14:00 hrs.
• Standard check-out time: 12:00 hrs.
• Early check-in or late check-out is subject to availability and hotel policy.
• Similar category hotel may be provided if the selected hotel is unavailable.

Visa & Travel Requirements

• Passport must be valid for at least 6 months from the date of travel.
• Visa approval is subject to UAE immigration rules.
• Guests must carry valid photo identification during tours.

Desert Safari Guidelines

• Desert safari is not recommended for pregnant women, elderly guests, or those with back or neck problems.
• Children must be accompanied by adults.
• Dune bashing may be skipped on request.

Theme Park Notes

• Theme park choice is subject to availability and operational days.
• Park rules and safety guidelines must be followed at all times.
• Height and age restrictions may apply for certain rides.

General Conditions

• No refund for unused services or missed tours.
• Prices are subject to change due to government regulations or currency fluctuation.
• Entertainment and activities may be restricted during Ramadan or government directives.

• All cancellations must be informed in writing.
• Cancellation charges will apply per person.

Cancellation Charges:

• More than 21 days before travel: Service charges will be deducted.
• 15 to 21 days before travel: 50% of the total package cost will be charged.
• 7 to 14 days before travel: 75% of the total package cost will be charged.
• Less than 7 days before travel or no-show: 100% of the package cost will be charged.

Important Notes:

• Entry tickets once issued are non-refundable and non-changeable.
• Cancellation policy may vary during peak season or special events.
• No refund will be provided for unused services or missed tours.