Here is your Terms & Conditions arranged in a clean, professional, client-friendly format:Terms & Conditions – Char Dham / Do Dham Helicopter Yatra1. Flying & Schedule

• Flying time is subject to weather conditions, permissions, and technical factors.
• Dham sequence and departure timings may change.
• NSOP flights: Final timing will be shared one day prior.
• Up to 2 hours waiting time at helipads may occur.

2. Body Weight Policy

• Maximum 6 passengers per helicopter (total weight limit: 445 kg).
• Above 75 kg → ₹2,500 per kg extra (payable at Dehradun).
• Incorrect weight declaration → ₹3,000 per kg or de-boarding without refund.
• If total weight exceeds 450 kg → ₹1,25,000 + GST penalty (subject to approval).

3. Luggage Policy

• Only 1 small soft bag (max 3 kg per passenger) allowed.
• No hard luggage permitted.

4. Pickup & Transfers

• Group of 6 passengers → 1 vehicle provided.
• Passengers may be shifted between helicopters for weight balance.

5. Weather & Force Majeure

• Flights depend on:
  • Weather conditions
  • ATC / DGCA permissions
  • VVIP movement / NOTAM
  • Technical issues / crew availability
• Strongly advised to keep 1 buffer day.
• In case of backlog or bad weather:
  • Trip may be rescheduled / modified / cancelled
  • Do Dham Same Day → 15% deduction if cancelled due to weather

6. Kedarnath Shuttle (If Applicable)

• Operated by IRCTC → delays possible
• No priority for charter passengers
• Passengers may be split across flights

7. Infant Policy

• Below 2 years: Free (ID required)

8. Booking & Payment

• 50% advance at booking
• Balance payment 30 days before departure
• Full payment required before flying

9. Rescheduling Policy

• 30+ days prior → 25% charges
• Less than 30 days → treated as fresh booking

10. Cancellation Policy

• 30+ days before → 40% charges
• 0–30 days → No refund
• If cancelled from Dehradun → 15% deduction

11. No Show Policy

• Failure to report on time → No refund

12. Refund Policy

• No refund for:
  • Unutilized services
  • Government restrictions / emergencies
• Partial completion:
  • 1 Dham completed → approx ₹10,000 credit note
• Refunds processed after 30 working days (post season)

13. Medical Conditions

• Must be declared in advance
• Company may deny boarding if not disclosed

14. Additional Costs (Not Included)

• Donations, tips
• Pony / palki / porter charges
• Extra night stays / transfers
• Special poojas

15. Emergency & Safety

• Company decisions are final for evacuation & safety
• Unauthorized arrangements → no reimbursement
• Safety is top priority; flights may be delayed/cancelled

16. Credit Note Policy

• Issued in case of cancellation due to emergency
• Transferable to friends/family
• Price difference applicable at redemption

17. Important Guidelines

• Mandatory ID: Aadhar / Passport
• Mobile network: Airtel / Jio / BSNL available
• VIP Darshan → priority entry only (not exclusive)
• No last-minute itinerary changes

18. Passenger Conduct

• Company can cancel booking without refund for:
  • Misbehavior / intoxication
  • Medical unfitness
  • Safety concerns

19. Regulatory & Permissions

• Flights depend on approvals from:
  • DGCA / ATC / State Govt
• Capacity reduction → extra cost shared by passengers

20. Legal Jurisdiction

• All disputes subject to Haryana jurisdiction