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W Boston

Admiral's Hill (5 kms from Chelsea River )

Ranked 15 out of 22 luxury hotels in boston

(393 reviews)

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About W Boston

Hotel W Boston, located in the vibrant area of Chelsea, offers a range of amenities including a restaurant, a bar, a fitness center, and more. The modern rooms and spacious bathrooms provide a comfortable stay. The staff is friendly and accommodating, making guests feel welcome. While the lobby turns into a club at night which can be loud, the positives of the hotel, such as the location and updated rooms, outweigh this inconvenience. Hotel W Boston offers great value for the price and is a popular choice in the area.

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All Facilities for W Boston

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Accessibility Toilet with grab rails.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Breakfast in the room, Room service, Restaurant, Bar.
Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi.
Cleaning services Dry cleaning, Daily housekeeping.
Services & Extras Key access, Key card access.
Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Tour desk, Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
General Private parking, Paid WiFi, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Entertainment and family services Nightclub/DJ.
Transport Car hire.
Pool and wellness Fitness centre, Fitness.

Guest Ratings For This Property

Based on 393 Reviews
100% verified reviews





Value For Money




Guest Reviews

review category business travellers
Great stay affected by the lack of care from the W comoanh on its Boston location
The location and the staff were great at all times.
The hotel has already been worn off and it can be seen in some of its basics; towels, bed clothing and pillows. It needs capex investment.

Published on 03 Jan 2024

Daniella was amazing! Best employee they have! Everything was great!
Clean, great location and the rooms were nice and big

Published on 02 Jan 2024

family with young children
Fair. Wait staff seemed very unhappy to be there.
The service staff at the W lounge - in particular a female server on Saturday evening the 16th of December was off putting. We had a large party- we were told to leave - told to sit elsewhere.

Published on 18 Dec 2023

young couple
Very good
Great hotel to explore Boston!
Great location. Facilities were also great!
Maybe because of haloween celebrations, lobby was always crowded and noisy.

Published on 22 Nov 2023

review category business travellers
Always love staying in a W Hotel
Awesome place, great staff, great location
everything was great

Published on 19 Nov 2023

family with young children
Comfortable beds and wonderful staff.

Published on 19 Nov 2023

young couple
Had one drink and felt like something wasnt right
Room was nice. But had a horrible experience paid for room. And when I left told me couldnt leave without seeing front desk. Then wanted a card said it was charge for room but I paid already. Was told that first payment was gonna be put back in my account never was told what the payment was for. I was told that it was to pay for the room but the room was already paid. Try to double book me. Had a drink and it was terrible. Felt terrible after drinking the beverage. My wife and I felt a certain way blacked out and felt terrible the rest of night was a disaster will never return

Published on 12 Nov 2023

young couple
Nice modern hotel in central location
Great location, nice funky modern rooms with a well stocked bar.
Had to pay a $25 per person per day "destination fee" at check-in, which would then come off dining/drinks bill. Would rather they didnt do that and then it would be our choice if we wanted to dine/drink at the hotel. We didn't like our first room as there was a constant base sound from the club opposite, but thankfully they moved us to a quieter room.

Published on 11 Nov 2023

family with young children
The property was new age and had a more trendy style than other hotels in the area. Definitely loved the non-hotel vibe of it.

Published on 31 Oct 2023

young couple
Nice and comfortable overall, covers basic needs but hotel is way overpriced for what it is.
The staff were lovely in general. They dealt with a complaint very well. The location was perfect and we overall felt safe and comfortable. Covered all basic needs. Spacious room and the mattress was decent. The TV / entertainment system in the room was good. We liked the inclusion of a clothes steamer. The bar downstairs was nice and convenient.
The rooms were not being cleaned properly at all. I was checking everyday, they were pretty much only making the beds and emptying bins. The bed cover was not nice - you could do with getting decent bedding. The lighting in the room is abysmal and the view in our room was terrible (I realise were in a city but that particular room is not worth the money youre spending). The electrical sockets in the bathroom didnt work, the hairdryer wasnt great and wasnt a fan of the shower system - the temperature and pressure seemed to be controlled by the same valve. Breakfast was very average and overpriced and the staff in there were a bit moody. A very stale, crushed chocolate croissant cost me over $6! It wouldnt have annoyed me if the croissant didnt look and taste like it had been squashed at the bottom of a kids school bag for a week. Design and quality of the room FF&E wasnt outstanding - very cheap materials. Passable and ok but again just not worth the money people are being charged.

Published on 29 Oct 2023

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