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Hotel

Vacation Lodge

Chalet Village (8 kms from Sugarlands Distilling Company)

Ranked 28 out of 46 best hotels in pigeon forge

7.8
(4242 reviews)

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All Facilities for Vacation Lodge

Category Facilities
Business facilities Fax/photocopying.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available, First aid kit available.
Room Amenities Heated pool, Air conditioning, Heating.
Food & Drink Vending machine (snacks), Outdoor furniture, Vending machine (drinks).
Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping, Laundry.
Common areas Picnic area.
Food & drink safety Physical distancing in dining areas, Breakfast takeaway containers.
Reception services Tour desk, Express check-in/check-out, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness Hot tub/Jacuzzi, Swimming pool, Outdoor pool, Spa and wellness centre, Swimming Pool, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Outdoor pool (seasonal).

Guest Ratings For This Property

7.8
Based on 4242 Reviews
100% verified reviews

Comfort

8.1

Cleanliness

8.1

Value For Money

8.2

Facilities

7.9

Reviewers Mention About Vacation Lodge

This motel received positive reviews for its affordable price, cleanliness of the rooms, and friendly staff. Guests enjoyed amenities such as the indoor pool, hot tub, and fireplaces. The complimenta (Read More)ry breakfast was also well-liked, offering a variety of options. The location was convenient, with nearby attractions and activities within walking distance. Some minor issues mentioned included a dirty wall in one room and a shared balcony. Overall, guests expressed satisfaction and planned to return in the future.

Guest Reviews

Jiudy
family with young children
5.0
Passable
Front desk told me as they were sold out the check in was after 4PM with an attitude and while I was waiting an American
Location
The front desk staff

Published on 05 Jan 2024

Wiley
family with young children
9.0
Superb
It was good, especially for it being on the cheaper end.
The location was great, facilities were clean and nice. Was definitely a great stay for the money. Our room was amazing! We stayed in the new end.
The pool being outside. Cold walk back to the room after swimming.

Published on 04 Jan 2024

Jody
family with young children
7.0
Good
A little pricey for the mediocre room. Pool and hot tub were nice. Need more options for breakfast.
Great location to activities.
Breakfast left something to be desired. No adult only swim time. Too many kids jumping in and out of the hot tub.

Published on 04 Jan 2024

Katsiaryna
family with young children
6.0
Pleasant
Pleasant
Location. Price value. Polite staff members. Bed was not bad. Functioning balcony but shared with another room
Old room that did not smell good. I hate that stale old smell of smoke. Bathroom was so old looking with scraped paint (kind of scary) and tiny but for the low price I paid it was still alright overall.

Published on 04 Jan 2024

Terri
family with young children
7.0
Good
Ok. Would not stay again
Pool
The smoking outside the room. Vending machine broken. Having to pay for ice. Having to go to office for towels

Published on 03 Jan 2024

Charlace
young couple
8.0
Very good
It was a good place with nice staff. Would definitely stay again.
Pool, hot tub, fir pit,
Room wasnt very clean

Published on 03 Jan 2024

Monica
family with young children
6.0
Pleasant
Pleasant
Needs updating. No water pressure in shower.
The breakfast was not up to par. Should have had some fruit (bananas, oranges, apples, or grapes). No yogurt, no ice for iced coffee (I had to go downstairs for ice and pay for it!) I don't eat cereal, or creamed sausage. No variety of toast. Nothing healthy at all

Published on 02 Jan 2024

Linda
young couple
5.0
Passable
Okay to stay here, but may not be back again.
Bed was fairly comfortable; and location was good.
lighting in the bathroom area is HORRIBLE - this needs to be updated -- too many shadows when trying to apply any type of make-up; corners need to be cleaned - I saw too much dirt in the corners behind doors; one of the ladies at the front desk was rather rude when we checked in - I asked about possibility of having to leave a day early, and her response was rude rather than being polite about it.

Published on 02 Jan 2024

David
young couple
2.0
Very poor
A day short
Breakfast was nice.
Room was not clean. Floors were dirty. Walls were marked and nasty looking. Beds were not comfortable and had stains on the sheets. Shower curtain was moldy. Refrigerator froze our food. Coffee maker was nasty. My wife developed back pain and we checked out a day early to go home. Never be back.

Published on 02 Jan 2024

Rodolfo
family with young children
8.0
Very good
Very good
Staffs were so friendly and accommodating.
Facilities shows old for its age. Needs some remodeling for most areas.

Published on 02 Jan 2024

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