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About The Lumen
Located in the Highland Park neighborhood, right opposite to Southern Methodist University, The lumen is a boutique hotel that boasts outstanding services. It provides pet-friendly accommodations and (Read More) amenities like a 24-hour gym, an outdoor pool, and a seasonal rooftop lounge. Its fine-dining restaurant serves modern American cuisine with terrace and pool-side seating as well. It features aesthetically pleasing interiors that makes it a perfect choice for a contemporary experience.
Please note the room type and bed type will be allocated upon check-in. It might be a higher room category but is subject to availability upon arrival.
Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room has air conditioning, heating and a flat-screen TV. The unit has 2 beds.
The spacious double room features air conditioning, heating, as well as a private bathroom boasting a shower and a hairdryer. This double room provides a flat-screen TV. The unit has 1 bed.
For the cost per night the towels, bed and ambiance were not as expected. Noice from pool area too late in the night. Outdated decor and carpets dirty.
Published on 02 Nov 2023
James
young couple
3.0
Poor
Meh....convenient location, but very dated rooms that need some serious attention.
The location is nice if your kid goes to SMU.
The "suite" that I paid for had wet carpet the entire stay and resembled a Soviet era prison. This place needs some serious work.
Published on 02 Nov 2023
Brie
young couple
6.0
Pleasant
Pleasant
It is run down, Ive stayed in other rooms that were more kept up. It is an updated old hotel and the room we stayed in felt old and not very kept up. It needed some more renovations. In the past Ive stayed in rooms that were more in keeping with th Kimpton brand, the company that used to own it.
Published on 05 Oct 2023
Rose
young couple
6.0
Pleasant
Moderately comfortable, didnt meet the expectations considering the cost.
The location was good, but difficult to get directly to. The design of the hotel was very calming.
The signage and directions in the halls is VERY poor. I lost count how many times I couldnt find our room. The staff is very young and poorly trained. Basic things at check in, like remembering to give me a card key or where to find the elevators seemed to elude them. When requesting to speak to a higher up, the blank stare response was all the answer received.
Published on 31 Jul 2023
James
solo traveller
10.0
Exceptional
Great service
Everything
N/A
Published on 26 Jul 2023
Sharron
solo traveller
8.0
Very good
Very good
great location near SMU campus
hard to park
Published on 15 Jul 2023
W.
review category business travellers
6.0
Pleasant
Dallas is very hot and humid during the summer, and this hotel makes it uncomfortable to use the A/C
Across the street from SMU. Friendly staff. Small hotel vibe.
The A/C unit in my room had only one fixed vent that is directly above the bed. When the A/C is running, very cold air blows directly into your face while you lie in bed. You can either turn the unit off or cover your head in the blankets. Also, my room must have been in the smoking section as I could smell the odor of tobacco smoke while I stayed. The smoke smell was especially pungent in the corridor outside of my room. I was there only one night, otherwise, I would have asked for another room. I checked out at sunrise just to get out.
Published on 27 Jun 2023
Sacha
solo traveller
10.0
Exceptional
Exceptional
right across the road from SMU
pancakes on menu werent available
Published on 31 May 2023
John
solo traveller
5.0
Passable
Average
Air conditioning was like a train running through ur room
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