Note, as Booking shows the negatives before the positives, please also read the positives below as the hotel is great, I'm just trying to share some useful feedback!
Not specific only to this amazing hotel, but some pet peeves I have with most modern design hotels:
1) glass bathroom doors that you can't close properly, I like my privacy
2) showers have no doors: when you shower, even carefully, water splashes everywhere and you have to mop it up if you want to use the rest of the bathroom safely
3) the higher-end the hotel is, the more unintuitive the light switch location is: at Syn it took me a good 5 minutes to turn all of the lights off at night, and I finally managed via the master switch, but there's a catch: if you switch the master light off, then the bathroom dimming light is also switched off, so at night you only have the bathroom night light
Last thing and the only one specific to this hotel's check-in process that could be improved as compared to the other hotels I've stayed at: even though I had pre-paid my booking via Booking.com I was asked to provide a credit card as a guarantee in case of damages, this is standard practice, but instead of blocking and releasing the amount from my card I was asked to write my credit card number down and expiration date on a piece of paper which is highly risky and accessible by anyone who has access to the front desk. Without the CVV this shouldn't be super risky, but hadn't I had a virtual disposable credit card to provide, I would have been very nervous about giving out my card details like that.
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