SpringHill Suites by Marriott Indianapolis Keystone, Indianapolis

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All Facilities for SpringHill Suites by Marriott Indianapolis Keystone

Category	Facilities
Services	Internet services, WiFi, Free WiFi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays.
Miscellaneous	Family rooms, Non-smoking rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed.
Food & drink safety	Physical distancing in dining areas.
General	Free parking, Parking, Private parking, WiFi available in all areas, Parking on site.
Room Amenities	Air conditioning.
Pool and wellness	Swimming Pool, Fitness centre, Outdoor pool, Outdoor pool (all year), Swimming pool.

Guest Ratings For This Property

9.3

Based on 402 Reviews

100% verified reviews

Comfort

9.6

Cleanliness

9.5

Value For Money

9.2

Facilities

9.4

Reviewers Mention About SpringHill Suites by Marriott Indianapolis Keystone

The SpringHill Suites by Marriott Indianapolis Keystone is praised for being dog-friendly with helpful and friendly staff. The rooms are comfortable, clean, and well-designed, with unique furniture p (Read More)ieces. The hotel offers great value for money compared to other options in the area, with welcoming and friendly staff. Guests recommend this hotel for its convenient location and positive experience.

Guest Reviews

Ward

young couple

8.0

Very good

Great location. Very clean.

The bed was horrible. Way, way too soft. Our backs really hurt each morning.

Published on 04 Jan 2024

Mary

group

9.0

Superb

Overall good experience but very pricey for a short notice reservation.

Rooms were clean and spacious.

Room could have been designed so the television was in the middle for everyone to enjoy. Breakfast was not appealing.

Published on 30 Dec 2023

John

family with young children

9.0

Superb

Very nice and comfortable hotel with a friendly staff.

The design and layout of the lobby and rooms and the tasty breakfast.

Lack of an on-site restaurant and bar.

Published on 26 Dec 2023

Deidre

family with young children

10.0

Exceptional

We had a good time went for my birthday weekend

Nice and clean pool was nice and warm

Published on 10 Dec 2023

Glenn

group

6.0

Pleasant

Could have been much better if they did what they had promised to do

New. Clean. Location

Asked for no feathers in room prior to arrival. Confirm to check in. And of course, when I got to the room, they were feathers pillows. So frustrating. Also, hotel is completely empty, but they felt compelled to put me right next to the elevator, so could not sleep with that thing going up and down

Published on 05 Dec 2023

Flora

young couple

7.0

Good

Not Awesome, Not Horrible.

Good location, new facility with lots of parking, big TV in the room, large space.

The rooms are laid out weird. The TV, while large, is in the middle of the bed and couch, facing the room divider. Not a good view from anywhere in the room. The door has a foggy glass front that puts a lot of light on the bed if anyone is in there. No phone hook ups on both sides of the bed, I had an empty shampoo bottle, that I didn't find until I was already in the shower and wet, so had to use body wash on my hair. Pillows had all the stuffing slide to one side and the other was empty, it was weird. I guess they let dogs in because cujo went full blown attack mode at me in the hallway in front of the elevators, barking super loud at 8am. I was saved by the owners pulling him back with the leash. Breakfast is free but sparse. The only hot items was scrambled eggs and sausage. You could make yourself a waffle though. We went next door to Big Bear Biscuits, they were amazing! The Springhill Suite lobby is closed, so after trying to get in, we had to go around the building to the other entrance. Just a lot of instances that while small, added up to a not great experience.

(Read More)

Published on 28 Nov 2023

Angelica

family with young children

9.0

Superb

Great!

Cleanliness

Nothing

Published on 04 Nov 2023

Mallory

young couple

8.0

Very good

It served its purpose.

The bathroom was really nice! Staff extremely friendly. Location great!

The linens. I was very disappointed at how the linens were. Especially for the price I paid and it being a suite. I expected better quality. The texture and lint balls were not comfortable.

Published on 30 Oct 2023

Dolores

family with young children

9.0

Superb

The hotel is lovely and the room really comfortable. The beds are like sleeping on clouds. This was perhaps the best room we had while being in the States. Shame the weather was not good as I really wanted to take a walk about the lake.

I would have given a 10 if it were not for the rude receptionist who was busy taking a private call and could not be bothered to answer me about an umbrella which they did not have. Plus, while the breakfast was nice as well as staff, I can't believe in a Marriot you get paper plates and even worse PLASTIC cutlery for cutlery.

Published on 21 Oct 2023

Broom

family with young children

10.0

Exceptional

Rest and relaxation spring Hill was a very comfortable, friendly atmosphere

I enjoy the whole atmosphere of t the money as soon as the hotel and the people all laugh talk happy stuff kids were there on sports it's always good to see happy kids and doing things to boost their future... All the front desk worker greeted you with a smile the the engineer guy simios nice guy and took care of him business and smiling every time I seen him overall I had a very relaxing content stay

I hate it. The location too many roundabouts where I come from. They don't have them and I kept getting lost at the lost after loss

Published on 12 Oct 2023