Sheraton Grand Chicago Riverwalk, Chicago, Usa

About Sheraton Grand Chicago Riverwalk

The Sheraton Grand Chicago Riverwalk is a beautiful and grand hotel located in downtown Chicago. With its excellent location, guests can enjoy stunning views of the pleasure boats on the canal and th (Read More)e downtown area. The hotel offers a wide range of amenities including a spa, indoor swimming pool, fitness center, and business center. The staff is friendly and welcoming, providing exceptional service to make guests feel at home. The rooms are spacious and equipped with standard amenities. The hotel is situated along the riverwalk, offering a great space for walking and enjoying the water. Overall, it is a fantastic choice for both vacationers and business travelers visiting Chicago.

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Room Types Available

Traditional Double Room

Max 4 Adults

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Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Traditional King Room

Max 3 Adults

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The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Club Double Room with City View - High Floor

Max 4 Adults

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Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a wardrobe as well as city views. The unit has 1 bed.

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Sheraton Grand Chicago Riverwalk is featured in

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Guest Ratings For This Property

7.8

Based on 985 Reviews

100% verified reviews

Comfort

8.45

Cleanliness

8.25

Value For Money

7.14

Facilities

8.02

Guest Reviews

Monica

family with young children

7.0

Good

The location and the hotel in general

Since I checked in we had a problem with the room number, the manager was supposed to call me they never did, when we arrived to the room we found a dirty sock belong to the people who stayed in the room before us, we requested every day housekeeping and let them know make sure you vacuum and change the shits every day they only did one day the housekeeping, the way we requested the rest of the stay we had problems with the housekeeping and the managers never tried to contact us even by phone or email even one day I had to do the beds my self because even after we talked with the front desk people,.the person was nice and helpful, he say he would ask them to go and make the beds for us when we leave the room about for 5.hours and nobody made the beds,so I just went to front desk and explained everything and told them just give the shits and I'll do it myself he told me we should send the pictures of the issue and explain them the problem to this email and they will contact you and give you a recompense for the inconvenience, and I did but never receive an answer so disappointed with the way the they treat us in front a situation.like that.

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Published on 03 Jan 2024

Jephthat

with friends

2.0

Very poor

If looks can be deceiving with the hotel, the Sheraton wins hands down

The location is superb. The Sheraton itself is legendary

The room did not match what the description said. I had to wait two and a half hours to check in. The room wasn't clean. The hotel wasn't clean. The staff wasn't very helpful. There was no light over the dinner table. It was just horrible. It was just really uncomfortable. I would never book here again and for the amount of money that I've spent it was just horrible. There was no kitchen at it and the wrong pacifically said it was and then when I called the hotel the young lady told me that in this Pacific room it was. It was the only reason why upgraded and it wasn't. How disappointed was I oh my god but there was a manager on staff Rene he is pretty much the best thing this hotel got going. He was very, very helpful to try to resolve the situation, though they may promises that they didn't fulfill. He was helpful in a lot of ways and I appreciate that. But overall don't go through the house of that. I went through just book someplace else fellas. Happy New years! ... FYI the pictures that I'm sharing are pictures from my hotel room. I rent it the Illinois one large bedroom almost $800 a night and the light fixture didn't even have bulbs in it but one the bathroom. It was just a medicine. Oh it was a mess you guys.

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Published on 03 Jan 2024

William

family with young children

10.0

Exceptional

Spacious room with an excellent view.

Excellent River view

No fridge or microwave in the room.

Published on 02 Jan 2024

Renada

young couple

10.0

Exceptional

AMAZING OVERALL WILL RETURN

Everything, the front manager Moses has the BEST CUSTOMER SERVICE EVER. He was patient, polite and friendly. He was very attentive and helpful! He needs a Raise

The EXTREMELY LONG LINE AND WAIT TO CHECK IN. Came at 4:30 to check in, couldnt even get in the door it was so crowded. Left to eat came back 2hrs later still the same.

Published on 02 Jan 2024

Salguero

group

8.0

Very good

Awesome location

We loved the location

The beds were super small. The room was booked for four people and we didnt fit in the 2 beds

Published on 22 Dec 2023

Location & Nearby Places

The Loop (1.5 Km from city center)

301 East North Water Street - Show on map

15 Nearby Attractions

American Writers Museum

0.6 km

Cancer Survivors' Garden

0.7 km

Ohio Street Beach

0.7 km

Santa's Village Azoosment & Water Park

0.7 km

Museum of Broadcast Communication

0.8 km

Maggie Daley Park

0.8 km

See All Attractions

Top Facilities

Bar

Wifi

Pets allowed

Beach

Pool

Concierge service

Food

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Sheraton Grand Chicago Riverwalk

About Sheraton Grand Chicago Riverwalk

Check Room Options And Availability

Room Types Available

Sheraton Grand Chicago Riverwalk is featured in

Other Recommended Stay Options

Other Stays Nearby Sheraton Grand Chicago Riverwalk

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Guest Ratings For This Property

Guest Reviews

Monica

Good

Good

Jephthat

Very poor

If looks can be deceiving with the hotel, the Sheraton wins hands down

William

Exceptional

Spacious room with an excellent view.

Renada

Exceptional

AMAZING OVERALL WILL RETURN

Salguero

Very good

Awesome location

Nicolette

Exceptional

A beautiful hotel that is centrally located.

Alvaro

Very good

Very good

Sharon

Superb

Very nice stay,great hotel in a great location!

Jennifer

Very poor

Terribledo NOT recommend.

Dipankar

Exceptional

Excellent Location with very good customer service

Location & Nearby Places

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