My stay at this hotel was an immense letdown from the start. The lack of accessible staff was evident, and upon entering my room, I was met with cobwebs and a foul odour emanating from the mouldy bathroom, which unfortunately had a non-functional drain. The constant power cuts and voltage fluctuations made getting a decent night's sleep impossible.
The place seemed neglected, with cobwebs in the rooms and evidence of poor housekeeping, such as unswept areas. My first impression was set when I saw a train of ants constantly invading and leaving the room. And the dried-up plant, surrounded by garbage. I have attached all pictures just in case. I have enough pictures attached with the review to compare it against the pictures the property has posted.
It appears that the management is either unaware or indifferent to the state of the place, as it seemed to be operating with the bare minimum. I can't fault the staff entirely, as they appeared to be doing what they were trained to do, but their presence was scarce, and their primary focus seemed to be keeping the property minimally functional.
However, as they collect full payment of the stay on Day 1, it puts you on the back foot in wanting to change accommodation as well. Also, when the rooms say 'Sea-view', you can see some patches of the see. I imagine that is not what one has in mind when they say sea view.
I strongly advise avoiding this place if you can. To those who might be swayed by the appealing pictures online, be warned that the reality is far from the portrayal.
Additionally, the supposed Wi-Fi was practically non-functional, rendering any attempts to stay connected futile.
Overall, this hotel stay was nothing short of a disappointment; everyone in my family felt the same. I wouldn't recommend it to anyone.
(Read More)
See all hotels in Varkala
