M�venpick Hotel Ikoyi Lagos, Lagos | Photos, Reviews & Deals @Holidify

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All Facilities for Mövenpick Hotel Ikoyi Lagos

Category	Facilities
Activities	Mini golf.
Business facilities	Business centre.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Facilities for disabled guests.
Bathroom	Sauna.
Room Amenities	Air conditioning, Heating, Shallow end.
Food & Drink	Breakfast in the room, Room service, Restaurant, Bar.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Ironing service, Dry cleaning.
Common areas	Garden.
Reception services	Express check-in/check-out, Luggage storage, Concierge service, Tour desk, 24-hour front desk, Currency exchange, ATM/cash machine on site.
General	Parking on site, Free parking, Parking, Private parking, WiFi available in all areas.
Pool and wellness	Swimming Pool, Fitness centre, Swimming pool, Outdoor pool.
Transport	Car hire.
Outdoor & View	Terrace.

Guest Ratings For This Property

7.2

Based on 332 Reviews

100% verified reviews

Comfort

7.9

Cleanliness

7.8

Value For Money

7.0

Facilities

7.3

Reviewers Mention About Mövenpick Hotel Ikoyi Lagos

Guests praised the M�venpick Hotel in Ikoyi Lagos for its excellent mixologist Caesar, who made amazing cocktails. The food and drinks were also highlighted as exceptional, with great staff, a conven (Read More)ient location, and delicious breakfast. While room options are limited, the rooms are good quality and overall worth a stay. Customers were impressed with the service and vowed to return.

Guest Reviews

Promise

solo traveller

5.0

Passable

I didnt enjoy my stay

The location

The staff. I called the hotel 15 minutes before arrival to confirm the amount to pay for my reservation in my currency and they told me what Ill pay when I arrive. Getting to the checkin counter a higher rate was given to me, I complained about it and all the receptionist Eyo Bassey could say was for me to cancel my reservation and go somewhere else if I cant afford it. After waiting for a while to be attended to. She said this repeatedly. Checking out, someone different attended to me. He told me the hotel had to balance me and made me sign a document to that effect. I got confused and told him I didnt make any extra deposit while checking in as I only complained about being overcharged. Long story short the receptionist collected the document and never refunded the balance. I dont think its a coincidence the balance happens to be the difference I complained about being overcharged for when checking in. Anyways, a whole lot of confusion going on between the staff they need to be well trained on how to handle their duties.

(Read More)

Published on 28 Dec 2023

Chris

family with young children

10.0

Exceptional

The restaurant and staff are the best

Everything was spot on as it should be, maybe HD channels on TV and less power switching as the power went out a lot and wasn't a seamless switch

Published on 27 Dec 2023

Toni

young couple

1.0

Bad

Horrible stay

The buffet was good, the room was clean as expected as it is a Accor brand

On the 25 November I made a payment for my buffet as it was my wedding day, I was give 4 pos to make payment and the first 3 did not work so I was given a 4 pos only to find out the POS system took payment and the transaction was revised back, but as of today the payment is not back in my account. The reception manager told me if I don't make payment the security would not allow me out of the hotel I was so shocked of the words. The staffs kept on calling at 10pm and 12pm asking for payment as they need to close their account for the day. I had to call my uncle to make payment for me. My stay was horrible I will never go back to Movenpick hotel Ikoyi

(Read More)

Published on 04 Dec 2023

Black

review category business travellers

5.0

Passable

Over pricedlimited food for breakfast.

Just the location

Rooms are very small and breakfast menu is limited and mainly local food which is not good for foreigners. The room charges are very high and they use very high exchange rate so we end up paying more than what Booking offered us.

Published on 24 Nov 2023

Hannes

review category business travellers

6.0

Pleasant

Location was good. Staff was very friendly.

Very expensive for what you are getting. Wifi could be better.

Published on 24 Nov 2023

Shiv

review category business travellers

9.0

Superb

breakfast spread was nice

Published on 10 Nov 2023

Joshua

young couple

4.0

Disappointing

Movenpick Evaluation

The location, smiles of the staff and the Serene

The food was poorly prepared. Pounded yam and Edikaikong. That of my wife too Hamburger. Then the room was small

Published on 23 Oct 2023

Celsus

review category business travellers

6.0

Pleasant

Guess I'd appreciate less frequent knocks on the door

Breakfast.

Staff frequently know king on the door.

Published on 17 Sep 2023

Ibrahim

review category business travellers

9.0

Superb

The staff were very friendly and professional

Published on 12 Sep 2023

Stephanie

family with young children

10.0

Exceptional

Nice Hotel in great location

The hospitality was beyond exceptional and the rooms were very nice clean and neat Hotel staff was very nice and friendly as well, I would definitely recommend this hotel especially for anyone traveling from the United States just like i did that's looking for a nice place to rest up. I will definitely be returning back to this hotel indefinite.

Some of the food tasted like it had freezer burn especially the chicken in the egusi soup it tasted old but over all everything else was good.

Published on 06 Sep 2023