Ivy Hotel Emerald, Lagos | Photos, Reviews & Deals @Holidify

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All Facilities for Ivy Hotel Emerald

Category	Facilities
Activities	Tennis court, Aerobics, Billiards, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Designated smoking area, Family rooms, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Outdoor furniture, Packed lunches, BBQ facilities, Room service, Restaurant, Bar, Grocery deliveries.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access, Lockers.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Outdoor fireplace, Picnic area, Shared lounge/TV area.
Reception services	Tour desk, Express check-in/check-out, Private check-in/check-out, Concierge service, 24-hour front desk, Currency exchange, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking.
Entertainment and family services	Karaoke, Evening entertainment, Entertainment staff, Nightclub/DJ, Kids' outdoor play equipment, Board games/puzzles.
Transport	Shuttle service, Airport shuttle, Car hire, Airport shuttle (additional charge), Airport pick up, Airport drop off, Shuttle service (additional charge).
Pool and wellness	Outdoor pool (all year), Swimming pool, Outdoor pool, Pool bar, Swimming Pool, Fitness centre, Fitness.

Guest Ratings For This Property

8.1

Based on 397 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.7

Value For Money

8.2

Facilities

8.3

Reviewers Mention About Ivy Hotel Emerald

Guests enjoyed their stay at Ivy Hotel Emerald, praising the cleanliness of the rooms and the helpful staff. Some mentioned delays in food orders and limited breakfast options. Others noted small roo (Read More)m sizes, but appreciated amenities like a kitchenette and clean towels. The staff received high praise for their friendliness and professionalism, with special mentions for individual team members. Guests found the hotel to be a hidden gem with top-notch service and delicious food, making it a recommendable and affordable option.

Guest Reviews

Mr

solo traveller

9.0

Superb

Wonderful hotel in an excellent location!!!

I stay at this hotel whenever I visit Lagos and all I can do is say that it's a must for any traveller. The staff are wonderful, the internet is top class, the rooms are a great size, the bed is super comfortable, the hotel is generally clean, the room service food is good. The location is excellent, of which it's 10 mins from the airport and also very easy to get to other parts of Lagos.

Nothing, always a pleasure.

Published on 04 Jan 2024

Olushola

young couple

10.0

Exceptional

I had a wonderful stay and their staffs are so friendly

The property environment is exceptional

Quiet

Published on 03 Jan 2024

Aliyu

family with young children

7.0

Good

It's a nice place for holidays

Varieties of breakfast and more friendly staff

Quiet environment

Published on 01 Jan 2024

Ini

solo traveller

8.0

Very good

The staff were amazing and very helpful, the room was beautiful and everything worked and the food was great. A big thank you to the Lady at the reception that helped me with my boxes at 4a.m. to check out and to get into a taxi: Thank you.

The 2 reasons for not giving a 5 star rating are: 1. because there's no lift and I had to climb 2 flights of stairs to get to my room with 2 heavy boxes. The staff were amazing though - they helped me with the boxes going up. And 2: my room was great but there was a horrible stench in the toilet that wouldn't go away.....

Published on 31 Dec 2023

Cindy

family with young children

7.0

Good

Good budget hotel.

We stayed there twice. Upon arrival and departure from Lagos. The experience was the same the both times. The staff were friendly. They place was clean and safe. We used the pool. We had dinner and the food was satisfactory.

My concerns: 1. Shower leaks really bad in room 103. They need to resolve this ASAP. 2. The hotel does not own enough bath towels. We were at total of 10 and there weren't enough towels.

Published on 30 Dec 2023

Cindy

family with young children

7.0

Good

Good budget friendly hotel.

The hotel was close to the airport. It was safe and clean. The staff was friendly. They were accommodating. Allowing us to check in early. We rented a total of 5 rooms. I stated in room 103. The pool was available. The kids enjoyed that. We had a birthday celebration. I ordered a cake and it was nicely decorated and delivered on time.

My concerns: 1. Shower leaks really bad in room 103. They need to resolve this ASAP. 2. The hotel does not own enough bath towels. We were at total of 10 and there weren't enough towels.

Published on 30 Dec 2023

Subomi

solo traveller

8.0

Very good

it wasn't bad at all

Everything

No body lotion in bathroom. Intercom telephone wasn't working well

Published on 20 Dec 2023

Olabiran

solo traveller

10.0

Exceptional

The reception and restaurant feels like Xmas time. I like sitting around there. Staff are helpful and friendly.

Published on 11 Dec 2023

Ononiwu

solo traveller

8.0

Very good

Comfortable and clean hotel

The cleanliness of the hotel.

The staff were really slow in rendering service, you had to continuously call on them with numerous reminders for the most mundane of things. This alone ruined my stay, not to mention a couple of incidences like electrical faults in the room.

Published on 08 Dec 2023

Rowland

review category business travellers

9.0

Superb

The location is good and close to airport. The room is clean and the facilities are working perfectly

I was hope to get a bigger room. But I am surprised that they gave me single room even though I pay for bigger room and they charge me more than the price I got on booking.com. I did not complain because I am so tired and needed to rest plus I am checking out very early the next day.

Published on 05 Dec 2023