Meli� Serengeti Lodge Member of Meli� Collection, Serengeti National Park

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All Facilities for Meliá Serengeti Lodge Member of Meliá Collection

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Themed dinner nights, Game drives, Tour or class about local culture.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Designated smoking area, Family rooms, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Room Amenities	Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, BBQ facilities, Restaurant, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms.
Cleaning services	Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key card access.
Common areas	Picnic area, Sun terrace, Shared lounge/TV area, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
Entertainment and family services	Children's playground, Indoor play area, Kids' club, Babysitting/child services.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Swimming pool, Public Bath, Massage, Swimming Pool, Fitness centre, Beauty Services, Spa/wellness packages, Body treatments, Fitness, Facial treatments, Spa facilities, Outdoor pool, Pedicure, Manicure, Spa and wellness centre, Spa lounge/relaxation area, Fitness/spa locker rooms, Sun loungers or beach chairs.
Transport	Airport shuttle, Airport shuttle (additional charge), Airport drop off, Shuttle service (additional charge), Shuttle service, Airport pick up.
Outdoor & View	Terrace.

Guest Ratings For This Property

9.6

Based on 29 Reviews

100% verified reviews

Comfort

9.8

Cleanliness

9.9

Value For Money

8.7

Facilities

9.7

Reviewers Mention About Meliá Serengeti Lodge Member of Meliá Collection

The Meli� Serengeti Lodge is praised for its stunning setting, beautiful rooms, and attentive staff. However, some guests mention issues with language barriers and the buffet-style food service. The (Read More)hotel offers a personalized experience, with spacious rooms and a luxurious atmosphere. The infinity pool is a highlight, and the staff are friendly and accommodating. Guests appreciate the delicious meals and the chefs' ability to accommodate dietary restrictions. The security measures are also commended, making guests feel safe in the midst of the Serengeti. Overall, the hotel provides exceptional hospitality and a memorable stay.

Guest Reviews

Michael

family with young children

10.0

Exceptional

The place to stay in Serengeti to make it a once in a life experience

Superb facility in a wonderful area. Perfectly organized pick up, game drives (John was incredible in spotting all animals, even leopards and chitas). Staff is highly proactive and perfectly managed by Rocio who gives a special touch to this brilliant hotel

Maybe some additional kid friendly standard plates. Menu is very high cuisine and extraordinary for the remote area and related logistics which are managed brilliantly

Published on 29 Dec 2023

Nadir

family with young children

10.0

Exceptional

The best experience ever

The best experience ever. We have been delighted to stay at Melia Serengeti Lodge in a wonderful Suite which offers a stunning view of the Serengeti National Park and its flourishing wild. The establishment is obviously amazing, but its more than just being in the most amazing place of Serengeti. The staff is like a family which take care of you from your arrival, David L. and Fernando M. the managers provided such attention to us, we have no word strong enough to say how much we have been pleased to share those moments. The Senegalese Chef, Majid, Chacha, Dyckson, the Masai warriors, we will remember and keep beloved souvenirs of them.

(Read More)

Published on 05 Nov 2023

Harmeet

family with young children

6.0

Pleasant

We had a decent stay, but we might not come back.

Temperature controlled rooms. Beautiful relaxing view. Good polite staff, although sometimes it felt like they never got the order right, the first time. Nice clean premises.

Too far from central Serengeti and any animal activity . Food was bad. Need to change your chef. Everything tasted like Swahili flavor. Even the pasta. No cohesive menu. They served sushi and tandoori chicken in the same plate. It was a disaster. Extra for laundry was not appreciated given that everywhere else laundry was included in the night price.

Published on 21 Sep 2023

Thulane

young couple

9.0

Superb

Will definitely be coming back in a few years such an experience

beautiful place even better staff and service

nothing comes to mind

Published on 27 Mar 2023

Zlata

group

10.0

Exceptional

Great people in a great location! Thank you. We will definitely come back.

Published on 16 Mar 2022

Mohamed

family with young children

10.0

Exceptional

Memorable stay. The staff was very kind and perfect.

excellent htellerie, very clean with amazing view. all was perfect. We leaved from Asanja Africa to this hotel and we was very happy after our decision to leave the very bad asanja camp.

Excellent

Published on 02 Mar 2022

Linda

young couple

10.0

Exceptional

Top of my list, an amazing property ,

This is one of my favorite places in the world, absolutely amazing place, the views, we were greeted by 7 elephants staff was amazing our tour guid Alex was fantastic

Nothing

Published on 29 Jun 2021

Priscilla

young couple

10.0

Exceptional

The trip of our lifetime!

Everything was awesome! We stayed for 4D3N and it was totally the best travel experience we've ever had by far! The location is just perfectly in the heart of Serengeti. All staff were so incredibly friendly and kind. Covid-19 protocol was taken properly. All the meals provided during our stay were undoubtedly satisfying, each with different experience from different spots. Wifi, hot water, and everything else worked fine. Our lagoon room in our first two nights was incredibly clean and the bed was comfy. When switched to the suite room in our third night, it totally came with magnificent view. Everything were built, put, and designed with such meticulous details, the savannah view from the room was absolutely gorgeous. Cocktails were amazing. The staff surprised us with a romantic dinner in our room and it was totally splendid (kudos to Cesar, David, and the team!). To conclude, Melia has provided us the best experience of our lifetime! The game drive was amazing, we luckily managed to see part of the wildebeest migration in Serengeti. Thank you especially to David and Cesar for all of the assistance during our stay there, thank you for the surprises, and also for the balloon safari experience which was definitely making our experience there better, the airport transfer etc, and thanks to David who helped us to be in contact with Melia Zanzibar to continue our itinerary over there (Also, thanks to Elias who always kindly assisted us by providing all the information and help we need prior our arrival, and to help for rescheduling our stay etc as our flight to Seronera got canceled on the last minute). Definitely will recommend Melia to our families and colleagues, and we will definitely come back there once we go to Serengeti again!

(Read More)

The only regret is that we didnt stay longer! But we will definitely come back!

Published on 07 Jun 2021