Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel, Jacksonville

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All Facilities for Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Vending machine (snacks), Outdoor furniture, Vending machine (drinks), Restaurant, Bar.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Outdoor fireplace, Picnic area.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness	Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Fence around pool.
Transport	Accessible parking.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.7

Based on 528 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.0

Value For Money

8.7

Facilities

8.9

Reviewers Mention About Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

The Hotel Indigo Jacksonville-Deerwood Park is praised for its cleanliness and updated facilities in a quiet and safe area. The hotel is pet-friendly, with a fair pet fee, and has a pond with a walkw (Read More)ay nearby. Guests appreciated the spacious and clean rooms, as well as the courteous staff. Despite being dog-friendly, the hotel was quiet and there were plenty of food choices nearby. The location was also convenient for various activities and had ample areas to walk the dogs.

Guest Reviews

Kwajalen

solo traveller

10.0

Exceptional

Great stay, great room with awesome amenities and atmosphere.

Room was exceptionally clean.

The pets disturb others. Should really consider not allowing pets.

Published on 02 Jan 2024

Danny

young couple

3.0

Poor

We werent miserable but were not excited being in this hotel I had heard great things but it didnt meet my expectati

Mostly new

The design, layout, thought it was more open and spacious. The amenities Not at all what was expected plus no option for some food prep and or heating

Published on 27 Dec 2023

Gerri

young couple

10.0

Exceptional

We have stayed here many times

Liked that it was dog friendly

Nothing

Published on 17 Dec 2023

Jasmine

family with young children

10.0

Exceptional

My stay at this hotel was everything.

Everything was so nice from the bedroom to the bathroom and the best was very comfy.

There wasnt anything that I didnt like.

Published on 10 Dec 2023

Philip

young couple

8.0

Very good

Good hotel but could, and should, have been better.

Lovely comfy room, amazing bathroom.

Reception staff unattentive, one man playing videos on his phone (on loudspeaker) behind reception for example. Bar rarely open, could not even get a cup of coffee in the evening.

Published on 21 Nov 2023

Veronica

young couple

7.0

Good

we stayed on the fourth floor and the AC needs some work. It made this loud, rattling noise all night and it didn't stay cool.

Published on 15 Nov 2023

Balko

family with young children

5.0

Passable

The location

It took an hour to have breakfast and there were only 3 bath towels when our reservation had 2 adults and 2 teenagers

Published on 23 Oct 2023

Timothy

review category business travellers

10.0

Exceptional

Lit, very chill

Shout out to the whole staff , great people very nice and accommodating, great location chill beautiful had a great stay

Published on 19 Oct 2023

Steve

young couple

8.0

Very good

Location was ideal and safe

Woke up multiple times due to noise

Published on 28 Sep 2023

Julia

young couple

10.0

Exceptional

Our stay was amazing and we encourage travelers to go stay there and see for themselves.

We ALWAYS stay at the Indigo when traveling to Jacksonville. It is beautifully decorated and looks exceptional every time we go. The breakfast is delicious and we enjoy the view out the back when dining. It's in a beautiful location and safe for walking and convenient to restaurants and shopping. The rooms are gorgeous and it is so quiet. The staff are patient and helpful. We appreciate everyone we met and will (of course) stay there again. We love it!!

Nothing!!

Published on 20 Sep 2023