Tru By Hilton Jacksonville St Johns Town Center, Jacksonville

This property has been featured in "44 Best Hotels In Jacksonville ".

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Top Facilities

parking

wifi

bar

food

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Check Room Options And Availability

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King Room

Max 2 Adults

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The spacious air-conditioned double room features a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

King Room - Hearing Access

Max 2 Adults

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The unit offers 1 bed.

Double Room with Two Double Beds - Non-Smoking

Max 4 Adults

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This quadruple room is air-conditioned and features a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

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All Facilities for Tru By Hilton Jacksonville St Johns Town Center

Category	Facilities
Activities	Billiards.
Business facilities	Business centre.
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Bathroom	Bath or shower, Free toiletries, Hairdryer.
Room Amenities	Desk, Seating Area, Sofa bed, Air conditioning, Ironing facilities, Safety deposit box, Heating, Pants press.
Food & Drink	Refrigerator, Microwave, Tea/Coffee maker.
Safety & security	24-hour security, Smoke alarms, Fire extinguishers.
Media & Technology	Telephone, Cable channels, Radio.
Services & Extras	Wake-up service.
Common areas	Games room.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
General	Pets allowed.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Fitness centre, Fitness.
Hostel facilities	Privacy curtain.
Shops	Minimarket on site.

About This Property

Featuring 3-star accommodation, Tru By Hilton Jacksonville St Johns Town Center is situated in Jacksonville, 16 km from Jacksonville Beach Golf Club and 16 km from EverBank Field.

Guest Ratings For This Property

8.6

Based on 433 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.8

Value For Money

8.2

Facilities

8.8

Guest Reviews

Sherrod

young couple

10.0

Exceptional

we enjoyed our stay

breakfast and location was great

nothing

Published on 31 Dec 2023

Nayakarina

family with young children

10.0

Exceptional

One of the best hotels that is family/pet oriented Ive ever stayed!!!!

The modern/contemporary look besides the main lobby which is equipped with lots of entertainment for my family Christmas celebration from the little ones to the adults and my schnauzer son!!

I loved everything ;)

Published on 27 Dec 2023

Shanterria

family with young children

5.0

Passable

The floor on the 4th floor was shaking everytime I walked. I can feel the vibration on the floor.

Published on 18 Dec 2023

Anonymous

review category business travellers

1.0

Bad

UNACCEPTABLE AND UNPROFESSIONAL

Location

Everything- staff was EXTREMELY RUDE- (Tim) - passive aggressive and receptionist was on the phone w personal call talking about diapers and her babys daddy- never hung up the entire time - playing with her nose ring and then touching everything - unacceptable- The room was dirty- only 2 channels on tv worked- smoking in the rooms either side of me when I asked for non smoking rooms- and charged a random $50 fee now five days later w NO EXPLANATION was given a receipt with final amount when I left. Then the extra charge! This is unacceptable- I was there for work and my company wanted to use in the future to block several rooms for business and now they refuse based on how I was treated and the random $50 charge - Ive called SEVERAL TIMES and the hotel REFUSES to return my calls. I will be disputing the charge and also reviewing on Google about my experience.

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Published on 12 Dec 2023

John

family with young children

9.0

Superb

Overall very pleased with my stay

Great location, nice amenities, and clean.

Breakfast was mediocre

Published on 05 Dec 2023

Shawnese

young couple

10.0

Exceptional

Wonderful

Always a smile and clean fully stocked

Published on 29 Nov 2023

Ralph

young couple

5.0

Passable

Budget Hotel Near Freeway

Fast check in. Guests seemed happy in main lobby entertainment area

4PM check in time, small room reminded me of a cruise ship cabin, noisy location at night near freeway, hurt my leg on the bed frame at night, no microwave in room, no safe, no closet or dresser, breakfast nothing special. I turned on the AC fan to mask the noisy cars.

Published on 28 Nov 2023