Home2 Suites by Hilton Knoxville West, Knoxville

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All Facilities for Home2 Suites by Hilton Knoxville West

Category	Facilities
Business facilities	Business centre, Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout, Designated smoking area, Family rooms, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available.
Room Amenities	Air conditioning, Heating.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Laundry.
Reception services	Express check-in/check-out, 24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Contactless check-in/check-out.
Pool and wellness	Swimming Pool, Fitness centre, Swimming pool, Outdoor pool, Outdoor pool (seasonal), Fitness.
Transport	Accessible parking.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.1

Based on 185 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.5

Value For Money

8.0

Facilities

8.4

Reviewers Mention About Home2 Suites by Hilton Knoxville West

Review 1: The experience at Home2 Suites was very nice, with friendly and helpful employees. The room was clean and spacious, and the hotel provided a tray to help carry breakfast. However, there was (Read More) a slight issue with the room smelling of dog and having stale air, and the deadbolt needed maintenance. The staff was apologetic and made sure the guests were able to get back in the room. Nearby attractions include the Knoxville Zoo. Review 2: The stay at Home2 Suites was amazing, thanks to the helpful staff members. The review mentions several individuals who went above and beyond to ensure a great experience, resolving issues promptly. The room had a problem with the air conditioner, but the hotel was able to accommodate and provide a different room. The hotel staff was kind and accommodating throughout the stay. The only downside mentioned was the need for upgrades in the wallpaper. The rooms were spacious and clean, equipped with kitchen amenities. The hotel is located near restaurants, shopping, and groceries. Review 3: The rooms at Home2 Suites were clean, spacious, and had excellent service. The free breakfast was great, and the presence of small kitchens and fridges in the rooms was appreciated. However, the hotel's pet-friendly policy posed an issue for a guest who had allergies. Overall, it was a decent stay with convenient amenities. Review 4: The stay at Home2 Suites was pleasant, with spacious rooms and friendly staff. The hotel accommodated a large group of people and provided additional essentials when needed. The pool area was clean and enjoyable, and the grills were used for a group meal. The rooms exceeded expectations in terms of size and had a full-size kitchen. Nearby attractions included restaurants, shopping, and groceries.

Guest Reviews

Royse

family with young children

9.0

Superb

Great room. Plenty of space. Comfortable.

Published on 02 Jan 2024

Erin

family with young children

8.0

Very good

Perfect

I liked the snacks, drinks, and toiletries that were provided.

Published on 22 Dec 2023

Mary

young couple

10.0

Exceptional

The best value we could find in the area.

Halfway point for us, on our way home from FL.

Hair in the bathtub. I always travel with Disinfectant wipes because this happens almost everywhere we stay.

Published on 27 Nov 2023

Cathy

family with young children

10.0

Exceptional

Clean and roomy

N/a

Published on 21 Oct 2023

Kathy

family with young children

5.0

Passable

The front desk was very nice and helpful but the people in the breakfast was including the coffee was really awful.

Large comfortable rooms

Breakfast was terrible and staff at the breakfast area was rude and unhelpful.

Published on 29 Sep 2023

Claudia

family with young children

10.0

Exceptional

Everything is so nice, the room was perfect

Honestly I'm feel very comfortable

Published on 11 Sep 2023

Eric

young couple

7.0

Good

Location

Breakfast wasn't good at all. The Monday cost of room was higher than the weekend. Not sure why but was told by front desk that it was supply and demand.

Published on 16 Aug 2023

Audrey

family with young children

5.0

Passable

Completely fine

The location was great. The staff were wonderful.

It needs a good cleaning and repairs. Wallpaper peeling, tiles shaking, blind was broken and held together with duct tape. The room looked like it was not properly cleaned before our arrival.

Published on 05 Aug 2023