Hilton Garden Inn Knoxville West/Cedar Bluff, Knoxville

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All Facilities for Hilton Garden Inn Knoxville West/Cedar Bluff

Category	Facilities
Business facilities	Fax/photocopying, Business centre, Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests.
Safety features	Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Outdoor furniture, Wine/champagne, Room service, Restaurant, Bar, Kid meals.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Food & drink safety	Physical distancing in dining areas.
Reception services	24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Contactless check-in/check-out.
Pool and wellness	Swimming Pool, Fitness centre, Hot tub/Jacuzzi, Swimming pool, Indoor pool (all year).
Transport	Electric vehicle charging station.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.6

Based on 99 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.2

Facilities

8.9

Reviewers Mention About Hilton Garden Inn Knoxville West/Cedar Bluff

The staff at this Hilton Garden Inn Knoxville West/Cedar Bluff are praised for their friendliness and helpfulness. The hotel is clean, comfortable, and in a great location with plenty of amenities ne (Read More)arby. The breakfast is delicious, especially the omelets. The rooms are nice and compact, with all the necessary amenities. Guests also enjoy the pool and outdoor hot tub. Overall, it is a comfortable and enjoyable stay.

Guest Reviews

Pagillo

young couple

6.0

Pleasant

Enjoyed our stay. Nice place, but could use a few updates.

This was a nice place, but could use a few updates. We are used to staying at the Hilton Garden Inn in Chattanooga which is much nicer and more updates than the Knoxville location, but the same price range I expected this location to be the same level as the Chattanooga location, but it was not.

Outdated bathroom compared to the Chattanooga location. Smaller than what we expected. Not as nice as the Chattanooga location, but the same price.

Published on 06 Nov 2023

Jobie

young couple

8.0

Very good

Very nice hotel and very convenient for travel purposes.

Didn't eat breakfast at the hotel

The ice machine did not work on the 4th floor.

Published on 04 Oct 2023

Amanda

review category business travellers

9.0

Superb

Would more then likely stay again, with checking a few things first.

Close to most everything, clean and had the all the toiletry that I needed to shower.

Made a cup of coffee in the room and creamer was spoiled and out of date. The coffee in the lobby was empty in the cafe on my way out for work as well. Nor was It clear what was included with my free breakfast with my stay.

Published on 24 Aug 2023

Gilbert

young couple

10.0

Exceptional

The whole process was awesome! Staff was incredible and extremely helpful.

Everything was amazing! Felt extremely comfortable.

No complaints

Published on 13 Jul 2023

Heather

solo traveller

5.0

Passable

Old dirty hotel needs updating

Spacious room, comfortable bed

Water stains and visible filth in the commode. Shower insert appeared to have scrapes in floor surrounding drain where filth had settled into the crevices. It gave the appearance of vomit that sat and dried.

Published on 14 Jun 2023

Anonymous

with friends

9.0

Superb

it was amazing as always

its always very clean

house keeping tired to come in the room several times before we checked out.

Published on 20 Feb 2023

Brittany

young couple

7.0

Good

The hotel was nice and clean, 10/10 recommend!

The location was nice and quiet.

The hot tub is outside and was closed, the website during booking didnt specify, it would have been nice to know. but the pool was nice.

Published on 14 Feb 2023

Anonymous

with friends

10.0

Exceptional

A Phenomenal Knoxville Experience

All staff were kind and welcomed us. We arrived about 9:30 pm and went to the pool. The pool was supposed to close at 10 pm, but they allowed us to stay in there for another hour. We thought that was very considerate. Lastly, we loved that check out was at 12 pm.

N/A

Published on 29 Jan 2023

Sandra

solo traveller

7.0

Good

not my most comfortable stay.

Noisy. I was given a quiet room which was anything bought. The side of the hotel backed up to a restaurant, and the workers were so noisy. I could barely hear the television at times. Their door alarm went off several times, and they were outside talking at the back door as late as 2 AM. Also, No Safe in room.

Published on 26 Dec 2022