Home2 Suites by Hilton Greenville Downtown, Greenville

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All Facilities for Home2 Suites by Hilton Greenville Downtown

Category	Facilities
Business facilities	Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Outdoor furniture, BBQ facilities.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Laundry.
Common areas	Outdoor fireplace, Sun terrace, Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Valet parking, Express check-in/check-out, 24-hour front desk.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fitness.
Transport	Accessible parking, Parking garage.

Guest Ratings For This Property

8.6

Based on 529 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.8

Value For Money

8.4

Facilities

8.8

Reviewers Mention About Home2 Suites by Hilton Greenville Downtown

The Home2 Suites by Hilton Greenville Downtown received positive reviews for its spacious and clean rooms, convenient location near restaurants and attractions, and friendly staff. However, the main (Read More)issue mentioned by guests was the valet parking, with complaints of long wait times and difficulty in contacting the front desk. Some guests also mentioned minor issues such as the need for a meatless sandwich option and improvements in room doors and bathroom size. Overall, the hotel offers a great location and comfortable stay, but improvements in parking and amenities can be made.

Guest Reviews

Maggiebruce19

young couple

10.0

Exceptional

Loved it

It was clean and close to everything we needed it to. Love this place!

The pool is closed for the winter. Wish this was stated online.

Published on 02 Jan 2024

Sophia

family with young children

10.0

Exceptional

We loved our stay, visiting family. Hotel staff were so friendly and very helpful. Valet guys very accommodating

Great location. Excellent staff, very accommodating and helpful

Maybe a little later for breakfast

Published on 30 Dec 2023

Cara

family with young children

7.0

Good

There was a broken light outside my room. I was difficult to get to sleep because of noise from other rooms...i think there was a sports team close to us that didn't quiet down until midnight. Breakfast was OK. It would be nice to have bananas and other fruit for folks that are avoiding gluten . The oatmeal was really grumpy! The front desk folks and valey were really pleasant.

Sorry I combined comments in one box.

Published on 07 Dec 2023

Wendy

young couple

8.0

Very good

Clean comfortable convienant

Walking distance to bon secour and downtowns

Published on 06 Dec 2023

Deano

young couple

10.0

Exceptional

Very nice

Within walking distance of the Bon Secours Wellness Arena.

Parking was expensive.

Published on 16 Nov 2023

Angela

review category business travellers

2.0

Very poor

Wouldnt stay here again

Location

They could not find my booking confirmation and I had to stand there for 40 minutes until they figured it out. Bathroom was dated

Published on 09 Nov 2023

Bowman

young couple

8.0

Very good

It was a pretty good experience but it could have been better for the price we paid etc.

I absolutely loved your manager that was on duty the first night we stayed. I can't remember her name but she was awesome. Even tho they where struggling with getting us checked in because of the new system yall adopted and failed to really train them on. She was able to call another hotel that was also using that system and she told her what to do to fix it. Yall should have a help line for your people to call if they don't know how to fix a IT problem. Because it took her forever to get it figured out which cause the guess behind us that won't raised right to have a attitude and be ugly and she didn't deserve that. She did great an gave us free wine to make up for it.

(Read More)

The breakfast was just not the best!! I have stayed at quite a few hotels. And this was one of the least satisfying breakfasts I have had at a hotel. There was not much options and everything just seemed dingy and all the bread products felt hard or stale. And the juice like orange juice and apple juice tasted like colored water but worst. It was terrible so we had to buy a drink. Breakfast is the one thing that yall could definitely do better with!! Everything else was pretty good!!

Published on 04 Nov 2023