Hilton Garden Inn Williamsburg, Williamsburg | Photos, Reviews & Deals @Holidify

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All Facilities for Hilton Garden Inn Williamsburg

Category	Facilities
Activities	Happy hour.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Snack bar, Kid meals, Outdoor furniture, Vending machine (drinks), Room service, Restaurant, Bar.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year).
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

7.7

Based on 316 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.1

Value For Money

7.8

Facilities

7.9

Reviewers Mention About Hilton Garden Inn Williamsburg

Review 1: The hotel was loved for its cleanliness, comfort, and spacious rooms. The staff were friendly and helpful. The fitness center was well equipped but a bit hot and small. The location was ide (Read More)al, close to restaurants and shopping. Review 2: The rooms were clean and comfortable, with a convenient check-in process. However, there were some issues with blinds and TV in the original room. The staff quickly resolved the problems. The hotel recently opened a restaurant offering delicious food. The chef received high praise from guests. Review 3: The room was mostly clean but had a shower door problem that wasn't fixed. The staff were friendly and helpful during breakfast, and the chef provided a great breakfast experience. The room had some maintenance issues such as frayed carpet and a falling-apart AC unit. Review 4: The hotel was well-maintained and had pretty rooms in a great location. The customer service was excellent, with a free breakfast for all guests. However, there was a broken hot tub and spoiled milk at breakfast.

Guest Reviews

Cathy

young couple

7.0

Good

The staff who helped us move rooms and the delightful breakfast staff made up for any trouble.

The breakfast staff was phenomenal.

Our first room had shades that could not be opened. We were given a different room. Then we discovered that the refrigerator in our room was enclosed in a cupboard and made it feel unsafe because it was very warm. It needed ventilation so we had to keep the cupboard door open.

Published on 31 Dec 2023

Marie

young couple

10.0

Exceptional

Very comfortable

Clean

Published on 29 Dec 2023

Oojay

family with young children

8.0

Very good

Nice getaway!

rooms were large. good tea and coffee at reception. Breakfast was simple but okay

nothing really

Published on 26 Dec 2023

James

with friends

10.0

Exceptional

A lot for the money

Clean, good location, excellent breakfast. Nice bar in lobby.

Published on 16 Dec 2023

Cynthia

solo traveller

7.0

Good

Great Shopping and Sightseeing in Williamsburg

The location is perfect. Close to many excellent restaurants and shops. You can easily drive to Colonial Williamsburg in five minutes. The facilities are clean and the bed was comfortable. The building itself could use an update, especially the bathrooms.

The bathrooms should be updated. You can tell that they are old.

Published on 15 Dec 2023

James

young couple

9.0

Superb

A great place to stay with a great staff.

The staff was outstanding. Very helpful and friendly, especially the front desk and breakfast crew. Look forward to returning in December.

We needed a walk-in shower due to my wife being physically handicapped and eventually the front desk made it happen. However, the remote controlled blinds in the room did not work. Otherwise a nice stay with a great breakfast.

Published on 20 Oct 2023

John

young couple

8.0

Very good

Breakfast good. Room clean. Reasonably priced.

Room located near stairs. Heard noises all night long. Dont stay in room #136.

Published on 10 Oct 2023

Jeanne

young couple

9.0

Superb

Good place to stay for a long weekend

Great location. Staff was very nice, personable and accommodating.

An exhaust fan was needed in the bathroom.

Published on 26 Sep 2023

Anonymous

young couple

7.0

Good

It was ok used to be a lot better

Nice location

Hot tub was broke Back door wouldnt work

Published on 25 Sep 2023

Ren

solo traveller

1.0

Bad

You gotta stay somewhere

Honestly nothing. I've seen this hotel going from great to bad.

No refrigerator in the room which booking.com advertise as having one. The pool was not cleaned and properly maintained, it had too much bleach which you could smell and taste. Ice machines gave out ice with contaminents from being dirty on the inside. A/C unit had a access cover that kept on coming lose, it could not be properly secured

Published on 23 Sep 2023