Hilton Garden Inn Omaha Downtown-Old Market Area, Omaha

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Category	Facilities
Activities	Happy hour.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Special diet menus (on request), Snack bar, Kid meals, Restaurant, Bar.
Safety & security	Security alarm, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key card access.
Common areas	Shared lounge/TV area.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General	Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport	Accessible parking, Parking garage.

Guest Ratings For This Property

8.1

Based on 453 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.5

Value For Money

7.8

Facilities

8.2

Reviewers Mention About Hilton Garden Inn Omaha Downtown-Old Market Area

This Hilton Garden Inn in Omaha Downtown-Old Market Area has a great location for events and activities in downtown Omaha. Some reviewers mentioned that the rooms are smaller than expected and that t (Read More)he windows could be improved for soundproofing and blackout curtains. However, the staff was friendly and the rooms were clean. The hotel is located in a trendy area with various dining options nearby. Parking is available for an additional cost.

Guest Reviews

Kari

young couple

8.0

Very good

Overall nice place to stay. We chose to eat breakfast on our own instead of pay an extra $10 per person for the continen

Nice fitness room, pool was clean and at a great temperature. Room was clean, had a reading chair. Close to the Old Market district. Friendly nigh staff.

Charged $22 for parking. Quite a bit of outside noise at night.

Published on 26 Nov 2023

Anonymous

young couple

7.0

Good

Had to pay for parking it was supposed to be included

Published on 25 Nov 2023

Anonymous

young couple

10.0

Exceptional

Very nice

Everything

Swimming pool was very cold and no hot tub

Published on 08 Nov 2023

Hannah

with friends

7.0

Good

The staff was amazing in rectifying the issues. The breakfast is not included in the stay, as listed on booking.com. It is an extra charge of $10+.

The bathroom in the room smelled like urine/dirty water.

Published on 07 Nov 2023

Kathleen

young couple

7.0

Good

Great facility, kind of pricey.

Location/ parking garage.

Too expensive

Published on 05 Nov 2023

Tori

young couple

10.0

Exceptional

Lovely, friendly, clean - amazing overall

We didn't get to try the breakfast, but the location was FABULOUS so we didn't need to get up for breakfast. The staff was so helpful and nice. I don't know if I've ever seen such chipper helpful staff in awhile. The property was very delightful and clean as well.

Nothing to speak of. I wish the room got a bottle of water per day (or could request it). This hotel is far from a convenient store. So it is not great for a guest who prefers well-hydrated to pay for so much water.

Published on 02 Nov 2023

Downsouth

family with young children

8.0

Very good

GREAT LOCATION AND BREAKFAST!

LOCATION& BREAKFAST WAS AMAZING ALL AROUND

THE COMFORTER ON OUR BED WAS PEE STAINED AND MATTRESS WAS GROSS AND UNCOMFORTABLE. THE POOL WAS SMALL AND WHY NO HOT TUB?? WHEN WE CHECKED IN THE FRONT DESK STAFF DIDN'T TELL US ABOUT NEEDING TO GET BREAKFAST COUPONS EVERY MORNING-WHICH WE OBV PD FOR . ALSO WAS UNAWARE WE HAD TO PAY FOR PARKING AS WELL WAS NOT ON THE WEBSITE AS AN EXTRA COST.

Published on 27 Oct 2023