Hilton Boston Back Bay, Chelsea | Photos, Reviews & Deals @Holidify

About Hilton Boston Back Bay

Boasting of an indoor swimming pool, a fitness centre with modern equipment, an on- site dining option serving delicious dishes from different cuisines. Hilton Boston Back Bay offers luxurious accommodations with the best of amenities and services by the well trained and friendly staff of the city. Surrounded by attractions like Fenway Park, Boston Museum of Fine Arts and many more.

Top Facilities

parking

bar

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Check Room Options And Availability

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Double Room with Two Double Beds

Max 4 Adults

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This room features a flat-screen TV.

Corner Room with Two Double Beds

Max 4 Adults

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This spacious corner room offers views of downtown Boston.

King Room

Max 2 Adults

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This room features cable TV and a work desk.

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All Facilities for Hilton Boston Back Bay

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Happy hour.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Lower bathroom sink, Non-smoking throughout.
Accessibility	Toilet with grab rails.
Bathroom	Free toiletries, Hairdryer, Toilet.
Room Amenities	Air conditioning, Desk, Safety deposit box, Ironing facilities, Heating.
Food & Drink	Wine/champagne, Refrigerator, Restaurant, Fruits, Kid meals, Room service, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Ironing service, Dry cleaning, Laundry.
Media & Technology	Cable channels, TV, Laptop safe, Flat-screen TV, Telephone.
Services & Extras	Key card access, Alarm clock.
Common areas	Sun terrace, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
General	Parking, Parking on site, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Transport	Accessible parking, Car hire, Parking garage.
Pool and wellness	Fitness centre, Fitness, Sun loungers or beach chairs.
Shops	Minimarket on site.

Guest Ratings For This Property

7.8

Based on 968 Reviews

100% verified reviews

Comfort

8.62

Cleanliness

8.57

Value For Money

7.26

Facilities

8.06

Guest Reviews

Erika

family with young children

1.0

Bad

Charged Exorbitant Incidental Fee $100 a night x 5 nights = $500

I didnt like anything about my stay with Hilton- I felt violated, I felt that it was misrepresented on both booking.com (which they then treat you like a second class citizen) and Hilton. Both sent you an email about a $25 urban fee and then a $100 incidental fee (no where on that paper does it say per night of stay but staff act like you should just know it). I felt sick after they took $500 which I needed for this vacation to eat and explore Boston. I was in a huge deficit after that and had to leave early on Monday on a greyhound back to NY. The staff is indifferent to your needs, the room is cold and the lights are dim.

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Published on 01 Jan 2024

Kadir

with friends

1.0

Bad

The staff made my stay uncomfortable

Staff were very rude, wouldnt recommend booking a room here, too many places in Boston

The staff

Published on 31 Dec 2023

Boitumelo

family with young children

9.0

Superb

Great location and facilities

Nothing.

Published on 29 Dec 2023

Alexander

family with young children

10.0

Exceptional

Great quiet overnight

Located conveniently to public transportation, sightseeings.

Published on 28 Dec 2023

Maria

family with young children

7.0

Good

Forgot my food order several times. Called and checked in on it, was given a time and it never showed up.

Published on 25 Dec 2023

Leyao

group

3.0

Poor

Before we came in, Hilton didnt tell us the deposits were charged every day, you didnt show any policies on the website. How dare you charge the deposits of early check-in everyday without telling us in advance? Did you check in every day?

Published on 23 Dec 2023