Fairmont El San Juan Hotel, Puerto Rico, Usa | Photos, Reviews & Deals @Holidify

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

Location & Nearby Places

Isla Verde (65.3 Km from city center)

6063 Isla Verde Avenue

15 Nearby Attractions

Isla Verde Beach

0.9 km

Luis Munoz Marin International Airport

1.1 km

Angeles Cave

2.0 km

Ocean Park Beach

3.8 km

Fortin San Jeronimo de Boqueron

7.6 km

Fernando Luis Ribas Dominicci Airport

8.3 km

See All Attractions

All Facilities for Fairmont El San Juan Hotel

Category	Facilities
Activities	Happy hour, Water sport facilities on site, Live music/performance, Tennis equipment, Temporary art galleries, Live sport events (broadcast), Themed dinner nights, Beach, Tennis court, Movie nights, Billiards.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Soundproof rooms, Allergy-free room, Pet bowls, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Heating, Plunge pool, Shallow end, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Restaurant, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key access, Key card access.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Common areas	Shared lounge/TV area, Games room, Garden.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	Private parking, Pets allowed, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Evening entertainment, Kids' outdoor play equipment, Entertainment staff, Babysitting/child services, Nightclub/DJ, Casino.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Massage, Swimming Pool, Fitness centre, Beachfront, Beauty Services, Pool with view, Fitness classes, Spa/wellness packages, Fitness, Spa facilities, Hair styling, Outdoor pool, Pedicure, Pool bar, Manicure, Personal trainer, Spa and wellness centre, Spa lounge/relaxation area, Sun loungers or beach chairs, Yoga classes.
Transport	Accessible parking, Car hire.
Outdoor & View	Terrace.

Guest Ratings For This Property

7.8

Based on 760 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.5

Value For Money

7.2

Facilities

8.4

Reviewers Mention About Fairmont El San Juan Hotel

The Fairmont El San Juan Hotel is highly recommended for its spacious and clean rooms, beautiful pools, and exquisite dining options. Some reviewers mentioned that the water in their showers was tepi (Read More)d and the smoke detectors were sensitive. The staff members were attentive and friendly, providing excellent service. The gym was top-notch and the location was convenient. There were compliments about the cleanliness of the hotel and the helpfulness of the poolside staff. Overall, the hotel was praised for its great amenities and welcoming atmosphere.

Guest Reviews

Nora

young couple

8.0

Very good

Great stay

Location, gorgeous property, live music

Resort fees are high

Published on 01 Jan 2024

Lindsay

family with young children

8.0

Very good

Overall, I was very happy with our stay at El San Juan. The pool, beach and casino were great. Every place we ate in the resort was served by friendly staff willing to take care of us. A fun family vacation is in the books.

Some parts of the facilities seemed tired.

Published on 27 Dec 2023

Zahir

solo traveller

7.0

Good

Overall property was very nice

I booked a King room. During booking on the website it specifically stated the room would feature a city view. The hotel clerk gave me a room on the third floor. Upon opening the beautiful curtains of the window I was greeted by a concrete wall offering no views of anything at all.

Published on 19 Dec 2023

Minkert

young couple

5.0

Passable

Beach Area

cost of food contrasted to the poor quality.

Published on 08 Dec 2023

Amanda

young couple

7.0

Good

Reliable service prices a little higher than the upkeep it presents.

Beach and pool. The restaurant and bar offerings.

Decor is ornate but a little worn looking.

Published on 30 Nov 2023

Gloria

group

10.0

Exceptional

The experience was memorable for me and my family. I have been staying at el San Juan since 1961.

The breakfast buffet was excellent. I couldn't wait for my family members to experience it. Staff was so acomodating, friendly and always smiling! Much appreciated.

Only bathroom facility was in main lobby.

Published on 18 Nov 2023

Bernadette

young couple

8.0

Very good

The pool & the ocean. Plenty of clean towels, cold water, and a pool table. Housekeeping was top-notch.

Balcony furniture was disgusting, would not even sit on it. Thought tea kettle was broken because electric cord was tucked into counter hole but no connection to plug it in. When told front desk, we were handed another, which was moldy, and had to figure out there was no connection on our own. Thought there would be more salsa music at pool.

Published on 18 Nov 2023

Tamara

family with young children

8.0

Very good

Beautiful facility! Everything was beautiful and clean.

I was told the room I booked was non-existent. The listing said deluxe king bed suite with pool and ocean view. When I received my room, it was a beautiful suite, but the view was street and rooftop. I was told by front desk the only suites with pool and ocean view were double queens. I showed the attendant the listing. I'm assuming she got on the phone with a manager. They could not accommodate me with the listing description that I had reserved. I was offered a king bed with ocean/pool view, not a suite. It was beautiful, but disappointing when that is not what I reserved.

Published on 28 Oct 2023

Angel

family with young children

9.0

Superb

Clean quiet

Clean , quiet

Last day they didnt clean our room

Published on 04 Oct 2023

Jenn

young couple

4.0

Disappointing

Expensive and overpriced for mid quality.

Pool was nice and beach was beautiful

Booking.com does not put the full amount even though they claim to. Be prepared to be hit with multiple extra fees at check out. My total was $1000 more than booking quoted me, and Im jumping through hoops to get it back. I can say with confidence; this hotel is not worth the price. I had a room with broken AC for the first two nights even though they claimed to fix it. Finally they switched my room. I did not cause a fuss, stuff happens. But at the end of my stay when I saw the actual price of the hotel, they should have done much more to make my stay more comfortable at almost $600 a night. I feel like I was scammed.

(Read More)

Published on 29 Sep 2023