Embassy Suites by Hilton Omaha Downtown Old Market, Omaha

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All Facilities for Embassy Suites by Hilton Omaha Downtown Old Market

Category	Facilities
Activities	Live sport events (broadcast).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Wine/champagne, Snack bar, Kid meals, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Shared lounge/TV area.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Paid WiFi, Pets allowed, Parking on site, Parking.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Fitness.
Transport	Accessible parking.
Shops	Minimarket on site.

Guest Ratings For This Property

8.1

Based on 400 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.5

Value For Money

7.6

Facilities

8.5

Reviewers Mention About Embassy Suites by Hilton Omaha Downtown Old Market

The Embassy Suites by Hilton Omaha Downtown Old Market is praised for its clean and well-appointed rooms, friendly staff, and convenient location. Guests enjoyed the made-to-order omelets and evening (Read More) social hour. However, some mentioned that parking fees were not included in the room rate and there was no hot tub. The hotel is lauded for its spacious rooms, proximity to nearby activities and restaurants, and a beautiful park. The breakfast service and amenities are top-notch, although some suggested an improvement in the bar's selection and complimentary drink policy. Overall, guests had a wonderful stay and appreciated the exceptional service provided by the staff.

Guest Reviews

Amanda

young couple

10.0

Exceptional

it was all and alll good

every thing

have to pay to park and bar only offer free drink till 7

Published on 01 Jan 2024

Erin

young couple

10.0

Exceptional

big

Published on 22 Dec 2023

Anonymous

young couple

7.0

Good

Relaxing stay

The location was the best!!

Nothing really

Published on 13 Dec 2023

Maggie

group

8.0

Very good

Great location with good amenities.

Loved having the happy hour with two free drinks and snacks. The breakfast was great as well. Loved that the pool stayed open until 11 and that it opened early as well. It was nice having valet parking.

Wasn't too impressed with the dinner options (no kids options). I called the front desk and got an automated recording that asked what I needed. I asked for extra pillows for the pullout and they never delivered them. Called again, same automation, asked once more and still never received the pillows. Would be nice to be able to speak to a human to ensure they received my "orders". Also, the hotel has parking and yet we still had to pay an additional $23 just to park there or $29 for valet service. Seemed a bit steep.

Published on 13 Dec 2023

Hage

young couple

2.0

Very poor

The hotel is crap for the price.

The breakfast and location were good.

The happy hour from 5:30 to 7:30 had hardly anything left when we got back from shopping at 6:15. The gal said there was no more. Our bad was very uncomfortable and our bathroom tub drain was plugged and the bathroom had small black bugs in it. Crappy for the price and had to pay $46 extra to park our vehicle. Never will stay there again. The hotel was noisy too.

Published on 11 Dec 2023

Peter

young couple

8.0

Very good

Clean and close to great restaurants.

Noisy

Published on 27 Nov 2023

Cheyenne

family with young children

8.0

Very good

Very good time, lovely place

I loved the breakfast and evening snack service, however I wasn't told when or where it would be held

There was a chair in my room, there was a staple or nail sticking out so my daughter got a cut on her hand and I got a cut on my finger but I moved it to the side and let someone know. But they didn't seem to want to help or care. That was my only downside to the visit

Published on 10 Nov 2023