, Georgetown Penang | Photos, Reviews & Deals @Holidify

About

Relax in the spacious accommodations with wooden flooring, comfortable bed, and several modern facilities. Only 15 km from Penang International Airport, East Indies Mansion is easily accessible by most of the visitors. Experience the true hospitality of the place through the excellent service provided by the well trained and friendly staff who make you feel warm and comfortable and almost at home.

Top Facilities

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Location & Nearby Places

4.1 Km from city center

No. 25, China Street

15 Nearby Attractions

Wonderfood Museum

0.1 km

Pinang Peranakan Mansion

0.1 km

Pinang Peranakan Mansion

0.1 km

Little India Penang

0.2 km

Kuan Yin Temple

0.3 km

Kuan Yin Temple

0.3 km

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All Facilities for East Indies Mansion

Category	Facilities
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Designated smoking area, Family rooms.
Room Amenities	Air conditioning.
Food & Drink	Outdoor furniture.
Safety & security	CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Garden, Shared lounge/TV area.
Reception services	Express check-in/check-out, Luggage storage, Concierge service, Tour desk, Invoice provided.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking, WiFi available in all areas.
Entertainment and family services	Board games/puzzles.
Transport	Street parking, Accessible parking.
Outdoor & View	Terrace.

Guest Ratings For This Property

9.5

Based on 208 Reviews

100% verified reviews

Comfort

9.7

Cleanliness

9.7

Value For Money

9.4

Facilities

9.4

Guest Reviews

Anthony

family with young children

10.0

Exceptional

Old world charm well located to enjoy Penang.

Everything. This is not your normal hotel. There is an old style history that is so different to your standard place. The rooms are large, uniquely outfitted, and had a charm that is hard to find. The staff were super polite and helpful. The location is great for enjoying Penang, especially the food. We enjoyed Kapitan, The Spicy Crab, and The Black Kettle the most and all are within easy walking distance. For atmosphere, try the restaurant directly opposite the Mansion. The whole family, including our 8 and 11 year daughters, all want to come back and stay again.

It was all great

Published on 02 Jan 2024

Victor

family with young children

9.0

Superb

Overal stay was very good

Overall cleanliness and location

It would have been helpful if the rooms have some tooth brushes, tooth paste, small bottles of moisturisers, cotton buds etc like other good hotels.

Published on 02 Jan 2024

Laura

with friends

10.0

Exceptional

A lovely stay in a traditional building with fantastic staff

- Staff were amazing and so helpful - Very traditional building with lots of character - Varied breakfast which opened us up to different tastes - location great for walking round and exploring - clean building and rooms

This wasnt as issue for us, but there are lots of steps and things to step over in the building, so may be a problem for those with mobility issues.

Published on 24 Dec 2023

Seyna

group

8.0

Very good

Beautiful heritage hotel in the middle of Little India

East Indies Mansion is an extremely well-maintained heritage house in the middle of Little India. The room was big and clean. We enjoyed reading and taking pictures in the courtyard. There are so many knick-knacks and trinkets displayed around that it's almost distracting! We loved it and would love to come back again.

The wifi wasn't great in our room so it was hard to plan our next day without connection. The walls and floors are also very flimsy so we could hear the upstairs guests. But everyone (us included) was extremely careful so it wasn't too disturbing.

Published on 10 Dec 2023

Huib

young couple

8.0

Very good

Gorgeous hotel. Not necessarily the most luxurious, but just very nice. Everything looks beautifully designed, well maintaines and authentic. Our room was enormous. Staff was very friendly and helpful, without being pushy. Location is perfect to do anything in historic Georgetown by foot.

Sound insulation is very poor, thats normal because it is an old building. We got unlucky and had very noisy neighbours (uncle and 2 nephews). Their noise bothered us both late night and early morning. Although this is the behaviour of other guests rather than the hotel itself, I do think they could have enforced their 10pm-8am quiet hours more strictly. Really a shame because the place is otherwise very peaceful. Wifi wasnt great, but that was not a big problem for us.

Published on 08 Dec 2023

Mike

with friends

9.0

Superb

We had a fabulous stay, the staff were absolutely exceptional!! From the first meet with Anna to the check out everythin

The Hotel was perfect , authentic and very well decorated and maintained

There was nothing we didnt like.But we do have two observations. 1.our guests were all elderly so I believe a chair or a wall mounted rail in the shower area would be good and give stability for the people who have limited mobility. 2.Perhaps it would be good to have clear instructions on what one can or cannot cook or prepare in the kitchen area, not a big deal but a little sign may make it clearer. 3. Perhaps it would be also a good idea to remind guests when they check in that it is an authentic Heritage buildings d as such noise travels . Some of the guests may have only stayed in large hotels and dont understand the meaning of being considerate and mindfulness.

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Published on 08 Dec 2023

Cathrin

family with young children

10.0

Exceptional

Go for it and be part of the heritage experience in Penang

We had 2 different types of breakfast and I absolutely recommend to try the Chinese breakfast. We all loved it.

Published on 03 Dec 2023

Mrinalini

with friends

8.0

Very good

A heritage holiday

Very friendly and helpful staff. Even when there was the occasional hiccup they were quick to troubleshoot. Ai Tee gave us some very good suggestions about where to go. Our room was very spacious and the beds were comfortable. Very quirky decor that gave it a homely touch. We enjoyed being able to bring our takeout dinner and have it in the comfort of the hotel dining room. I'm a vegetarian and it was great having Woodlands restaurant around the corner

The water heater in our room malfunctioned so we couldn't have warm or hot showers. We were given access to an alternative bathroom across the terrace.

Published on 30 Nov 2023

Helen

review category business travellers

10.0

Exceptional

Simply, marvellous service, wonderful ambience, high ceilings.

If there was breakfast, we were unaware of it. But the staff treated us to afternoon tea and looked after us very well. We had a couple of emergencies to do with a lost phone and computer problems, and they jumped to attention and solved the problems immediately, superb service.

Maybe a tiny fridge in the apartment would have been good

Published on 26 Nov 2023