Catalonia Donosti, San Sebastian | Photos, Reviews & Deals @Holidify

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All Facilities for Catalonia Donosti

Category	Facilities
Business facilities	Meeting/banquet facilities, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Bathroom	Sauna.
Room Amenities	Air conditioning, Rooftop pool, Safety deposit box, Heating.
Food & Drink	Snack bar, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Sun terrace, Shared lounge/TV area.
Reception services	24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Swimming pool, Outdoor pool, Massage, Spa and wellness centre, Swimming Pool, Fitness centre, Fitness/spa locker rooms, Pool with view, Sun loungers or beach chairs, Outdoor pool (seasonal), Fitness.
Transport	Electric vehicle charging station, Parking garage.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.8

Based on 3516 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.4

Value For Money

8.2

Facilities

9.1

Reviewers Mention About Catalonia Donosti

The Catalonia Donosti hotel is praised for its excellent rooms with nice views, spacious bathrooms, and friendly and polite staff. The alternative entrance to the town center is also appreciated. How (Read More)ever, some guests criticize the overpriced amenities, particularly the charge for using the pool. The hotel's food is surprisingly good, and the staff is described as super friendly and helpful. Some reviewers mention the great dog service and free upgrade. There are mixed opinions about the restaurant management, with some guests disappointed by the limited menu options and understaffing. The hotel's decor, amenities, and location are generally praised, with mention of spacious rooms, beautiful design, and proximity to the beach and city center. Some guests feel safe walking around the hotel at night in the private residential area. There is a suggestion to conserve resources by not changing towels daily.

Guest Reviews

Jerry

young couple

9.0

Superb

Excellent but to short

Location is superb with nice views and easy acces to town centre! This hotel is all about the details, luxury, profesionalism. Pet friendly, recieved a special blanket and feeding tray for our dog

Maybe a proper smoking area

Published on 04 Jan 2024

Luis

family with young children

8.0

Very good

Nice, especially if you are on intermittent fasting and skip breakfast in the morning.

Location is prime, the hotel is comfortable and the service is attentive to the guest's needs.

At this price not including breakfast is something a bit outrageous.

Published on 04 Jan 2024

Heidi

solo traveller

9.0

Superb

Loved the facilities and room. Excellent hotel and beautiful design/decor.

Good. More berries would be nice.

The service staff cleared my table and moved my belongings to another table while I was up at the buffet so when I came back with a coffee in hand I couldn't figure out where I'd been moved to or if they'd cleared my table.

Published on 04 Jan 2024

Bryan

young couple

8.0

Very good

The staff were really kind and approachable.

Published on 03 Jan 2024

Raducu

young couple

2.0

Very poor

100% never again

The location was great, but the rest wasnt that great

After a long drive from Switzerland to be told that you have nowhere to park your car and if youre not happy then theres a 5 star hotel down the road.is not the most professional welcome BUT the worst was the restaurant where we were told that is between 30 minutes and 1 hour waiting just before we could place our order BECAUSE there are only 2 guys in the kitchen and they cant handle everything. After that we were told that we could finally place our order but all what they could offer us was pizza. Never ever had such a horrible experience. And the best was pizza when it came Dry, burn and absolutely tasteless.

(Read More)

Published on 01 Jan 2024

Maria

family with young children

10.0

Exceptional

Very relaxing

Nice roof deck, very helpful staff, very clean, nice location. Nice views from hotel. And lift that goes to the city center

Nothing

Published on 29 Dec 2023

David

review category business travellers

9.0

Superb

Amazing, pet-friendly value in the heart of San Sebastin

Perfectly located so that you can drive right up to it, park underneath without having to go through too much of the centre - but then the elevator takes you right to street level in the center of town. Plus, super friendly for our pet. We will definitely be staying here when visiting in the future.

Nothing really.

Published on 23 Dec 2023

Rita

young couple

9.0

Superb

Road trip treat

Very welcoming staff who helped 2 tired travellers and their dog after driving the whole day through France. We were able to park in the hotel garage and stay dry. Room was very nice, large bed, great shower. Dog was very welcome with a bed and bowls provided. Food in restaurant was really delicious and breakfast buffet was fantastic- definitely include it in the booking. Location was great, they have a back door onto the street, 10 min walk from beach and main shopping area. We would definitely use this hotel again as a mid way stop from UK to Spain from French ferry ports. Was a lovely treat after all the driving and set us up well for the next stage. Spa looked very nice although we did not use it and roof top views were stunning even in the rain. Dog was 25 extra and parking was 22, but these were expected, communicated in advance and well worth it. Great value at this price for 4 star hotel.

(Read More)

Roof top pool closed, although to be expected in December. Shower gel etc in bathroom was very nice, it would be great to have body lotion provided too.

Published on 22 Dec 2023