Cascada Boutique Hotel, Lucerne

This property has been featured in "6 Best Beach Resorts in Mersing ".

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Top Facilities

parking

bar

food

wifi

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Double Room - Medium

Max 2 Adults

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Room with modern interior, decorated with the mural of a Swiss waterfall. The room features either a queen size bed or a king size bed with 2 mattresses, air conditioning, a flat-screen TV, safety deposit box, hairdryer and a minibar stocked with free non-alcoholic drinks. The bathroom is equipped with a shower.Please note that extra beds or baby cots are not available in this room type.

Family Room - Small

Max 4 Adults

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Similar to a junior suite, this modern room is decorated with the mural of a Swiss waterfall and is equipped with a seating area. The room features a Nespresso coffee machine, air conditioning, a flat-screen TV, safety deposit box, hairdryer and a minibar, stocked with free non-alcoholic drinks.Please note that extra beds and baby cots are not available in this room type.

Single Room

Max 1 Adult

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Small room with modern interior, decorated with the mural of a Swiss waterfall. It features a bathroom with toilet and shower, air conditioning, flat-screen TV, safety deposit box, hairdryer and a minibar, stocked with free non-alcoholic drinks.Please note that extra beds or baby cots are not available in this room type.

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All Facilities for Cascada Boutique Hotel

Category	Facilities
Activities	Live sport events (broadcast), Cooking class.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Soundproof rooms, Lift, Allergy-free room, Pet bowls.
Accessibility	Upper floors accessible by elevator, Accessible by lift.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Free toiletries, Toothbrush, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Hypoallergenic, Soundproofing, Cots, Sofa bed, Feather pillow, Wardrobe or closet, Hypoallergenic pillow, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Adapter, Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk, Trash cans, Non-feather pillow.
Food & Drink	Wine/champagne, Wine glasses, Chocolate or cookies, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Bottle of water, Room service, Refrigerator, Electric kettle, Microwave, Restaurant, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers, Smoke alarm, CCTV outside property, Fire extinguisher.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Wake-up service, Key access.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Radio.
Layout	Window.
Common areas	Sun terrace, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Tour desk, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
Physical distancing	Contactless check-in/check-out, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Transport	Public transport tickets.
Outdoor & View	Terrace, Balcony.

Location & Nearby Places

0.4 Km from city center

Bundesplatz 18

15 Nearby Attractions

Rosengart Collection

0.4 km

Lucerne Culture and Congress Centre

0.5 km

Jesuit Church

0.6 km

Chapel Bridge

0.6 km

Old Town

0.8 km

Spreuer Bridge

0.9 km

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About This Property

The 4-star Cascada Boutique Hotel is centrally located in the trendy Neustadt district of Lucerne, within walking distance of the train station, the lake and the old town.

Guest Ratings For This Property

8.6

Based on 1399 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.0

Facilities

8.7

Guest Reviews

Jan

family with young children

9.0

Superb

Comfortable stay in Luzern

Staff is very helpful and friendly all round. Drinks in the room fridge were included and restocked on room clean. Nice of the staff to give is some bottles of water on checkout for the rouad trip.

The initial room was quite small, without any space for the dog to sleep without being stepped on. We paid for an upgrade, and the new room was excellent. There was some confusion with the breakfast, while being checked in, we were told that we had breakfast included but that was not correct. There are electric chargers available for cars, but this somehow not worked, and the car was not charged when we left after two days.

Published on 05 Jan 2024

Lora

solo traveller

9.0

Superb

A chic and cozy Luzern stay.

A short walk from the Luzern Bahnhof to this quiet corner neighborhood. What a treat to be on the top floor in a chic little room with an automated skylight. Check in was early, fast, and easy. Lots of restaurants nearby. Friendly and helpful staff.

The bed was a bit firm and the bathroom a bit small but otherwise a very well furnished space. I loved the skylight but bumped my head on the dormer ceiling multiple times.

Published on 04 Jan 2024

Anonymous

family with young children

10.0

Exceptional

Very modern hotel, well run, very attentive staff

Very helpful staff, great location, good breakfast

Published on 02 Jan 2024

Mark

family with young children

10.0

Exceptional

Impressive with the staff, big room, but its too cold

Clean, very kind staff, informative

The room heater can be better, too cold

Published on 28 Dec 2023

Erica

young couple

9.0

Superb

I would definitely stay again!

The staff were so friendly and helpful! We needed to check out fast to catch our train and they accommodated. The room was very nice and the minibar with juices/sodas/water was complimentary.

Nothing!

Published on 25 Dec 2023

Ana

solo traveller

4.0

Disappointing

Quality overall was good

We asked for late checkout, they agreed and said that we could do it until 2pm. Later, at 2pm, on the moment of check out, thay asked us for money (10CHF per hour of late checkout) when we were not informed that it would have a cost. They were quite rude when I asked them why they did not informed us at the moment I have asked to extend the check out

Published on 10 Dec 2023

Grace

young couple

8.0

Very good

Room, location, staff

No heated towel rail in bathroom which is very handy in cold and wet months, but also not advertised- so no real loss.

Published on 26 Nov 2023

Joy

with friends

10.0

Exceptional

Cozy and modern boutique hotel

Location, unlimited mini bar

Nothing!

Published on 26 Nov 2023

Aamir

family with young children

9.0

Superb

Great centrally located hotel with spacious rooms

The hotel was very centrally located in the city just a few blocks from all the activities with easy access to the train station. The hotel was very clean with spacious and nicely decorated rooms. We particularly liked our room layout as we were staying there with 2 kids. The breakfast was pretty standard for a small hotel. Well highly recommend this hotel.

Published on 24 Nov 2023