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Candlewood Suites Fort Wayne - NW, an IHG Hotel

Arts Campus Fort Wayne (5 kms from Foellinger-Freimann Botanical Conservatory)

Ranked 21 out of 23 best hotels in fort wayne

7.2
(34 reviews)

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All Facilities for Candlewood Suites Fort Wayne - NW, an IHG Hotel

Category Facilities
Business facilities Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Snack bar, Vending machine (snacks), Outdoor furniture, BBQ facilities, Vending machine (drinks).
Safety & security Security alarm, 24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Laundry.
Services & Extras Key access, Key card access.
Common areas Picnic area.
Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services Express check-in/check-out, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Entertainment and family services Board games/puzzles.
Pool and wellness Swimming pool, Fitness centre.
Transport Accessible parking.
Shops Minimarket on site.

Guest Ratings For This Property

7.2
Based on 34 Reviews
100% verified reviews

Comfort

7.7

Cleanliness

7.9

Value For Money

6.3

Facilities

7.5

Reviewers Mention About Candlewood Suites Fort Wayne - NW, an IHG Hotel

The first reviewer had a positive experience at Candlewood Suites Fort Wayne - NW. They found the location convenient for their convention, and the rooms were comfortable and well-equipped. The staff (Read More) was friendly and helpful throughout their stay. The second reviewer had a negative experience due to other guests. They complained about loud music, fighting, and the smell of marijuana. They also mentioned that when they asked why the problematic guest was allowed to stay, they were told it was for financial reasons. This led them to leave the hotel. Regarding the rooms, the first reviewer mentioned that they were great for a couple where one works during the day and the other works during the night.

Guest Reviews

Ramsey
family with young children
1.0
Bad
HORRIBLE, JUST HORRIBLE!
There was no breakfast
Everything! The cost was outrageous for the quality Dog in room next to us cried all day long, every day we was there. 8 days worth. Would start at 530am an ended 530pm most days. Manager said he was aware of it, but there was nothing he could do. The big neon sign was flashing advertisements every 60 seconds at night, and the window curtains would not close all the way. Pot, Pot, Pot..... horrible smell... The hotel lobby, outside the front doors and seeping through the windows that was half way nailed shut! You couldn't get rid of that smell, it made me sick. We bought cleaning supplies and it still would fill up with the smell. No pool, no breakfast, no room cleaning at all, we had to ask for toilet paper, trash bags, every day. The patio is basically non existent, tiny area 4 chairs and smokers/workers constantly had it taken. The Knives was not sharp at all... they did let me use a toaster oven, and a blender.
(Read More)

Published on 06 Jun 2023

Maria
family with young children
9.0
Superb
comfortable like home
everything
What I did not like is that I rented in that property to use the pool, because my son loves to swim, but the pool was closed, but on the page it did not say that the pool would be closed.

Published on 06 Apr 2023

Grant
young couple
4.0
Disappointing
it was nice but not as good as it couldve been if they had basic maintenance-really disappointed about the pool being c
the room was nice overall
the pool is permanently closed, the phones didnt work, remote for bedroom tv had dead batteries, and the shower and faucet were both lose and leaking

Published on 13 Mar 2023

Constance
family with young children
9.0
Superb
Superb
We were upgraded to a suite with a king sized bed and a pullout soda bed. There was a full kitchen in there. It was amazing. The cleanliness was exceptional!!
There was a strange odor in the hallway. It smelled like a gas (not gasoline)

Published on 29 Oct 2022

Bruce
family with young children
6.0
Pleasant
It was just okay!
friendly
The bed was super hard!

Published on 05 Jul 2022

Brianna
group
3.0
Poor
Poor
George was rude at night

Published on 29 Mar 2022

Candice
family with young children
7.0
Good
we usually stay here when we come visit and never have any issues but this time was not the best like the others
close to the highway, swimming pool, kitchen
not cleaned the best, funny smell in room like a personal perfume, hair/fur on table, brought my own disinfectant, kids swam but lacked towels

Published on 07 Mar 2022

Michelle
family with young children
8.0
Very good
Very good
I like that the hotel workers don't bother you at all. I liked the little Store. It had free laundry to
I think it could be updated remodeling . The bathroom definitely needs remodeling.

Published on 07 Feb 2022

Kenya
family with young children
9.0
Superb
Superb
The pool was open and I love the rooms
Nothing

Published on 20 Jul 2021

Davis
family with young children
1.0
Bad
Never again
The location was great
The fire alarm went off at 1 in the morning scaring my family and waking everyone up and having to go sit in the car

Published on 12 Jul 2021

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