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Hilton Fort Wayne at the Grand Wayne Convention Center

West Central (0 kms from Historic Embassy Theatre)

Ranked 14 out of 23 best hotels in fort wayne

7.6
(199 reviews)

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All Facilities for Hilton Fort Wayne at the Grand Wayne Convention Center

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Pet bowls, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink Special diet menus (on request), Snack bar, Outdoor furniture, Restaurant, Bar, Coffee house on site.
Safety & security 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services.
Cleaning services Dry cleaning, Daily housekeeping, Laundry.
Services & Extras Key access, Key card access, Lockers.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
General Pets allowed, Parking on site, Parking.
Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Transport Shuttle service, Airport shuttle, Accessible parking, Shuttle service (free), Airport shuttle (free), Parking garage.
Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Fitness/spa locker rooms, Sun loungers or beach chairs, Indoor pool (all year), Fitness.

Guest Ratings For This Property

7.6
Based on 199 Reviews
100% verified reviews

Comfort

8.3

Cleanliness

8.1

Value For Money

7.4

Facilities

8.0

Reviewers Mention About Hilton Fort Wayne at the Grand Wayne Convention Center

This downtown Hilton hotel is conveniently located next to the convention center. However, the hotel is in need of updates, with worn-out furniture and outdated decor. The rooms are spacious but the (Read More)bathrooms are small. Despite this, the beds are comfortable and the rooms are quiet. The service is decent but not outstanding. Overall, it is a decent choice for those attending events at the convention center or needing to stay downtown.

Guest Reviews

Laurie
with friends
8.0
Very good
Very good
Proximity to Embassy Theatre is amazing. Waitress was very friendly and competent. Beds are comfortable. Room was very clean.
No door over bathroom so could have a light on in there at night. Bathrooms are very weird here. Front desk staff wasnt very friendly.

Published on 27 Dec 2023

Sowmya
review category business travellers
9.0
Superb
Comfortable stay. Clean
Location is very accessible. Not much options of breakfast for vegetarians from India
Daily house keeping wasn't done

Published on 28 Nov 2023

Steve
review category business travellers
10.0
Exceptional
It was extremely nice and convenient, and the staff was kind and helpful.
It was the nicest place I have stayed at, and I didn't have to leave to get to my booth at the comic con. Parking was close as well.
A better amenities shop and a pool/hot tub area.

Published on 26 Nov 2023

Rhonda
young couple
2.0
Very poor
Location was great for my purpose.
The breakfast was plentiful except the gravey was very salty.
I'm a disabled veteran and it should have been obvious to all, the lady at the front desk said she'd upgrade us but moved us to a room that to the end of the floor! After dragging our luggage from the garage was enough but to add insult to injury was too much. The toilet and other accommodations were like they were for little people. Mattresses were so thin that my hips and shoulders are now almost back to normal. I have to believe that the only reason that this occurred was because we are an interracial couple and and the black woman at the desk didn't appreciate the fact that I was there with my blonde haired white wife! I didn't have time to address the situation because we had a concert to attend! Couldn't even use the shower because of low height and condition of the bathroom. I certainly expected much more from a Hilton branded property!
(Read More)

Published on 24 Nov 2023

Mick
group
8.0
Very good
Very good
Location
A little out dated

Published on 20 Nov 2023

Crystal
young couple
10.0
Exceptional
A beautiful hotel with great service!!!
The room was beautiful and amenities in the room were amazing. Thanks for a beautiful stay!
I booked the reservation for my friend to stay and used my credit card to pay but when I tried to check him in, they wouldn't let me because room was under his name. If my name is on the credit card then it shouldn't have been an issue for me to check him in. When booking the reservation, they asked how many people will be in the room and I answered 2 but they only took his name down. Could have saved us some time if my info would have been on there also.

Published on 13 Nov 2023

Nathalie
group
8.0
Very good
Very pleasant stay, wonderful staff, great comfort, superb cleanliness
N/A

Published on 02 Nov 2023

Derek
young couple
10.0
Exceptional
Exceptional
Cleanliness
No smart TV in the room.

Published on 29 Oct 2023

Carol
family with young children
10.0
Exceptional
Exceptional
The proximity to the Embassy Theatre
No complaints from me

Published on 16 Oct 2023

Michael
young couple
9.0
Superb
Superb
Staff at front desk was awesome
Need to serve food all day

Published on 10 Jul 2023

Hilton Fort Wayne at the Grand Wayne Convention Center is featured in

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