W Austin, Austin | Holidify

This property has been featured in "35 Best Luxury Hotels In Austin ".

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parking

bar

wifi

pool

food

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Cozy Room, Guest room, 1 Queen

Max 2 Adults

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Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Fabulous Room, Guest room, 1 Queen

Max 2 Adults

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Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Wonderful Room, Guest room, 1 King

Max 2 Adults

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All Facilities for W Austin

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Live music/performance, Happy hour.
Others	pool, parking, bar, food, wifi.
Cleanliness & disinfecting	Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities.
Miscellaneous	Facilities for disabled guests, Wheelchair accessible, Lift, Visual aids: Tactile signs, Visual aids: Braille, Non-smoking rooms, Non-smoking throughout, Allergy-free room, Pet bowls.
Accessibility	Accessible by lift, Walk-in shower, Upper floors accessible by elevator, Hearing accessible, Entire unit wheelchair accessible, Roll-in shower.
Bathroom	Additional bathroom, Shampoo, Body soap, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Conditioner, Additional toilet, Free toiletries, Toilet, Bathrobe.
Exclusive services	Free gym access.
Room Amenities	Clothes rack, Iron, Interconnected room(s) available, Heating, Socket near the bed, Air conditioning, Desk, Cots, Feather pillow, Wardrobe or closet, Seating Area, Safety deposit box, Ironing facilities, Carpeted, Trash cans.
Food & Drink	Coffee machine, Special diet menus (on request), Bottle of water, Room service, Restaurant, Dining table, Wine glasses, Dining area, Minibar, Outdoor furniture, Tea/Coffee maker.
Safety & security	24-hour security, Fire extinguishers, Smoke alarm, Smoke alarms.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service.
Services & Extras	Towels, Linen, Wake-up service, Key card access, Wake up service/Alarm clock, Alarm clock.
Media & Technology	Flat-screen TV, TV, iPod dock, Laptop safe, Satellite channels, Telephone, Cable channels, Radio.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	Invoice provided, 24-hour front desk, ATM/cash machine on site, Luggage storage, Concierge service.
Physical distancing	Cashless payment available, Physical distancing rules followed, Contactless check-in/check-out.
General	Pets allowed.
Entertainment and family services	Nightclub/DJ, Evening entertainment.
Pool and wellness	Massage, Spa/wellness packages, Fitness centre, Spa facilities, Fitness/spa locker rooms, Couples massage, Head massage, Spa and wellness centre, Sun loungers or beach chairs, Fitness, Full body massage.
Transport	Electric vehicle charging station.
Outdoor & View	River view, Lake view, Balcony, Terrace, City view, Pool view, View.

About This Property

Centrally located in the heart of downtown Austin's 2nd Street District, this 4-star hotel features a full-service luxury spa and an elegant outdoor pool with a poolside bar and grill.

Guest Ratings For This Property

6.8

Based on 44 Reviews

100% verified reviews

Comfort

8.1

Cleanliness

8.0

Value For Money

6.3

Facilities

7.4

Guest Reviews

Deborah

group

9.0

Superb

Was close to ACL, which is what I wanted.

coffee in the lobby, friendly staff

Used two coffee pods before the coffee maker didn't crush them. My traveling friends said the same thing.

Published on 30 Oct 2023

Kilbride

review category business travellers

6.0

Pleasant

It was nice, but after staying at other W properties, this one wasn't acceptable for the price

The pool!!

My room smelled like mold and the shower was never clean. Room 1009

Published on 06 Oct 2023

Mark

young couple

6.0

Pleasant

Very nice stay, wife slept great and my back just grew worse

Wife loved the Breakfast and the extra soft bed

I, her husband hated the extra soft bed, I missing work today because my back is super bad

Published on 25 Sep 2023

Susan

young couple

7.0

Good

Location next to concert venue. Room felt clean.

The service at both bars-in the lobby and in the restaurant was terrible. Had to literally call "excuse me" because they would never come check if you needed anything. Just not enough staff I guess. The carpet in the common areas was pretty dirty. I like moody hotels but in my opinion the lights should be turned about 30-50% brighter in the hallways.

Published on 20 Jul 2023

Derek

young couple

10.0

Exceptional

I would stay here every time I visit Austin

Staff

Location

Published on 23 Jun 2023

Teresa

with friends

8.0

Very good

weekend getaway

location

expensive room service

Published on 16 May 2023

Faith

with friends

10.0

Exceptional

It was incredible!

it was gorgeous!

no cons from me

Published on 22 Apr 2023

Luther

young couple

1.0

Bad

We showed up to check in and they said they were over booked and they had to move us to another hotel. I told the manager they should have called us to let us know, Because we would have not traveled 3 hours to stay there. I booked the reservation 3 months in advance.

Published on 17 Apr 2023

Natalie

family with young children

5.0

Passable

great location to crash after a concert - but dont expect it to be all that nice

location to Moody Theatre; clean/safe part of town. Brian at the desk was kind, friendly, and professional when we checked in.

hard beds - not quality-firm either - just hard, low quality mattresses. low quality linens. mistakes on room service. rude room service. long wait times for room service. rude and inefficient valet parking who didnt exactly inspire confidence that my car would be ok. the cost was fine considering I could walk next door with my teen daughter to a concert - but for the cost, they need to make it less like a crash pad and more like a decent hotel. oh yeah and dont charge me 5 bucks for a bottle of water and remind me not to steal the toiletries. its just cheap and embarrassing unless you are Fairfield inn or something. I know its not the 4 seasons but come on. the nickel/diming was tacky. also, its 2023. no need to charge 15 bucks for Wi-Fi anymore. again with the nickel and diming. oh, and thanks for letting me know that if I steal the in-room steamer it will cost me 60 bucks. the signage everywhere about all the stuff I might steal just made me wonder what kind of dive hotel Im actually staying in. At least give me the courtesy of pretending Im not at the Cecil.

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Published on 22 Mar 2023