Viva Azteca by Wyndham, A Trademark All Inclusive Resort, Playa del Carmen

This property has been featured in "48 Resorts In Playa-Del-Carmen ".

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Accessible Queen Room with Garden View and One Queen Bed, Non-Smoking

Max 3 Adults

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Featuring free toiletries, this triple room includes a private bathroom with a hairdryer. The spacious triple room features air conditioning, a tea and coffee maker, heating and a TV with cable channels. The unit has 1 bed.

Superior Garden King Room, Non-Smoking

Max 3 Adults

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Offering free toiletries, this triple room includes a private bathroom with a hairdryer. The spacious triple room offers air conditioning, a tea and coffee maker, heating and a TV with cable channels. The unit offers 1 bed.

Superior Garden Queen Room with Two Queen Beds, Non-Smoking

Max 4 Adults

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This air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

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All Facilities for Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Category	Facilities
Activities	Water sport facilities on site, Live music/performance, Aerobics, Darts, Windsurfing, Cycling, Themed dinner nights, Beach, Archery, Snorkelling, Golf course (within 3 km), Fishing, Table tennis, Horse riding, Diving, Bingo.
Business facilities	Meeting/banquet facilities.
Others	parking, bar, wifi, pool, food.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Designated smoking area, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Bathroom	Sauna, Private bathroom, Free toiletries, Toilet, Hairdryer.
Room Amenities	Air conditioning, Heating, Desk, Shallow end, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Restaurant, Outdoor furniture, Tea/Coffee maker.
Safety & security	24-hour security, Fire extinguishers, Smoke alarms.
Cleaning services	Ironing service, Daily housekeeping, Laundry.
Media & Technology	Cable channels, TV, Telephone.
Common areas	Sun terrace, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, Tour desk, ATM/cash machine on site, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Entertainment and family services	Evening entertainment, Kids' outdoor play equipment, Children's playground, Indoor play area, Board games/puzzles, Karaoke, Kids' club, Entertainment staff, Babysitting/child services, Nightclub/DJ.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Foot massage, Hair cut, Make up services, Massage, Fitness centre, Beachfront, Beauty Services, Couples massage, Fitness classes, Spa/wellness packages, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Pedicure, Manicure, Spa and wellness centre, Back massage, Full body massage, Spa lounge/relaxation area, Waxing services, Hand massage, Sun loungers or beach chairs, Yoga classes, Hair treatments.
Transport	Car hire, Bicycle rental.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Location & Nearby Places

Playacar Zona Hotelera (2.5 Km from city center)

Avenida Paseo Xaman-Ha 8 Lote Hotelero 1

4 Nearby Attractions

Beach Time

0.1 km

Visit a Cenote

1.7 km

Explore the Mayan ruins

2.6 km

Eco-parks

4.8 km

About This Property

Nestled along the beautiful pristine beaches of Mexico's Riviera Maya, this all-inclusive resort offers state-of-the-art amenities, and endless recreational activities that the entire family can enjoy.

Guest Ratings For This Property

8.1

Based on 410 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.2

Facilities

8.3

Guest Reviews

Del

family with young children

8.0

Very good

A great place to vacation with my adult children.

The staff was all great.

Pool was too cold. Wasnt expecting that

Published on 27 Dec 2023

Daniel

young couple

8.0

Very good

Overall very enjoyable stay.

Beach was fantastic. Entertainment very good. b

Elevators would help, but stairways are good exercise.

Published on 30 Jul 2023

Raven

family with young children

4.0

Disappointing

It was relaxing however it couldve been better.

I liked the pool and the beach.

The customer service in the front was horrible.

Published on 27 Jul 2023

Natalina

young couple

4.0

Disappointing

Disappointed

Beatriz was very understanding and helpful as the customer relations officer, as were all the concierge and tour booking staff. The beach was beautiful.

We had a problem with the smell and sound of the air conditioning in our room upon arriving. Reception did not display any urgency in addressing the problem, however, Beatriz was great in organising a room change and also organising to see a doctor. However, we were advised to keep the a/c running at all times which was not only quite cold and loud, but also resulted in an overall constant dampness and slippery floors. The food was average and the signage was not very allergen/intolerance friendly. Overall, not many dairy free or gluten free options. The best thing about this resort was probably the wildlife.

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Published on 12 Jul 2023

James

family with young children

7.0

Good

Convenient

Wifi was weak

Published on 11 Jul 2023

Hayden

young couple

9.0

Superb

Fantastic time thank you Azteca staff

The service, friendly staff, the beach and pools.

Pool temperature too warm, food could have more flavour.

Published on 08 Jul 2023

Erick

family with young children

8.0

Very good

Very pleasant stay in a familiar atmosphere.

The location is good, inside a gated residential area around 15 Minutes by foot from the Quinta Avenida. The Mayan Restaurant food was very good. The normal buffet was a little above average. Staff was very friendly. The liquor/cocktails offer was diverse, but not the highest quality.

Only one beer brand, rooms smell a little like mold, but to be fair we got a new upgraded room upon informing the front desk.

Published on 25 May 2023

Eliyahu

young couple

9.0

Superb

Best Value for money! Food was great, staff amazing - enjoyed every moment of my day

room, pool,food

everything was good

Published on 16 May 2023

Wade

family with young children

7.0

Good

Exceptional place and friendly staff with okay food quality.

The staff was extremely warm and welcoming and the beds were very comfortable. The beach was beautiful and the grounds were well kept.

The food really needs to be improved. Some things are okay but overall it was lacking the quality I would be comfortable eating. Especially the drinks. I mean come on how hard is that!

Published on 30 Apr 2023

Victor

family with young children

5.0

Passable

the time I did spend in the hotel was ok unable to make reservations to the restaurants was a disappointment. wouldnt s

the staff was great. the location was great.

the food wasnt very good only ate at the property 2 times. waste of money for the all inclusive. the timeshare people are to pushy they even called me to the room twice

Published on 18 Apr 2023