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| Category | Facilities |
|---|---|
| Activities | Aerobics, Cycling, Live sport events (broadcast), Beach, Tennis court, Fishing, Water park, Snorkelling, Golf course (within 3 km), Diving. |
| Cleanliness & disinfecting | Hand sanitiser, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay. |
| Others | bar, pool, parking, wifi. |
| Miscellaneous | Family rooms, Soundproof rooms, Non-smoking rooms, Designated smoking area, Allergy-free room, Non-smoking throughout. |
| Safety features | Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals. |
| Accessibility | Upper floors accessible by stairs only. |
| Bathroom | Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Additional bathroom, Hairdryer, Shampoo, Shower, Body soap, Conditioner, Toilet, Additional toilet. |
| Exclusive services | Concierge services, Free gym access. |
| Room Amenities | Sofa, Soundproofing, Cots, Washing machine, Tumble dryer, Air conditioning, Wardrobe or closet, Hypoallergenic pillow, Shallow end, Seating Area, Iron, Safety deposit box, Fan, Trash cans, Hot tub, Tile/marble floor, Pool towels, Socket near the bed. |
| Food & Drink | Wine/champagne, Refrigerator, Microwave, Kitchenware, Wine glasses, Restaurant, Toaster, Grocery deliveries, Stovetop, Kitchen, Oven, Dining table, Coffee machine, Kid meals, Dining area, Barbecue, Outdoor dining area, Outdoor furniture, Bottle of water. |
| Safety & security | Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Carbon monoxide detector. |
| Cleaning services | Ironing service, Dry cleaning, Daily housekeeping, Laundry. |
| Services & Extras | Towels, Key card access, Linen, Wake-up service. |
| Media & Technology | TV, Laptop safe, Flat-screen TV, Telephone. |
| Common areas | Sun terrace, Garden. |
| Food & drink safety | All plates, cutlery, glasses and other tableware have been sanitized. |
| Reception services | Concierge service, 24-hour front desk, Invoice provided, Tour desk, Luggage storage. |
| Physical distancing | Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed. |
| Entertainment and family services | Board games/puzzles, Babysitting/child services. |
| Pool and wellness | Sun umbrellas, Solarium, Massage, Spa/wellness packages, Back massage, Fitness/spa locker rooms, Yoga classes, Hot tub/Jacuzzi, Foot massage, Private beach area, Fitness centre, Couples massage, Fitness classes, Neck massage, Fitness, Spa facilities, Head massage, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs. |
| Transport | Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge). |
| Outdoor & View | City view, Pool view, Terrace, Patio, Inner courtyard view, Balcony, Garden view. |
Centro (0.4 Km from city center)
1 Avenida Norte Esquina 16 Norte Bis
4 Nearby Attractions
Visit a Cenote
0.9 km
Explore the Mayan ruins
1.0 km
Beach Time
2.8 km
Eco-parks
7.4 km
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