Hotel

Tru By Hilton Knoxville West Turkey Creek

380 Lovell Road
8.3
(407 reviews)

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This property has been featured in "47 Best Hotels In Knoxville ".

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Top Facilities

wifi

bar

parking

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King Room

  • Max 2 Adults
    •

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    This double room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 1 bed.

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    King Room with Roll-In Shower - Mobility Access

  • Max 2 Adults
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    This double room offers a tea and coffee maker and a TV. The unit has 1 bed.

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    Double Room with Two Double Beds - Non-Smoking

  • Max 4 Adults
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    The unit offers 2 beds.

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    Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access

  • Max 4 Adults
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    This quadruple room provides a tea and coffee maker and a TV. The unit offers 2 beds.

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    Queen Room with Two Queen Beds - Hearing Access

  • Max 4 Adults
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    This quadruple room offers a tea and coffee maker and a TV. The unit has 2 beds.

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    All Facilities for Tru By Hilton Knoxville West Turkey Creek

    Category Facilities
    Activities Golf course (within 3 km).
    Business facilities Business centre.
    Others parking, bar, wifi.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Free toiletries, Hairdryer.
    Room Amenities Desk, Air conditioning, Ironing facilities, Safety deposit box, Heating.
    Food & Drink Refrigerator, Microwave, Tea/Coffee maker, Coffee house on site, Grocery deliveries.
    Media & Technology TV, Video, Flat-screen TV, Telephone, Cable channels, Radio.
    Services & Extras Alarm clock.
    Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Express check-in/check-out, Luggage storage, 24-hour front desk.
    Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
    Pool and wellness Fitness centre, Fitness.

    About This Property

    Ideally located in the West Knoxville district of Knoxville, Tru By Hilton Knoxville West Turkey Creek is situated 22 km from University of Tennessee Neyland Stadium, 22 km from Knoxville Convention Center and 22 km from Frank H McClung Museum.

    Guest Ratings For This Property

    8.3
    Based on 407 Reviews
    100% verified reviews

    Comfort

    8.6

    Cleanliness

    8.8

    Value For Money

    8.2

    Facilities

    8.6

    Guest Reviews

    Tiffanie
    family with young children
    8.0
    Very good
    Double charge left a bad taste in my mouth
    The location was great. My daughter had an interview with LMU, so the location was very convenient.
    I paid for the hotel through Booking.com on November 24th. We arrived at the hotel on the 29th. A few days later the hotel charged for the room again. I noticed charges on December the 2nd. Whenever I called, I was told to send a copy of the credit card statement showing the double charge. I, in fact, did that. In correspondence with them, through email, over the past 3 weeks, they continue to tell me that they are waiting for the third party confirmation of payment. Its been almost a month and this is yet to be resolved.

    Published on 20 Dec 2023

    Lila
    young couple
    7.0
    Good
    Expected more for what we paid. Very disappointed.
    Location of hotel was close to our reason for being in Knoxville.
    To be a division of Hilton, not what i expected. carpet in halls were dirty, didn't look like they had been vacuumed in weeks. The floor in our room had not been swept or vacuumed. Shower had mold in it. Toilet paper felt like paperbags. Advised the staff that we were there for medical appointment and needed extra thirty minutes for check out. Staff knocked on door twice trying to hurry us. Noise from interstate awful.

    Published on 19 Dec 2023

    Robert
    young couple
    10.0
    Exceptional
    Great place
    Rooms clean and comfortable. Love the automatic pancake machine. All the staff were courteous and friendly.

    Published on 11 Dec 2023

    Larry
    young couple
    9.0
    Superb
    pre thanksgiving leisure chiefs mini break
    Location was great, breakfast could have better items on the menu, for example toast or pancake maker, biscuit and gravy. Need orange juice, cranberry or apple juice and water bottles or machine. Also hash browns or potatoes.
    no complaints

    Published on 06 Dec 2023

    Brandee
    young couple
    10.0
    Exceptional
    Great place to stay!
    Wonderful clean hotel. Coolest pancake maker vet for breakfast- no spoilers.
    The coffee cup lids wont stay on so you cant take coffee with you.

    Published on 04 Dec 2023

    Wendy
    young couple
    9.0
    Superb
    Superb
    Very nice staff
    The pillows. All were flat

    Published on 27 Nov 2023

    Sheryl
    group
    10.0
    Exceptional
    We went to Knoxville for Black Friday and it was great place to unwind afterwards
    Location and good quality

    Published on 26 Nov 2023

    China
    young couple
    10.0
    Exceptional
    Must stay at hotel!!! Very nice!!
    Everything was clean and the staff were really nice especially the lady at breakfast.
    The bed was extremely comfortable but I hit my leg a thousand times on the frame because it stuck out further than the mattress.

    Published on 20 Nov 2023

    Hugh
    young couple
    8.0
    Very good
    Very good
    Road noise from Highway is loud.
    Highway noise.

    Published on 16 Nov 2023

    Janice
    family with young children
    8.0
    Very good
    Clean and comfotable
    Convenient location right off of I-75. Very good breakfast with scrambled eggs, sausage, pancakes and hot oatmeal. New, clean and comfortable bed.
    It needs better signage to find since it's not directly on the main street.

    Published on 12 Nov 2023

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